I was doing a remodel on our home in Cedar Rapids IA and called 5 local heating and A/C companies -…read moreboth large and small operations. Eric came and was very informative and knowledgeable about what the house size would need and did not try and up-sell any expensive thermostats or any one particular type of furnace or A/C, but instead took the time to fully explain modern operation and controls and which one would qualify for Alliant rebates. Of the 5 bids Eric's bid was very competitive on price and he was able to schedule me in right away. My first impression of Eric is of a very trustable, dependable person. The bid was to replace furnace, A/C and water heater (Power vented gas) and install gas lines to stove and dryer. Installation to start 11/12 August 2020. A large storm moved through Cedar Rapids and knocked out power to the town for 8 days. Rescheduled for 27 Aug. Eric showed up at 0730 Thursday and Friday and with a helper, did the install. Looks good and works great. He took away all the old stuff and left the place very clean. Eric and his assistant were very nice to work with and I would recommend them to anyone as a competitive, competent HVAC / water heater source. Melinda is the contact person for the office and she is very quick to respond to phone calls or emails. The quote she sent was very clear and understandable. Some of the other contractor quotes I received were very limited on information so it was hard to determine from them what the charges were for. With Furnace Pro, I knew what I was paying for and Melinda was very pleasant to talk to about scheduling installation and any rebate / bill questions.

My AC went out right at the beginning of an "Excessive Heat Advisory", and before long, the…read moretemperature inside my house was a miserable 88°. I called and made an appointment for a technician from Mt Vernon Heating and Cooling to come and address the issue. The initial technician was unable to fix the problem, and due to unpredictable factors, they were not able to send another technician over for the rest of the day or evening. However, the owner and his wife, after spending long hours well into the early morning resolving issues for other customers, came by personally to take care of me. They were very apologetic for the lack of communication and for my experience with the first technician, and set about right away to figuring out the problem. They had my AC repaired and running in no time, and were very knowledgeable, pleasant, and professional. Despite my initial frustration, I was very happy with the end result - I realize that factors beyond their control had derailed most of the day for them, and I very much appreciate them taking the time to stop by even though they were exhausted and it was nearly 3am. I will absolutely recommend them to others - I can't speak to the quality of any other technicians on their team, but my experience with the owner and his wife has earned them a grateful and loyal customer. Thanks!

Jack B. from Fosters serviced our furnace today. We had other problems that he helped us with…read more Will call Fosters again for next service.

We had a really difficult experience with Fosters, specifically on communication from their office…read more I was trying to obtain a quote for a new furnace/AC, somehow the office misunderstood and sent a crew out for a no-heat call. They charged us for this call, but only after they came to the house and diagnosed an issue we already knew we had. Unfortunately, they did not disclose in any previous emails, phone calls, or even upon arrival that there would be a charge. We never received an estimate for the "trip charge", or even a receipt or any paperwork after their visit. They came highly recommended from a family member that had just had them install a new system, but it seems that maybe it's hit or miss. Definitely get everything in writing with Fosters-Kraus.

When my unseen sewage infrastructure suddenly stopped working, it was distressing to say the least!…read more Hanna was quick to come out and assess the situation. They were true professionals who not only treated me with respect, but you could see the respect their employees had for each other. They worked very hard on a messy job that took hours of hard work to accomplish. Their fees were more than reasonable and they met every quote they gave me. They were so efficient that I had them replace my toilets which took less than 24 hours. They also fixed my water heater that had a leak and every job they performed works perfectly! They took a very distressing situation and treated it with urgency and true craftsmanship! You can't ask for any better service than the professionals at Hanna and they do it for a fair price. I would recommend them to anyone with even the simplest of plumbing problems! And for the truly invasive, messy problems, you can TRUST them to take care of the problem with great efficiency! It is a huge relief to know Hanna is out there if I should ever have any plumbing problems. I can't say enough good things about their professionalism!

Adam did a fast and accurate job. I love Hanna. They are always on time. They are always…read moreaffordable. All is good.

Questionable business practices!!…read more Called around and got some quotes on a new water heater. When I talked to the lady on the phone, I was told installed and old one removed would cost between 1100 and 1200. So I set up a appointment when she gave me that price. The install itself is great. They did a good and quick job. Was happy with their work. Was handed a bill of 1556 after they finished the install was completed. Called the office to see if something else was needed or something that would justify the other 300. Was told at that time the cheapest 50gal they had is 1495 installed which is what I was billed for. Had I been given the correct info in the first place I would of went with a different contractor. They asked if I possibly mixed up my quotes, which no, I got the quote and made the appointment all in the same phone call. Was told they would "make it up" to me on future service. No, I won't use them again after this. If Iowa law would allow it, I would tell them to come and take it back out. Get a written quote from them or you might have a surprise. Will NOT use them again.

These guys are extremely punctual, knowledgeable and easy to work with! Very satisfied and will…read morecontinue to recommend and do business with Brown Plumbing!

The son and father team are the best! Was VERY reasonable, their knowledge on replacing ceiling…read morefans was spot on! They were fast, prompt, clean, and did an excellent job. We have 16 ft ceilings and they could master that no problem, they put in a 70" ceiling fan in that room. They also replaced some bad electrical switches in the house. I would hire again. Not sure why it shows from California on where I am from.... But this is for Dan's Affordable Elec from Cedar Rapids, IA

I called for some simple electrician service. 4 outlets changed along with a light fixture. I was…read moretold to text them with issues i needed resolved and I did. 3 weeks later and I still haven't heard any response. Horrible business model.

Jeff & his father worked together installing a new furnace in my mobile home today. They stuck…read morearound and finished the job in a very timely manner in spite of the fact that when they removed the old furnace they found the floor had completely collapsed underneath it. It was one of the worse ones they'd ever seen & one they personally couldn't fix themselves. I was able to get my carpenter over immediately to fix it within 1.5 hrs. & these wonderful gentlemen quickly finished up the job, installed my new thermostat & have my air conditioning setup to just turn on in the Spring. It is currently mid January here in Iowa. So grateful they got me taken care of. Great guys & fair pricing!

They did a good job. Showed up the day after we called. They were the first to respond to our…read moreinquiries through home advisor. Cost was more than the estimate, but some unexpected additional work was required, so the final bill was reasonable. They worked quickly and the service man was easy to deal with. If you need a plumber, I would recommend them.

Had problems with other plumbing companies being overpriced and telling me things that needed to be…read morefixed that didn't. Called best plumbing and could immediately tell the difference. Person answering the phone was polite and helpful. Technician that came was very polite, helpful and professional. Fixed the problem quickly and for hundreds less than other companies. Was promptly on time too. Would definitely recommend this