Excellent! Our plumber was prompt, professional, and a good communicator! Best of all our drain…read moreproblem is solved! We're sold on JP !!!

Bought a walk-in tub a few years ago from them. Recently the faucet died. Marion water is notorious…read morefor mineral buildup. When the faucet died, I naturally asked them to find and replace the faucet. Here's what I learned: 1 - do not rely on the information provided by whoever answers the phone. They are just a receptionist with zero knowledge about what is possible or practical. 2 - do not work directly with the servicing technician on parts. they don't know how to work with the "front office" to make sure the correct part is ordered...and they don't provide any updates on status of orders. (not my job, was the essence of the explanation) They might be good at cleaning out clogged drains, but I wouldn't trust them to do that right either. Use them at your peril. You've been warned.

So friendly and prompt!…read more A year ago they came and fixed our furnace for us when it stopped working in very cold temperatures. So, when our water heater decided to suddenly stop doing it's job of providing any resemblance of hot running fluid, we immediately called them again and they came out the very next day! Both times Craig was on the call, and he was very nice, explained what broke and fixed it quickly. I recommend them to anyone needing repairs in their specialties!

Schaal Plumbing, Heating & Cooling replaced our central air conditioning and furnace in our home…read more Schaal were great to work with the entire time as they made the complete project uneventful and painless. Starting with Sam Zeibol who came to our home and diagnosed and explained the reasons we were having the issues we were. Pricing was very reasonable and Sam gave us several options to choose from based on cost and efficiency. He also explained the tax credits and package discounts that were available at the time. The installation professionals from Schaal were efficient, clean and very friendly. They worked their tail off and was very respectful of there surroundings. These young men earn everything they are being paid and left a lasting impression. Overall, we had a first class experience during a very stressful and trying time. We would recommend Schaal with no hesitation.

Finally a plumber who has common sense. First off I appreciated how much Jones plumbing was not…read moretrying to make a bunch of money off of my job proposal. The price was great and the service was very fast and efficient. The work was top notch. They definitely go above and beyond. Lastly, they were fast at responding and kind throughout the whole process. I will never go anywhere else.

From the owner: General Plumbing, Water Heater Replacements, Leaking Pipes, Remodels, Sinks, Toilets, Faucets,…read moreHydrants.

Brandon is one of the best plumbers I have ever worked with. We had a number of confusing problems,…read moreand Brandon patiently worked through all of them. We will use A'Hearn again!

Very professional, prompt and done at a reasonable price! Highly recommend. Will be using again.read more

Our furnace went out yesterday, and after trying a few basic steps I found on the internet it was…read moreclear I was no expert. The receptionist was very friendly and professional, and even though not a technician, offered up a few basics to check before they sent someone out in the morning. Josh was my technician who called to let me know he was on his way about 10-15 minutes beforehand which was great, and was even a few minutes early. He was able to point out to me how my furnace worked while he was working, and explained what all of the parts were without making me feel like an idiot so I could do a little more intermediate troubleshooting if something were to happen again. Josh found the issue and showed me the part that was broken, what function it had and why it likely had broken down. He was in and out in about an hour, was very professional and helped explain a lot of things that I didn't understand. As a fairly new homeowner I appreciated the extra time taken so I could get a better comprehension of what was going on. I will definitely be using Hanna's for any other issue I ever come across, and would highly recommend them.

When my unseen sewage infrastructure suddenly stopped working, it was distressing to say the least!…read more Hanna was quick to come out and assess the situation. They were true professionals who not only treated me with respect, but you could see the respect their employees had for each other. They worked very hard on a messy job that took hours of hard work to accomplish. Their fees were more than reasonable and they met every quote they gave me. They were so efficient that I had them replace my toilets which took less than 24 hours. They also fixed my water heater that had a leak and every job they performed works perfectly! They took a very distressing situation and treated it with urgency and true craftsmanship! You can't ask for any better service than the professionals at Hanna and they do it for a fair price. I would recommend them to anyone with even the simplest of plumbing problems! And for the truly invasive, messy problems, you can TRUST them to take care of the problem with great efficiency! It is a huge relief to know Hanna is out there if I should ever have any plumbing problems. I can't say enough good things about their professionalism!

I received a new kitchen faucet. Zach was really nice to work with. The job got done quickly and…read moreI love my new faucet! I would be sure to use Quality Plumbing with my next plumbing job.

Contracted Quality Pluming through HSA Home warranty, I called to confirm they would come out same…read moreday and if water heater was bad it would be replaced with same brand, same specs, i was assured it would be. They came out same day to let me know that the water heater was shot and needed replaced. The current water heater was a Rheem 40 gallon 40,000 BTU 12 year Professional ($900). They told me they would replace it with a Richmond Economy water heater from Menards, when asked to replace it with same brand they said they do not buy Rheem, only what Menards sells. Being without water and that they had already cut the water lines I really had no choice. They left to "run to Menards" and brought back a water heater, rushed to take it out of the box and throw it in. as they were installing it i went and looked at the box, it was only a Economy 40 gallon, 36,000 btu 6 year water heater ($399). I asked the installer and he said "I don't know what to tell you, people don't usually ask this many questions" I was given the owners number and called him, he informed me this was just the way they do it, and that this is the standard water heater he installs. I asked him how he takes out a $900 dollar water heater, gets authorization from the home warranty to install a $900 water heater then goes to Menards and buys a $399 economy water heater. He replied "I do it to everybody, if you don't like it I'll tell my guys to leave". so I googled the water heaters at Menards Other options Richmond 40 gallon, 40,000 btu 12 year ($619), or even a Richmond 40 gallon 38,000 btu, 9 year ($526), Repeated calls to the company have been ignored or just told where to stick it and hung up on. These people are scam artist. Beware. Do not do business with this company

I have nothing bad to say about my whole experience with this company. I called because of a…read moreclogged sink. I was told they would try and fit us in. 5 hours later they arrived. Zach was very helpful and answered all our questions. He was very explained all about how the plumbing routed around the place and how to keep it clean. He cleaned up after himself, even wiping down the cabinets. As he was finishing up he mentioned this was a routine clean up job and would be cheap. He was right, I was happy with the amount and the service.

Worker on upstairs stool 9 days ago, not flushing properly, called them back. Ran the snake down…read morebefore flushing to see how it was working. Of course after using the snake it worked great. Wanted to charge? absolutely. Employee called the office, no charge this time but told us(politely NO) next time they would pull the stool da da da etc. Won't be a next time

Installed a sink for me in my basement, was very responsive and completed the job in a timely…read morefashion. He also installed a trap for my sink, and pipes to the drain for the sink, at a fair price. Glad to have found a good plumber, and will use for other jobs in the future!

We had a really tough clog that kept backing up the basement, and Phil came out and fixed it in…read moreabout an hour! Reasonable rate, nice guy, and COVID friendly (I appreciate that he wore a mask the whole time without me having to ask, something that was not my prior experience in working with service professionals).

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

I do not recommend doing business with Colony. While the service technicians are polite and nice…read morethe company does not support the customers, product and warranty work. We have also found out their pricing is expensive. For one repair, they told us it generally takes 30-60 minutes; however, they charge everyone for 8 hours' worth of labor in case it takes that long as an OCCASIONAL job has taken that long. So, you pay for an 8-hour job, it takes them 1 hour and then they move to the next job and get paid again for their time that has already been paid by another customer. Our furnace is less then 10 years with a 10-year warranty. The control board failed and they will not cover the part under a warranty even though it is a known problem yet not defined as a recallable defect covered by the warranty. Trane has published a work around for the issue which Colony performed yet Colony & Trane point fingers at each other on whether the fix was installed correctly or not so neither will cover the part damage. They are charging 50% more for the part than a competitor and wouldn't even give a discount or offer to give us the part at cost even though we have a paid service contract with them which is also overpriced. Never buy a Trane furnace/air conditioner from them. They promised the service manager would call to see what could be done and we never received a phone call. They were unwilling to do anything to fight to get the part covered by the warranty even though it was clear that we could not have caused the damage. There are better options out on the marketplace.