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    Schacht Spindle

    5.0 (3 reviews)
    Closed 7:30 am - 4:30 pm

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    8 years ago

    The epicenter of weaving and spinning in the USA has the friendliest people and guided tours.

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    Michaels - Permanent stain on $157 frame job

    Michaels

    (23 reviews)

    $$

    Let me start off my saying that I am a huge Michaels supporter, I've loved the brand since I was a…read morechild. Now at 31, my husband and I love to go in at least monthly. This location unfortunately is doing no service to its reputation, specifically the store managers lack of customer service. I had a simple return that I wanted to make and was told it was final sale and could not be completed. I challenged her on that detail and found that in fact, it was not final sale!!! Seemed I just caught her in a bad mood. From the looks of other reviews this service from the manager seems to be a common occurrence. That being said I was able to call Michaels corporate number, and I was offered a refund within five minutes of explaining my situation. All to say, this unfortunately put a bad taste in our mouth for this situation. I highly encourage the owners of this branch to look into their customer service problem.

    It's been a while since I have been here. I saw something I needed for a gift project at a high end…read morestore I use regularly but I wanted an alternative in style and price. Michael's has a lot of items in this category but almost none with the dimensions I needed for the photo needing framing. After looking at aisle after aisle on my own, none of it being real wood and little being glass, I found a pleasant staff member who also looked . We only found plastic, in the size range required. Yes a low price but inadequate for the destination so we left and went back to the higher end store right away as they only had 2 left in stock. Quality is definitely related to price in this case and we did the right thing. The store was fairly empty of customers as well as staff as usual. There were areas that used to be heavily stocked but seemed low now. Maybe import troubles starting to be apparent already.

    Schacht Spindle - artsandcrafts - Updated May 2026

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