We've had several pieces framed by Boulder FastFrame and I couldn't be more pleased!! When I met…read morewith Christie, I showed her the pieces I wanted framed. She worked with me to incorporate my vision, and with her creativity, we came up with a plan that was well within my budget. Each piece turned out beautifully. We also had some special photos framed. It's amazing how a custom frame can make a professional photograph of our 3 grandchildren become so eye catching. If you are looking for a treasured gift for a grandparent who has everything, a photo of beautiful children in beautiful custom frames, may be the perfect solution. Boulder Fastframe is friendly, trustworthy and knowledgeable. I recommend them to everyone I know.

We had a somewhat large project to frame a Hawaiian Quilt. At 42" x 42" it was too large for many…read moreshops. The people at Fast Frame had great advice and the right matting solution and frame available. I know they put a lot of work into this project and the high quality shows.

Great for gift and puzzles and random things you don't even realize you need. I came in because the…read morepuzzle table drew me in and ended up leaving with a handful of items!! The women working the front were so friendly and personable. I look forward to the next time I am in town.

Amazing customer care in framing with Megan, and a super fun store to explore…read moreand buy unique items. Small business with lots of history in Boulder!

If you care about art (and if you didn't, you wouldn't be reading this), I can't imagine why you…read morewould entrust it to anyone else. Steve and Rob approach every project with a genuine enthusiasm that makes every encounter a delight, and their combined technical expertise and attention to detail enhance the final product in the most beautiful ways. As a student many, many years ago, I almost dreaded finishing a drawing or painting because I found the process of matting and framing so tedious; now I look forward to spending time with Rob and Steve (and trusty office assistants Rafi and Amigo) because they make the process so much fun. Whether it's a humble poster or a priceless oil painting, your art will get the generous attention and close-reading it deserves, and you'll love it even more than you did before.

I reached out to them about framing several high value pieces, one very large. They were unable to…read moreget the supplies needed to frame my large piece and rather than discuss assisting me with the others, they merely wished me luck. In a follow up email, I expressed my surprise at their indifference to the many pieces I needed framed; their further response was exceptionally rude and dismissive. For premier framers, I thought they would be enthusiastic about assisting me with my art collection but I was treated as an annoying child. I wonder if I would've been treated with a modicum of respect had I been a man. Will never grace them with my business.

Need balloons? Stay away from this location. Far far away…read more I stood here for two hours just to place a balloon order. The person helping me wasn't familiar with the inventory. I placed my order one week ago. A party of 80 people. Nine balloon bouquets to be ready at 3PM. I called at 3PM to confirm they were ready. Nope we just started. Why? What happened? Oh the morning crew didn't do it. Right. I walked in at 4:15PM. Not ready. The girl behind the counter was working on a different order. I asked how much longer? The middle-aged woman said "hey it is what it is". Right. Can you imagine if everyone was this incompetent? She couldn't have cared less. It is what it is. I have 80 people coming to my son's event. He's 13. I'm giving opening remarks. I rented a van to transport the balloons and other table decorations. The older lady said "ya know we're working as fast as we can, the morning team shudda done it" .... Nope. Not interested in excuses. When you pay like shit, you will get shitty workers. And those workers will treat their customers like shit. Maybe someone should start a balloon truck. You'd put Michaels out of business. It is 4:26PM.

Let me start off my saying that I am a huge Michaels supporter, I've loved the brand since I was a…read morechild. Now at 31, my husband and I love to go in at least monthly. This location unfortunately is doing no service to its reputation, specifically the store managers lack of customer service. I had a simple return that I wanted to make and was told it was final sale and could not be completed. I challenged her on that detail and found that in fact, it was not final sale!!! Seemed I just caught her in a bad mood. From the looks of other reviews this service from the manager seems to be a common occurrence. That being said I was able to call Michaels corporate number, and I was offered a refund within five minutes of explaining my situation. All to say, this unfortunately put a bad taste in our mouth for this situation. I highly encourage the owners of this branch to look into their customer service problem.

I have had framing work done is several places around Boulder in recent years. It's all been OK…read more But this last piece I had done here and it was excellent. They had more interesting materials and incredibly good customer service. I have had the original watercolor in my living room for decades and I still liked it, but it looked SO dated. They did it completely over, with better quality than it was originally and people who see it, don't even recognize it. It looks so fresh and unique. It did cost more than other pieces I have had done, but it is larger than the others and really, it was worth it.

Was in the other day looking to get a picture framed. I had the rudest woman helping me and after…read more20 minutes of over priced frames and underhanded slaps I left. If I'm going to pay in the triple digits to get a picture framed, I except good service with it. Do yourself a favor and get your pictures framed elsewhere.

Framing is an art, craft and a sense of design. Mercury framing does all of this better than anyone…read moreelse. They know what they are doing and glad to leave my name. Nancy Eastman

Have to give a shout out to Lisa and her staff for the stellar job of reframing a piece of art I…read morebrought them. I've been using Mercury for my framing needs for over two decades and they never disappoint. Appreciate the time they take to assist in choosing a frame and never feel rushed. Just amazing all around. Thank you!