Inez Vela, she is very helpful and suggested good brands. Loved the store and all the collections…read more Definitely a must store to visit in Livermore Outlets.

GOT SCAMMED! I purchased Versace Eros Pour Femme perfume from this store thinking that it would…read moresmell like the Eau De Toilette version since according to the employee working there said that it would smell the same. When I arrived home, I used 1 small spritz to smell the perfume. To my disappointment, it smells totally different from the EDT version. When I went to the store, the employee DIDN'T ALLOW ME TO RETURN the perfume since it was "used". I only used 1 spritz to smell the perfume and now I feel ripped off almost like my money was stolen since the employee was pretty rude about it and on top of that lied to me before my purchase. Plenty of stores out there allow their customers to return perfumes if they don't like it. Total waste of $130. Update: I got back my refund after contacting customer service

Recently I have been obsessed with perfumes & was on a hunt for some Lattafa perfumes. I was super…read morehappy that this store was open & had a good selection of Arab perfumes!! The people were super friendly & helpful. I got a whiff of many beautiful perfumes & got Layali Swiss Arabian :) there's a good selection of Lattafa & I think a new one Michael Malul. Prices were really good, def coming back during fall for more cinnamon-ny fragrances!!

Always pleasant service here. Nice selection of products. Clean and always open. I like buying…read morethe sampler sizes to sneak in gifts for friends, family and stocking stuffers. The cuban are fun for guy gifts, they love them. And have always enjoyed the recommendations offered by the friendly retail staff. I am a regular.

I sought out this place because they carry bareMinerals makeup which was recommended to me for…read moreproblem skin. Annabell greeting me right away and listened to what I wanted. She walked me through the product choices and continued to ask me questions to clarify what I was looking for. As she applied/tested the products on me, she explained exactly what she was doing and why. So helpful. I appreciated how Annabell was informative and friendly and not pushy about product or upselling (a big turn off for me). I walked away with several products that I was excited about and understood how to use.

Love this place and having such a nice makeup store so close to where I work. Very friendly and…read moregood selection and they let you test the shades before buying

0 stars if possible. Sold my girlfriend on 2 perfumes that smelled good as it was the display…read morebottles. Got home to the Bay Area and opened both perfumes, smelled way different (fake). I even asked the lady if their items are 100% authentic, she hesitated a bit and said yes. I should have known better. Don't trust this place for "deals".

Went in to purchase a fragrance turns out it was a fake went to try to return it turns out they…read moreonly give you back credit.

All fake products, watered down alcohol. Not good business , disappointing. Do not waste your time.read more

They sell damaged goods and colognes are FAKE! You should…read moreavoid this store at all costs. The smell doesn't last no matter what brand of cologne you purchase. Don't be fooled by their discounted prices, there's a reason why they are discounted.

The staff here is just so rude...never would I have thought that such behaviors exist. The…read moregentlemen with long curly hair who was helping me was asking me for my budget as I was just asking for location of Korean skin care items. When he checked me out and asked me for my rewards I was hesitant on giving him information since he was already rude and I said I don't go out shopping which is true since I am now a hermit and prefer to be at home. He then asks me what so does your husband shop for you on Amazon? He simply knows what you want? Like none of that matters. The behavior was just so unbelievable. First time and last time at this location for sure.

Love the store and the service. I was looking for a particular cologne in a smaller size and the…read morestaff spent the time to find it for me. Store is mainly for women's cosmetics. But for men's and unisex fragrances they have so many to try out and choose from.

Really enjoyed shopping here on Saturday and always stopping by after my Boba drink next-door…read more Leanne and her coworkers are so friendly and very helpful. Make it a very good shopping experience.

Just a quick update…read more I like a darker lip color. Last year I found Witch, Please! at good common sense. It is a seasonal color so I was unable to replace the tube I lost until September when they made a new batch. I went in and bought 2 tubes. I wasn't happy with the depth of color on the new batch. When I said something, the owner agreed the color wasn't the same and apologized. She said would get additional mica and replace it for me. After I bought the new tubes, I found my missing tube so now I have 3! Thanks for making a customer happy!

I would like to place emphasis on how kind the employees in this Ulta are. Today I made a mistake…read morebelieving my delivery order was an in store pick up order. Dee looked for the order, and when I was unable to sign into my account on my phone Dee as well as the surrounding employees were very patient, and reassuring. I apologized went home, and realized my mistake. I cannot emphasis how much I appreciate the entire team's patience, and remained unbothered by my exhausted state. I have come here many times, everything is clean, easy to find, and everyone here is exceptional to say the least.

Horrible customer service…read more I tried to get help from a girl at the front who made eye contact with me then completely dismissed my entire existence. When I confronted her about it she just smirked and told me she was doing something at the time of the interaction. When I called to complain a manger just told me that he was there and that wasn't what he saw. I'm the customer explaining to you how your employee treated me and you're telling me it didn't happen like that?! Just acknowledge that it was rude and apologize don't gaslight me.

A TOTAL RIP OFF ! Never buy there. Make sure you know the price of the perfume you're interested in…read morebefore buying there !!! Overpriced, no return policy and in addition to being incompetent, salespeople bad faith. FLEE !

Like other other reviewers are suggesting these guys are the worst!!…read moreThey are really really rude. After checking out the perfume we decided not to buy it and RUDE guy/owner started shouting like if we have to buy if we walk in the store and try sample. I saw them opening perfume bottles from bottom for sample and resealing it. too. Don't go there and I wonder why such a nice outlet allows these kind of lousy stores.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

Today I asked an associate to help me zip up a dress and it was too small and she said "not even…read moreclose" which I honestly thought could've been worded differently or maybe she could've offered to check if the same one was available a size larger. I don't think her intention was bad but she had no awareness to how it could affect someone and even be hurtful. Being in a fitting room asking for help can be a very vulnerable situation for women especially with so many people nowadays dealing with body dysmorphia. Hopefully this location can improve the customer service in this aspect ... other than that they have nice clothes.