What started out as a nightmare resulted beyond what I expected with SCBS. After writing my review of a such a horrible experience with a previous employee , I also sent an email to the Contact Us one available on their website. I received a direct response from Jon Goodman, President of SCBS,LLC extending his apologies for the individual's behavior that no longer worked there. We spoke over the phone and just like in his email, Jon stated,"it's the right thing to do", telling me that the roof repair would still be done! I could not believe what I had read and heard from Jon, but it was true! The sincere integrity practiced by this company because of someone like Jon is beyond words. I am still in awe of the end result of al this. I am also a native of Tucson currently living in San Diego, found out Jon is also born & raised in Tucson, he went to Catalina High School and I to Salpointe. My next visit to Tucson I plan to stop by SCBS to meet Jon and shake his hand with the most sincere "Thank You". I strongly recommend this company to everyone. IF IT WAS POSSIBLE TO GIVE MORE THAN 5 STARS I DEFINITELY WOULD! Please also extend my gratitude to your staff that worked on the roof at my mom's house. I have only seen pictures at this point,truly pleased with what I see. According to my son whom you met, "the roof looks amazing, dad." Muchas Gracias, Jon!! read more