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Scarlet's Shuttle Service

5.0 (2 reviews)

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3 years ago

Very accommodating and worked with my flight delays! Friendly and understanding. Would recommend and will use in the future!

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4 years ago

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Southwest Sedan Service - Us, Dinner in Cabo, Aug 2022

Southwest Sedan Service

(11 reviews)

Dear Mr. Goldin and Staff,…read more Ed and I were absolutely impressed with all of your services, from the moment we spoke on the phone with staff, to both of your amazing drivers, Dan and Ryan! We were respectfully treated, doors opened for us, luggage put in the car, pleasant conversation while commuting, and emails confirming every detail! Dan got us to the Phoenix Airport without any flaws, and although the freeway had a detour, Dan knew the area so well, he had no problems getting us to our airline drop off point without any delay. Ryan was waiting for us with our name and a smile after we exited customs. We will definitely use your services again, and recommend your company to our family and friends. Thank you for making that part of our vacation in Cabo hassle free and wonderful. Sincerely, Ed & Deb Ehrich Cave Creek, Arizona

We are so grateful to have found Southwest Sedan. We booked them for a fun evening to celebrate…read moreour son's 21st birthday. From the moment we first called, we we're impressed with the level of courtesy, professionalism and customer service. Jeffrey, the owner, helped us to select the best vehicle for our evening and then showed up at our home with the driver on the evening of the pickup. Jeffrey wanted to be assured that the vehicle met our expectations and answer any questions we had. Our driver, James was extremely courteous and safe. Needless to say, our evening and experience was extraordinary. The next morning, Jeffrey called us to confirm our satisfaction with the service provided. Jeffrey and Southwest Sedan Service emulate the highest degree of professionalism and customer service. We will certainly be using their services again in the future and I would highly recommend them to anyone in need of transportation services... epic!

Airport Shuttle of Phoenix - Flats happen - drivers who refuse to change the tire in 110 degree heat and continue to drive on the highway are not safe

Airport Shuttle of Phoenix

(138 reviews)

Now, let me preface this by saying I'm a masochist. If you relate and pain propels your pulse,…read moreAirport Shuttle of Phoenix is for you! If you like "good" customer service, someone who does what they say they'll do, or a company that actually provides the service you've paid for, stay far away from Airport Shuttle of Phoenix. Here's what I mean. After a "perfect" (for some people) trip rafting the Grand Canyon, I was in need of some suffering. Everything went too well. Nobody got sick. Nobody fell out of a raft. People even enjoyed swimming in the frigid Colorado River. Nobody even complained about the oppressive heat. People are so basic. Anyway, after a disappointing trip filled without any disappointments, I was overjoyed to experience the shambles that is Airport Shuttle of Phoenix. When our pre-booked, pre-paid shuttle never arrived, we found out that our trip had been cancelled! Without any warning! Without any notice! The person we spoke with at the company even hung up on us when we asked if there was any way they could help us! A masochist's dream! Stress, anger, frustration! Take that, otherwise perfect rafting trip. Getting stranded with just a few hours until our flight got me irrationally randy. Five stars and hats off to you, Airport Shuttle of Phoenix. You truly are horrible at what you do. From one masochist to a business that's appalling, hats off. Never change.

Terrible. We booked a private ride for 10a pickup, paying over $200 for two of us. We were asked if…read morewe would do a shared ride at 9:30 instead. We said yes because it was our only option. At 8:45, the driver called to say he was arriving right then, which was 45 minutes before the rescheduled 9:30 time. We rushed out the door to find that we were in a small SUV that had every seat full and we had to sit in very uncomfortable, close quarters in a back seat with carry on bags in our laps for 2 hours. This was not the service we paid for. Not to mention, The other two people we were sharing the car with had also initially arranged for private rides as well. Now to address the rude behavior of the driver. No apologies for being 45 minutes early and after we were assured there would be plenty of room for all luggage (I doublechecked when texted about a shared ride), the driver basically tossed luggage into the back seat with us and said there was no room, so we wound up with luggage on our laps, making the cramped conditions even worse. I emailed the company my concerns and they said that since service was already rendered, they would not offer a refund but instead offered a discount code. A discount code is useless as I will never use this company again.

Dial Transportation

Dial Transportation

(38 reviews)

I can not recommend this company enough. They are very responsive, great rates, super clean…read morevehicles and very professional but friendly drivers. We used them during our Spring Break trip to Scottsdale for airport pickup/drop off as well as an all day trip. We had a late arrival and had our daughter in tow, I was very pleased to land and immediately get a text from the driver that they were there and ready when we were. The communication was very good and we grabbed our bags and met them at the door. Heather was our driver and she was such a joy. She's also a parent and I think she recognized that it had been a long day. She interacted with our five year old during the 30 minute ride to our hotel and we were really grateful for that. She also picked us up when our trip ended and remembered our daughters name and that she needed a booster seat. We also had a driver for a jeep tour that we did and had them for about 7 hours. Our driver was Sam and he was very kind and helpful. When we arrived for our tour it was a little confusing where we needed to be and Sam hopped out and went to figure it out for us. He also helped us with finding a place to eat. We didn't expect the tour to run as late as it did and while we were out he researched some places we could quickly get into without a reservation. That was such a great help and unexpected. There was a lot of driving involved and we ended up keeping Sam for longer than expected but it was all handled smoothly and it was so great that we could relax and let him handled getting us around. We later learned that he had purchased a booster seat for his vehicle when he learned our daughter would need one. It's this kind of thoughtfulness that really made our trip to Scottsdale memorable. We will definitely use them again and highly recommend them to anyone visiting the area.

The service was impeccable! Robert, our driver was such a professional and a gentleman. He made our…read moretrip so fun and everything ran smooth. The communication and follow through of this company was by far the best. Thank you for making our birthday surprise party so unforgettable. We highly highly recommend using Dial Transport

Scarlet's Shuttle Service - airport_shuttles - Updated May 2026

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