I haven't gone yet but I did call in and the gentleman that answered the phone was so polite. He…read morepatiently listened to my question and answered them all without sounding like he was trying to rush me off of the phone. I will be checking them out - that absolutely sold me.

I had called before going in with a rip in my favourite pair of pants and on the phone they were…read moreextremely polite. When I got there, they were very friendly and helpful. I told them I needed it fixed within the next two days and they got it done. They did such a good job that a couple days after picking up my pants I went back with a bunch of other alterations. This is my go to for alterations and cleaning, and I would recommend it to anyone. Professional, polite and fantastic service.

About 9" of the fabric attached to the main zipper of my knapsack had frayed open. Mustafa had it…read moreready the next day and his work was excellent. You would never know it had been repaired.

Mustafa Dry Cleaners, sewing and alterations is a great shop, super fast with very good prices…read more It is located in the concourse area of TTC's Islington Subway Station, one level down from the street level, near the stairs leading to the buses. Not only does the owner do dry cleaning at a reasonable rate. He did some pants alterations for me. Turning a pair of long pants into a pair of shorts I needed for work, a perfect fit. He also repaired a blanket that needed extensive stitching, a perfect job. He offered to have the repair and alteration done the same day, but I said it was OK and picked it up the next day. Thank you.

I've been coming here for my alterations (and dry cleaning) for years and can't recommend this…read moreplace enough. Trish is warm, friendly and really good at what she does. She knows clothes, tailoring and fit really well! They strive to do the very best with alterations, and will redo things until the client is satisfied. I especially appreciate how expedient their alterations service is. You can't go wrong with Montgomery Alterations!

This place is a gem. I had a zipper repair on my blue Helly Hansen Parka. I visited 3 dry cleaners…read morebefore this one, which either wanted to change to the entire zipper or just didn't have parts or expertise to fix one. The Owner of Montgomery took a quick look at the issue and fixed the zipper in 3 mins (matching the exact colour and specifications) and charged me nothing. Just a Kind Soul Spirit and who believes in a good work ethic. Thank You!

I gave my shirt for alteration and they did a very good job…read more Friendly customer service.

Not impressed at all. When the word cleaning is in the name - Dry Cleaning you should expect…read moresomething beside just throwing a clear plastic baggie saying done. Came back as if nothing was done. What a waste of money. Do not bother. It is also not great customer service to go out and smoke in front of your own store.. really?!

Now that winter is here I decided I should get my Ted Baker Peacoat dry cleaned. I also had a few…read moresmall repairs that needed to get done. (A loose button and a torn hanger loop. I popped into Gibson Cleaners and was greeted right away. I told them what I wanted done and the girl at the counter was very friendly and made notes for everything. She took my phone number and asked if I would like a text when my jacket was finished. I think that's a great option. She also asked when I would like it by and next day was an option so I chose that as well. Next day I received a text saying my jacket was ready to be picked up. When I arrived I was able to pick it up quickly and easily and the cost for the Dry Cleaning and the repairs was less than $40. Pretty amazing. The only reason I won't give it 5 stars was that my jacket still had a lot of cat hair on it. I was hoping the cleaning would have removed it all but there was still a noticeable amount left. ...besides that I would use Gibson cleaners again.

I just wanted to send a note of appreciation for the kind service Angela provided me today. She…read morewent out of her way to arrange a pick up for me at my condo and noted special instructions for when I want to come collect the item at your store when it is ready (I want to get it from your Dundas location instead of having it delivered as it is a time sensitive item). Anglea was very patient and thoughtful and her friendly approach exemplified customer service excellence. I have also had many wonderful conversations with Donna over the years and have appreciated the level of service provided at the counter at your Dundas and Bloor West Village stores. I have a 20+ year background in Hospitality and Customer Relationship Management, so I truly appreciate it when ppl are professional and polished. It doesn't get recognized enough! Thank you again, Angela & Donna and team!

Have used this company for dry cleaning a couple times and alterations once…read more Cleaning of pants is around $9 and a full suit is just under $20. Not great pricing, but competitive with most of the dry cleaners you'll find in any mall or business centre, and the turnaround times are decent. They do have an in house alteration sewer as well, so for your hemming and patching needs they can help you there too. I'm not wow'ed by their work yet, and a couple times have been thwarted by their 6:30 closing time, but they are good enough that I'll still trust in them when needing regional dry cleaning access.

Friendly service, awful quality alterationread more

What: redo hemming stitch on dress pants Result: bad…read morestitching and wrong type then should be used on pants Took my dress pants to have stitching on one pant leg redone. $8, first time i came in the sowing job was no better then if i did it by hand in 10min (instead of the proper machine stitch) and 1 place already had the stitching coming apart. Owner tried to offer to stitch up by hand but i requested she send it back. Came in 1 week later, told it was done by machine but the same wrong stitching that does not hold up to wear of pants

Do NOT bring your clothing here, unless you want it absolutely ruined…read more I brought my Talula coat (from Aritzia) to this location to be dry cleaned due to a small spill on it. I hand washed the coat before bringing it in - so just needed it dry cleaned for that crisp finish. When I went to pick it up a few days later, the woman handed me the jacket as I paid, and pretended like nothing was wrong. I looked at the coat to ensure it was pressed nicely, and noticed several large oil stains throughout. The coat had never come in contact with oil or any similar substance prior to bringing it to this location. The receipt was given back to them at time of payment, and once re-printed, they had added notes of major OIL stains being on the jacket originally. Why would they have accepted a coat that was essentially covered in oil? They ruined this jacket completely, and when I questioned the condition of the coat, the woman was pretending that she did not speak english. I went back the next day, and a blonde woman continued to fight with me... They would not refund the $25.99 for the "dry clean" job. Unreal experience. Zero customer service skills.

0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

Hello, Just before heading into 2026 I wanted to take a few moments to send my very best wishes to…read morethe Team running this shop. I have been using their services for 7 years now. I wppreciate the fact they are always able to accomodate my requests on time and the quality is comparable to other sites that charge more. I also have become a steady customer because in addition to cleanibg. Mona, offeres a complimentary seamstress service. I find her work amazing, she's transformed my dresses into someting wonderfull and made me so Very Happy in being able to make adjustments to my liking. I love your work Mona and also the flexibility of accomodating my requests to a great finish and always on time. Wishing you the best in 2026 and Thank You for all the hard work you do!

Hi we are standing outside your establishment. You have the suit for my friends wedding. Hes a…read moregroom and he needs the suit in the morning. He received no calls from you before you left. Can you kindly open the store so he can get his suit!!!

Wonderful lady runs this cleaner. She does great alterations and high quality repairs.read more