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    The Dry Cleaner

    1.0 (3 reviews)
    Ultra High-EndDry Cleaning

    Services - The Dry Cleaner

    Dry cleaning

    Stain treatment

    The Dry Cleaner Photos

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    12 years ago

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    11 years ago

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    14 years ago

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    Long Branch Cleaners

    Long Branch Cleaners

    (8 reviews)

    Etobicoke

    0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

    Hello, Just before heading into 2026 I wanted to take a few moments to send my very best wishes to…read morethe Team running this shop. I have been using their services for 7 years now. I wppreciate the fact they are always able to accomodate my requests on time and the quality is comparable to other sites that charge more. I also have become a steady customer because in addition to cleanibg. Mona, offeres a complimentary seamstress service. I find her work amazing, she's transformed my dresses into someting wonderfull and made me so Very Happy in being able to make adjustments to my liking. I love your work Mona and also the flexibility of accomodating my requests to a great finish and always on time. Wishing you the best in 2026 and Thank You for all the hard work you do!

    Gibson's Cleaners

    Gibson's Cleaners

    (12 reviews)

    $$

    Etobicoke

    Now that winter is here I decided I should get my Ted Baker Peacoat dry cleaned. I also had a few…read moresmall repairs that needed to get done. (A loose button and a torn hanger loop. I popped into Gibson Cleaners and was greeted right away. I told them what I wanted done and the girl at the counter was very friendly and made notes for everything. She took my phone number and asked if I would like a text when my jacket was finished. I think that's a great option. She also asked when I would like it by and next day was an option so I chose that as well. Next day I received a text saying my jacket was ready to be picked up. When I arrived I was able to pick it up quickly and easily and the cost for the Dry Cleaning and the repairs was less than $40. Pretty amazing. The only reason I won't give it 5 stars was that my jacket still had a lot of cat hair on it. I was hoping the cleaning would have removed it all but there was still a noticeable amount left. ...besides that I would use Gibson cleaners again.

    I just wanted to send a note of appreciation for the kind service Angela provided me today. She…read morewent out of her way to arrange a pick up for me at my condo and noted special instructions for when I want to come collect the item at your store when it is ready (I want to get it from your Dundas location instead of having it delivered as it is a time sensitive item). Anglea was very patient and thoughtful and her friendly approach exemplified customer service excellence. I have also had many wonderful conversations with Donna over the years and have appreciated the level of service provided at the counter at your Dundas and Bloor West Village stores. I have a 20+ year background in Hospitality and Customer Relationship Management, so I truly appreciate it when ppl are professional and polished. It doesn't get recognized enough! Thank you again, Angela & Donna and team!

    The Dry Cleaner - dryclean - Updated October 2026

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