I would like to preface this by saying their prom department is amazing. We loved them so much, we…read moremade an appointment with their bridal section when looking for a wedding dress. We went to their Springfield, IL location, and the stylist, Bridget, could not have been less interested in helping us out. She was rude and condescending, scoffing at basic styling questions--such as asking if they carry a specific dress style. She also asked the bride, "Would you rather the guests look at your dress or your face?" when she inquired about a gown with detailing all the way to the bottom. That said, I do very much appreciate the owner's diligence in handling the issue. She messaged me right away, provided a refund, and genuinely asked for additional feedback on how the experience could have been improved. It's clear she cares about the reputation of her business and the experience of her customers, and I truly respect that effort.

Me and my fiancé bought a bride dress for almost 600$, We…read morepurchased the dress on April 28, 2021. We came back today on April 30th to ask for a full refund since we weren't interested on the dress. When we bought the dress Angie the store manger had to order it online, so we didn't leave the store with the dress on April 28th. When we bought the dress there wasn't no refund policy show on the receipt and Angie the store manger didn't mention it. When we asked for a full refund today or just to charge us for the shipping cost, Angie the store manger started being violent and aggressive, she started yelling on us to get out of the store and she didn't want to refund us for our money. I'm a pregnant lady and Angie was very brutal towards me and my fiancé. Please stay away from this store!

We had an appointment for bridesmaid and maid of honor dresses. The owner Cheri left a voicemail…read moreconfirming the appointment and said nothing about the fact that she had sold all but about 6 of her bridesmaid dresses to another business. An hour into our appointment, the owner yelled at us in front of the entire store and said that we needed to leave because we were just playing in her dresses and weren't going to buy one. It was awful and humiliating. We were not being disrespectful whatsoever. The owner only cares about money and once she has your money for a wedding dress, you and your group are wasting her time because you're not forking over the money for a wedding dress.

Cheri was very helpful whether it was answering questions via phone, in person or email. Her store…read morehas a variety of dress styles to try which was perfect for me. The store is also very cute and my bridesmaids loved going there to help me pick out my dress!

They were at the bridal show this weekend. They had a minimum of 5 people working this booth, all…read moreof whom would descend like starving vultures on any woman they perceived as a bride.

We started our rental process 3 months prior to our wedding. My fiancé went to have the first…read morefitting and the information was put in the computer under the wrong name. When the tux's came in and they went for the final fitting the shoes had missing eyelets, one shirt was too small, and my fiance's shirt had a ring of dirt around the collar. The manager told him it would be in at 10:00 the day of the wedding!!!!! When he returned home and discussed the situation with me I called the store and told her it was unacceptable and she needed to do better than that. She drove to the nearest factory the next day. The shirts were new and the shoes were as well. The Best Man then had to return to the store because the suspenders were dirty. The tux's looked much different on the guys then they did on the mannequin. The were oversized and sloppy looking. We had no choice but to use them at this point. When i went to return the tux's i forgot the shoes at home. I wanted to leave the suits at the store while I went to retrieve the shoes. They refused the suits and said they would need to charge me $25 per tux if I left them there while I returned home to get the shoes. This implied that I wanted to keep there disgusting product. SO YOU DECIDE. Do you really want to get your tux's here???

Luxe is great location for buying small gifts for anyone in the family. I always have a hard time…read morefinding something unique and will be coming back to Luxe because of the excellent service

From the owner: Luxe Boutique & Luxe Street Boutique Fashion Truckread more

I was surprised to see that they had moved but I quickly see why…read more The new location is in a better location with ample parking. The store is fresh and has many higher-end apparel lines to choose from and now they sell shoes. I was glad to find some very nice items to spruce up my wardrobe. Very happy with the service and my purchase.

I have purchased fine men's clothing at Jim Herron for about 40 years. Their selection rivals…read moreshops in larger cities, and is a cut above anything else in Springfield, and the only quality men's clothing and accessories store remaining here. They offer free alterations and repairs (reattaching buttons, etc.) and will even reimburse you for parking.

Very professional & does precision work at competitive prices. He does everything from jeans to…read moreformal wear, wedding dresses, men's suits. I highly recommend.

From the owner: Custom-tailored clothing for Men and Women. We do not take in alterations…read more By Appointment Only.

We had a bridal appointment on a Friday morning. The selection was beautiful with a wide range of…read morestyles, and the whole appointment felt relaxed and special--not rushed at all. They made what can be an overwhelming experience feel fun and memorable. I'm so grateful for their help and would highly recommend Girls in White Satin. Melinda was super helpful and we can't wait for the dress we ordered to come in!

My daughter recently had a wedding and it was a very special day for her. Although she was very…read moreexcited but, her dress was causing major issues and worried her because the dress was falling down and exposing herself to her guests. She would also talk about the trouble she went through to get the dress and the workers there, in her words not mine "Bitches". I am glad she made it through the wedding ceremony and the reception. I hope these ladies become more professional and make better dress alterations. I'm glad she didn't fully break down or I would've had a heart attack and given them a piece of my mind to their faces.

I've been needing a new purse for quite a while. My biggest problem is I had very specific…read moredimensions and features that I wanted in my new purse. My goal was to get something before the winter because my summer purse is fabric and leads to drenched contents during the rainy season. The features that were a must for my new purse were that it needed to be leather/water proof. The main compartment needed to have a zipper closure. I hoped to find a purse that has a full size flat pocket on the backside of the purse for my handicap placard and for my small file of half fold papers. The space of the main compartment needed to be roomy enough for the contents I always carry; double pack epipen, purse calendar, wallet, checkbook, mini first aid kit, pens, notepad, cell phone, keys.i hoped that I could find a satchel style that had a double handle that I could carry in my hands or hike up on my shoulder. My husband realized several weekends ago that I was shopping online for a purse. He steered me to JCPenney.com because they were having a sale that went through that Sunday. What could be better than buy one,get the second one free. After spending the day looking at pictures and reading descriptions I found two purses to order. I kept my fingers crossed until they arrived that they were going to be right but knew JCPenney is good about accepting returns if they were totally wrong. Three days after placing the order they arrived. I'm happy with both of them and plan to use one or the other depending on what I'm doing. Thanks JCPenney.com for running such a good sale.. Your prompt shipping and delivery was appreciated.

I found a scarf I liked on display but there was no price tag on it. I found the associate working…read morethat department and asked her to check it for me. there was no UPC code on it and she told me I'd have to take it to the check out so they could look it up. So I had to be the one standing in line waiting to get a price on this scarf. As i was standing there waiting, it occurred to me that SHE should have been the one waiting for a price...not me. I don't work there!!! so with that, i put the scarf back and they can shove it where the sun don't shine. VERY poor customer service!! Never again. why should i have to get the price??? are they not trying to sell their crap? (Of course, I looked all through the department and didn't see another scarf like it)

Nice and unique clothing. Natural beauty products are awesome. Beautiful formal wear.read more

We have purchased two dresses now and we had a fantastic experience both times. They women that…read morework here are extremely kind, and there are several dresses to try on in different sizes including sizes 14 and up. Highly recommend.

Most of the employees here were great. Unfortunately, one of them was completely awful, and it…read moreultimately caused my sister to seek out bridesmaid dresses at another store despite the fact that she had already committed to buying her wedding dress here. While trying on bridesmaid dresses, my non-bride sister and one of my engaged sister's friends were trying on dresses. Now the friend was a few sizes larger, which is no big deal to us, but apparently it was to the sales girl. She repeatedly made a point of coming out with several dresses and loudly saying things like, "These will work for our bigger bridesmaid and then these others are the small sizes," as she handed the dresses to them to be tried on. Several other customers looked stunned at the way she kept phrasing it. What's especially odd is that other employees were nearby and no one thought to take her aside and suggest that maybe the "bigger bridesmaid" had a name that could be used instead of repeatedly pointing out the fact that her size was slightly out of the single digit range. If you have a less than petite bridesmaid, I would strongly recommend that you go elsewhere where you can be treated with a little more respect and dignity. I have no idea if this particular girl is still working there, but if the owners have any sense, they'll realize that her attitude cost them at least one big sale (4 bridesmaid dresses) and possibly many more with people who didn't speak up.