I can't say enough about how great my experience was with this cleaning service and the level of detail and professionalism shown by Vanessa the General Manager.
Booking and quotation: The process to book is quite convenient. You get an online system generated quote based on your Sqft , number of rooms and extra services you request. Then you get a follow up call pretty instantly to book your free onsite consultation. The surprise and delight here is that after the in person walk through the quote tends to be lowered depending on how you've kept up the house.
Move-in cleaning services: our first experience was for our brand new house cleaning and they showed up a few minutes late but called ahead to inform us. Vanessa was pleasant, paid attention to detail and was hardworking. I was a bit nervous for the other cleaner as he was more laid back and didn't seem to want to be there. Overall they did a decent job.
Move out cleaning services: the deep clean that we got for our old place went above and beyond. The move in cleaning made me nervous and to be honest there wasn't much to clean. However my spouse supervised the clean and was so impressed with the level of cleaning that they did, he is recommending we book them for a quarterly deep clean. The house we lived in became almost brand new after the SBV services were done. They happened to deep clean in a house with no Airconditioner and during a heat wave with no complaints. Highly recommend Vanessa and her team for cleaning services.
Exceed expectations in
Customer service
Responsiveness and timeliness
Dedication to the work
Professional, polite and positive attitude
Quality of deep clean
Kitchen appliances and carpet shampooing read more