Highly recommended, and available on short notice! Two lovely ladies arrived exactly on time for a desperately needed deep clean. The job they did was nothing short of miraculous. Despite the high temperatures, they worked very hard for about 6 hours straight. They cleaned my fridge including all the jars and disposing of older food. They cleaned the floors well, they wiped off cloth furniture to remove any lint and hair. They cleaned the oven, cleaned the walls, scrubbed our shower on hands and knees, and cleaned the windows inside and out. Furniture surfaces were dusted and cleaned, and all items were removed to do that. They even cleaned the inside of my garbage and recycling containers. They were courteous and friendly, asked questions when needed, but were quite capable of making decisions themselves. They seemed to automatically do more vs. less when in doubt. And... they were available on short notice. What more can I say? Not sure what happened in the past, but if they weren't good before, they must have learned from those experiences. These two were awesome! Can't recommend them enough. read more

Be ware, this company is unprofessional and most likely a scam. Provided a normally priced quote, ended up charging double without notice. I have used cleaning services weekly in downtown Vancouver for over 16 years and have never encountered a company that did this. Failed to provide photos before cleaning to justify some apparently necessary deep cleaning, the couple of photos provided pre cleaning looked like the space needed the usual light cleaning that had been done on site every single week. Promised to deliver linen back to the unit, and have since notified me last minute on the day of that it could not be delivered for two days. They have lost a significant amount of my linen and told me to claim insurance on my end as they failed to count my linen before hand and claimed that this is then my issue. This company is a total scam. read more

Worst company I have ever dealt with - Never have I written a bad review before but I want to warn people to take their hard earned dollar and spend it elsewhere. The management of this company is dishonest and to be Frank, crooks. Here is my story and it's long so bare with me. I had a time slot booked for 2pm on a Wednesday. When I called 48 hrs in advance to confirm w my CC I mentioned that my situation is odd because I'm in a float home on the harbour. I don't have a unit number and there's a gate to access the docks. They told me they put a note on my file and when we hung up, we confirmed via corresponding that I was gate 2 and I would be informed upon their arrival to come and let them in. Wednesday - 2:15pm rolls around. I had texted a few times already, asking if everything is ok as I needed to head out around 2:40 to carry on with my day. 2:40 & still nothing. At this point I'm frustrated because I had taken time out of my day to ensure I could be there to let them in. I text google and their phone number that I have to leave and that I was frustrated and disappointed with this experience and their lack of communication. I had called twice in this time with 0 response. At 3pm, I get texts saying the girls are there. I respond saying that I am no longer home and feel it unfair to pay full price for this service as the original reason that I hired this team was to save myself time. Then they tell me that their network had been down which is why they had not been communication with me at all. This is all happening via text message even though I am calling to try and discuss as apparently texts are unreliable. Finally, a lady named Tania calls me and she is very aggressive in telling me that time slots are approximate (and perhaps I am incorrect but to me, approx 2pm is NOT 3pm) and that the girls had been stopped by the security guard at the marina parking lot and that I had not informed them that it was a gated community. I calmly responded that I did inform management via our phone call that there was a gate and security does not stop people from entering the marina. I explain to her my frustration and why I feel as though I should not pay full price if I were to leave work now and go let the girls in and then she says that she will not offer me a discount - so, I asked her to please cancel the services to which she has the audacity to tell me that she is charging me a cancellation fee! This did upset me as I felt my hands were completely tied. I was basically being forced to accept this service and leave work which I begrudgingly agreed to. She told me that she had to check and see if the girls were still there and that she'll get back to me. We hang up the phone. She then texts me to let me know that because I am refusing to pay full price for the service that they will not be cleaning today and then completely changes her excuses saying that the girls were actually there at 2 PM and the reason that they had not received any of my messages was because her colleague was in a medical appointment in a basement! What?! So now her story has changed and their network was never down, the girls were actually there at 2 PM and not at 3 PM when I started receiving messages that they were there waiting. At this point, I simply asked her to please confirm that I would not be getting a cancellation charge and she has yet to do so. It's been 24 hrs and no response. I did not expect to spend my day fighting with a cleaning company when I hired them to make my life easier. I am sorry to the working girls, who's time was wasted, but management really needs to take some accountability here as my time was also completely wasted. Now, they have my CC number and are not communicating with me. Very anxiety inducing experience, very unprofessional, feels as thought I'm being taken advantage of as there was no negotiation or closure to the situation whatsoever. Spend your hard earned dollar elsewhere and save yourself the stress. read more

This company was a huge disappointment! I requested a move out cleaning and got very little for a very very high bill.Could definitely have done much better myself! Would never use again or recommend! read more

AMAZING Cleaning team - They do more than just clean. We have went through several teams in an effort to find a detail oriented company who has a work force that cares about their clients. Finally found that at Brit-clean. They stage a home to look like a show-home when clients bring them in for furnished properties, and conduct a thorough clean each time for our move out / move in clients. They are our go-to and most referred team for our property management company! Highly recommend. - Vancouver Rental Group read more

I LOVE this team! I've used them on many occasions for deep cleans and regular cleaning and I always come home to a house that goes above and beyond my expectations. The team is always meticulous in getting into all the nooks and crannys. They always leave my house fresh, clean and even take the time to re-fold my towels and point my toilet rolls! The first time they serviced my home was four years ago and I've used them for regular cleaning ever since. They've never failed to show up on time, all young, active individuals, very hard working and friendly. A huge thank you to the whole team! read more

I would not recommend hiring this cleaning company. I wish I had read more of the reviews before I did. I hired them to do a Deep Clean. I went over what I wanted done with the cleaner, (who arrived wreaking like cigarette smoke ya the way), walls wiped, dusting, all of the rooms deep vacuum and floors scrubbed. When I came home it initially looked great. The one cleaner did a great job at wiping down all my kitchen cupboards. They did not wipe the walls, they did not do a deep vacuum, they didn't even vacuum al the rooms. They were huge obvious dust bunnies still in my babies room. They didn't even pick up toys that were so obviously just right underneath the bed. I paid for 2 cleaners for 4hrs each. One showed up late. I'm pretty sure they left before the 4hrs was up and I can tell you if I had 8hrs alone in my house to clean it would've looked a millions times better. I'm beyond disappointed that I had to pay so much for such a mediocre job. I work hard for my money and when I give it someone for a service I expect them to as well and in this case they did not. read more

We had the girls clean our home and not only was the job done to perfection but the girls were absolutely delightful. I highly recommend their service. read more