I just purchased a car from Auto Source. They were completely professional and very friendly…read more Managers did not hop from the table to the office trying to confuse you. They let you guide the buying experience. Once the decision was made on my part the financing was easy no hassle very quick. My experience could not have been better. Thank you Michelle, Joe Leroy and Gina. You are all the best. I am enjoying my car more because of the experience. I highly recommend Auto Source for your car needs.

From the owner: Auto Source seeks to provide a distinct buying experience than the traditional car dealer. We…read moreacquire a variety of quality and reliable used vehicles from dealerships with surpluses and leasing companies whose customers have completed their terms. We seek quality vehicles with plenty of life still in them ultimately saving customers thousands of dollars. With a shop equipped with 20 bays to conduct full inspections, oil changes and installation of new tires, we fully test drive every vehicle before it meets our high standards for addition to our inventory. If you're seeking a quality, affordable vehicle, please come visit us.

I didn't find the used car I wanted. I have 6 requirements including color, sunroof, low mileage,…read moreand 3 other features. They consistently showed me cars that came close. They asked if I would give on color or model. Not overly pushy but I wasn't interested. Given the demeanor of the sales crew, I would do business with this place. I have always used Dealers although Carmax has a huge inventory and have passed a couple times on the car I want.

Robbie my salesman was amazing! He dealt with me all day ~ twice to get into a 2025 Trax and I…read morecould not be happier. Although the price they gave me as well as the financial representative was just as good. Highly recommend recommended. Great inventory. Robbie was amazing!!!!

I will try to keep this one short, but Southern Motors Honda was the light at the end of the tunnel…read morefor me in a nightmare windshield situation. When I noticed my windshield was cracked, I called my insurance company and they referred me to a glass shop in Savannah. They said I would have to go to a shop in person as the safety features would have to be recalibrated after the replacement. When I arrived at the glass shop, they had a notice posted that they do not recalibrate cars. When I asked, their associate let me know that they do not undo the safety features wiring, and all they do is remove the camera from the windshield and reposition it onto the new glass. When I left the shop, my lane departure feature did not seem right, so I made an appointment at another Honda dealership to get the recalibration. Over the phone they told me it "would not take that long and would not cost that much." The next day, I arrived at the other dealership for my appointment. The service manager told me it would take up to 3 hours and cost upwards of $350. That is a long time and a lot of money if you ask me! After much back and fourth, the glass shop convinced my insurance company to let them replace the newly inserted after market windshield with the correct Honda one. The other dealership said to call them when the windshield was replaced, and they would get me right in for the recalibration. We expressed this to the glass shop when they replaced the new windshield, and the manager said those numbers did not seem right. She took the liberty of calling Southern Motors who informed us that calibrations cost a standard amount of $245 and should take 45 minutes to complete. We called the other dealership who stood by their $350 and 3 hours quote. The next move was obvious to us. My fiancé took my car with the new Honda windshield to Southern Motors and the Service Advisor, Jacob Rainwater, was there to greet him. He stated that the safety features likely do not need the calibration with the "correct" windshield, so off they both went for a test drive. Jacob checked every safety feature for accuracy and everything was working as expected. He expressed that the other windshield I originally received was not compatible with the cameras, and that's why the lane departure was not working. Jacob said we did not need the recalibration afterall! And if we decide after a few days to get one, that it would not take 3 hours and would not cost $350. I am first of all blown away by how poor the service center at the other dealership was, but also blown away by how honest Southern Motors Honda was. I will be taking all of my service (and more than likely sales) business here.

Service manager Travis called me about an honest one star review that I left on Google. He…read moreproceeded to bully me in an attempt to get me to change my review. When I refused he became angry and raised his voice at me, claiming that he was blacklisting me from Southern Motors and Grainger, and that I would have to go to South Carolina for service. ​​I expressed that I was not interested in doing business with Southern Motors anyways, which is why I haven't been back for service, and he proceeded to threaten again to ban me from the Savannah dealerships. What wonderful customer service Southern Motors Honda has!

OK, what a difference a new ownership makes. :)…read more My recent experience with the service department at the new ownership group at Southern Motor's Chrysler, Dodge and Jeep was truly incredible and mind blowing. I called and left a voice mail message to ask the price for an oil change for my Fiat 500X, I also left an online text on their website. I hadn't heard anything back for a day and a half, so I texted them once again. That night around 7 p.m., I received a call from the manager of the Service Dept., Scott. He apologized for no one getting back to me, and offered a free oil change and tire rotation to compensate me!!! Who does that?? Then, 15 min. later I received a call from Todd, the Service Bay manager, who I had worked with in that past. Not that he knew that at the time. He too wanted to apologize for no one getting back to me and when did I want to bring my car in for a free oil change? After I had the work done the next day, I received a call from Amber at Southern Motors to make sure everything was done to my liking!!!! Wow! Is all I can say. There guys are working hard to deliver a stellar customer experience. Thanks Gang!

Mr Aaron at the front desk it rude, be aware of him. They sold me a jeep with head lights water…read moredamage and i have the proof of pic the very next day, be coming back and forth about this for months and nobody have no history of me coming be careful with these people

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

best place to service in savannah. They have pick up and delivery. Mobile service for No cost !!!…read moreyes they come to your home or work and fix your car!!!

They worked hard to return my van in less than a day so I can have access to my wheelchair, if…read moreneeded.

went there on Saturday 6/27, beautiful building and as I walked in the door I noticed a reception…read moredesk with a young girl sitting there on her phone. She wasn't wearing any Subaru shirt so I thought she may just be someone who decided to sit there. I stood there for about a minute and then I cleared my throat thinking she would look up and I could ask her if she worked there, no response, just head down looking at her phone. another 30 second and I said "excuse me", no response so I said again a bit louder, "excuse me" and she found it necessary to look at me. I asked her if she worked there and she said yes. I said I saw a vehicle online that I wanted to look at and she asked me if I needed a salesperson. Every employer should educate these young people that the customer should be their priority, not their phone, although that should be common sense!

Let's see: How about attempting to upsell filling a new SUV 's 4 tires with nitrogen to "preserve"…read morethe new tires. Now, how many customers know that "common" air is 78 % nitrogen. Let's see: Discovering that the odometer has 196 miles on the recently purchased Subaru Forester Touring when the Finance Director indicates on the Bill of Sale, the Customer's Yellow Copy, that the mileage is just 6 miles. Let's see: Attempting to add upsells that make the SUV's total price over $52,000.00. That's with tax, tag, and title. The MSRP was a little over $39,000.00. With Sales Tax about $42,000.00. Let's see: Walking out and promising to take my business to J.C. Lewis Mazda works wonder for my actual out the door price + forcing the Sales Manager at that time to "swallow" a $30,000.00 trade on a 66,500 mile 2024 Honda CR- V Sport Touring. Let's see: Yep, my experience was "interesting." Jim

Mm... Where to begin? Today, was my first day having any interaction with AutoNation Hyundai. Boy,…read morewas it a crazy one! I hadn't dealt with Hyundai for some years now due to an incident that happened with the previous dealership. This Hyundai dealership, in the past 8 or less years has passed through three owners and new workers (or have changed their name three times--not sure). I purchased a brand new vehicle, as a birthday gift for me, in 2015 (Savannah Hyundai) and returned to purchase a second vehicle, a 16th birthday gift for my daughter and loyalty buy, in 2019 (Peacock Hyundai). Each time the experience was stressful and long (hours) dealing with underhanded salesman tactics. (This doesn't reflect on AutoNation, in my eyes, because today was my first time dealing with them.) That being said... I scheduled a recall servicing. The rep scheduled the appointment for 0710. I get there at 0700 just to sit because the place doesn't even open until 0730. Ok. I let the service rep know that Hyundai sent me a notice that I had more than just the anti-theft recall notice. The rep looked it up and stated that the system showed one thing on his end. I showed him the notice I had in my MyHyundai account dashboard. So, he did some looking and says that the recall Hyundai keeps notifying me of was filled in 2021. I explained that I hadn't been in to have anything done, since 2019/2020. He says, "It was done!" When I refuted he began to speak as though I was accusing him, personally, of doing something wrong. SmH I explained everything that I had gone through with the previous Peacock and that it could have been entered accidentally or shadily. Had nothing to do with AutoNation! I said ok and that I'd contact Hyundai Corp Customer Service to try to get it straightened out. Done! My vehicles are done. (Both had recalls) I'm on the phone with Hyundai Corp as I'm leaving. There's a man standing out there with the dealership insignia shirt. He asked had I gotten everything taken care of. (I'm assuming he was the owner.) I stated barely and he asked the problem. I explain. After watching through the glass, out runs the Service rep. I pointed out to the man I believe to be the owner that the rep act as though I'm accusing him of doing something wrong. To which he apologized for him. (All the while, I'm still on a call with the Hyundai Corp Customer Service rep.) Over comes another guy... The owner (?) walks away and I'm talking to this new guy. So, the new guy pretty much parakeets everything that I've already heard. He says, " "Well, he can check the sensor to see if it has been changed." (Something about the parts not being the same.) Before I can answer, he says step into his office. Get inside the office to be accused of lying via amnesia(forgetfulness). He told me that people don't make mistakes, that everyone holds the same morals as him as to not do anything illegal, and that Hyundai is a multi-million dollar company that wouldn't do anything wrong. All the while, seeming to insinuate that I would. And I begged to differ! (Multi-million/billion dollar companies steal from people everyday. There are plenty civil lawsuits to prove it.) He starts to talk about the service inspection findings and I cut him off. I knew where he was going. He say, let him finish and I did. He proceeds then, again, to accuse me of trying to get over and get something for free. Well, duh! The recall... The recall I've received notices for and hadn't had completed. Not one time did I mention anything concerning the inspection findings. From the time I walked in the door, PRIOR to them finding ANYTHING wrong, it was and IS ONLY about the recalls. SmH ***Neither of these men were there to know what was done by others prior to them.*** But they spoke so boldly as though they were there holding the previous employees hand every second to see everything that went on. They definitely need to undergo training on how to deal with customers, issues, and to keep their personal feelings separate. System info can be wrong due to user error. Mistakes happen... People can even forget. (Though, I don't believe I'd forget something this serious when I didn't deal with Hyundai anymore.) Still, hypothetically, had that been a me error I would have loudly apologized for my error. But the accusations and insinuating... SmH Worse experience EVER... I was thinking about buying myself a Genesis, as a birthday gift this year, but that idea is TOTALLY OUT! I will NEVER purchase another Hyundai as long as I live. Between the experiences, this encounter, and Hyundai Corp using and selling/sharing customer data through LexisNexis. NEVER AGAIN! Just wanted to share this experience. I give them three stars because after all of this, I'm still neutral. A couple of employees doesn't reflect the business, as a whole, but definitely impacts whether a customer return.

Just terrible. We took our under warranty vehicle for a check engine light. They kept our car for a…read moreweek and did not fix the issue. Took the vehicle back 3 more times before they decided that the gas cap needed to be changed. Why did it take a master technician to figure out this was the cause of an evap leak? I had to beg and plead to get a rental car to get to/from work and kids to/from school. Initially I was told Hyundai would reimburse me for a private rental car, spent an hour on hold with corporate to be told this only applied to recall work. Additionally, we've been waiting for a back-ordered part to fix a national recall. It's now been 6+ months. They called me last month and setup an appointment to have it fixed...showed up and was told they did not have the part. So now I have to go out of my way to schedule another appointment in the future, all the while being told the recalled backseat seatbelts "should be safe" for my kids. I'm a very reasonable person, but this is no way to treat a customer. We will never be buying a Hyundai again, especially from this dealership.

Buying a car "ain't what it used to be."…read more At one time not too long ago you could read Consumer Reports, gain tips on how to negotiate with a dealer about their holdbacks and other mechanisms they have to protect their oft extraordinary profits, and garner yourself a better deal. Those days are gone - at least for now - in this Covid environment. The worldwide pandemic continues to contribute to the shortage of parts that impact every industry. The automobile industry is not exempt. As a result, dealers don't know until the last minute what models of vehicles they'll get in or what features each may or may not have on arrival. In this climate, there is little motivation to negotiate on their part, as their overall sales volume is down. This dealer puts a $2000 markup over the MSRP that's a one size fits all fee that covers all of the usual fees associated with the sale: document prep, transfer, delivery, etc. There's no negotiation. They don't have to negotiate with you. There will be people standing in line to buy the car you want in this Covid climate. We were fortunate to gain one of their top salesman -- Kenny HADEL in connection with a new car purchase. Ask for him. You'll be glad you did. Also, ask for Michelle in financing: she's terrific. Overall this is an excellent, ethical dealership with whom to do business.

I have had the most horrible experience with this people specially, the manager and the sales lady!…read morespecially that I bought the car on February and getting in August the paperwork to be able to put the license plate! I will give them a 0 as a review.