I asked around and this place was personally recommended by several people. I called with a battery…read morethat had been discharged, leaving the interior lights on. I wanted the battery charged if needed and evaluated. They gave me a price of $140 to test and $200-$250 for a new battery if needed. I opted to go to Savannah Toyota who tested for free and told me the battery was fine. I did some scheduled maintenance and learned the lower ball joints were leaking and needed to be replaced. I liked the new feature of showing you a video the mechanic made pointing out the leak and the need for a cabin filter. Integrity told me their inspection is a complete work up but that's pretty much what Toyota did. I told them I could see$25 or so for a battery test to see how many amps are cranking. I'm still searching for a local mechanic that has reasonable prices for good work to get away from high Dealer prices.

We took our son's car in because it was overheating. The shop on Apache did a "hydrocarbon test"…read morewhich they say it failed immediately, though the picture they sent us after the diagnostic showed blue liquid (not yellow). Their diagnosis was that the head gasket was blown and the car needed a new engine. We were very reluctant to accept this, asked if they could just do the head gasket and they refused. So we towed the car to the Southern Motors Dodge and they diagnosed and repaired a blown radiator and faulty thermostat. They fixed them, accepting our aftermarket warranty, we paid our deductible and the car is fixed and driving beautifully. When my husband and I posted one-star reviews of Integrity on Google, the owner became nasty, called my husband "insane" publicly and posted responses saying that our engine was blown (it's not) and that the dealership (Southern Motors) only wants our money and doesn't "care about us". Avoid this repair shop for serious car issues. This was the second car they told us had a blown engine. Maybe the first one really was toast, but this one was NOT. Integrity wanted us to unnecessarily spend $8,000 on a new engine when a $1,000 radiator (covered by our warranty) was all it needed. I wonder how many others they've scammed through the years?

I was really impressed with the professionalism, quality of work and customer service on a recent…read morevisit to Auto Intensive Care. I had made an appointment because my "Check Engine Soon" light had come on, in addition to needing an oil change and a repair having to do with an issue with my windshield washer fluid not dispensing when the reservoir was full. I was greeted upon entering the office and was taken immediately to wait in a nice, comfortable waiting room with tv, magazines, beverages and snacks. The repairs were completed within the time frame they promised, and the car ran beautifully once on the road. I love the very detailed scope of work with fees that they provided, in addition to receiving an email a few days later with a link to their website where I could schedule a future appointment and even see a history of all the work that had been done on my car. That last feature I really appreciate and relieves me of the necessity of having to search through my auto records to see what work had been done in the past and what still needed to be done in the future. Needless to say, I highly recommend Auto Intensive Care.

I cant say enough about the quality and level of customer service that I received. They value your…read moresafety and of course your business. Friendly and honest. What more could you ask for.

They tried to charge me $640.00 for replacing $50 part and it'll take 30 minutes to do it at most…read more Just go somewhere else , I mean anywhere. Ridiculous.

Dave Halberstam is the most dishonest person we have ever dealt with in the English sports car…read morehobby. He had our MGA Twin Cam for a year to replace the engine with one we supplied. All he did was tear up the interior in that time. We stopped by his shop every single week and all we got from him were lies and excuses until we finally got fed up and pulled the car from him. There were rats in his shop that ate up our upholstery during that period. Do a search on him and look at all the litigation he has been involved in before you bring your car to his shop.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

Competent workers and they did a thorough job. They fabricated parts that were needed.read more

Honest, reliable, friendly, and appropriately priced service. Will 100% go to them again if need…read morebe.

I brought in my Jeep to get an alignment after installing a track bar and tie rod with new ball…read morejoints. I followed manufacturer instructions to a tee including torque spec. There is only one way to install this adjustable track bar. I cross referenced this with the 5 various YouTube videos of people installing this track bar on their Jeep. I get a call: "You installed your track bar? Well first of all it's installed upside down and backwards, and all the threads are ruined." The person was so incorrect I didn't even bother showing him the diagram of how it was installed correctly. I just came and got the keys and left. I re-referenced the manufacturer instructions and it is installed correctly. There is only one way for it to fit regardless. I just needed an alignment, but nope, they wouldn't do it. Go elsewhere. Incompetent.

I originally called this shop to ask for a price quote because I wanted to compare with other…read moreplaces before deciding where to do my brake repair. They told me I had to bring my car in to get a quote, so I drove over. Once there, they took my key and told me it would take a couple of days to diagnose the issue. I emphasized very clearly that I only wanted to know the price and didn't want any service done without my approval. I'm not a native English speaker, so I even double-checked with them to make sure they wouldn't charge me before telling me the price. They said "okay." Then, they called me back and told me I needed to replace the entire brake system -- which would cost over $1,000. That's also the first time they mentioned the $155 diagnostic fee. I refused the repair immediately and asked to pick up my car. They still charged me the full $155. Later, I went to Mavis for a second opinion. They did a brake inspection for free, and told me my brakes are only 50% worn and do NOT need to be replaced. Worse still, the shop didn't even check the engine light, which I had asked about. They said that would be an additional $150. So what did I pay $155 for? Only a brake and underbody panel check -- and a sales pitch for an unnecessary repair? When I asked why they didn't mention the diagnostic fee up front, they claimed they told me -- but I'm 100% sure they didn't mention it when I dropped off the car. They only brought it up after they'd already done the inspection and tried to sell me an overpriced repair. At that point, I had no choice but to pay. Summary: * $155 charge for a basic inspection I didn't approve * No written quote given * No engine light check done * Second shop confirmed no repairs were needed * Poor communication, zero responsibility, and no apology This was not a "diagnostic scan." It was a diagnostic scam. To fellow Chinese customers: 别来了，这店就是专坑人的。

Such a high quality and dependable auto shop! I came here when I was having issues with my Jeep…read moreCompass batteries. It has two and Mall Auto had one in stock. They took it upon themselves to see if another shop had it in stock and they did. Soooo, they got me in and out in a few hours and made an unfortunate situation a lot less burdensome. I can't recommend them enough! ***Bonus points for the cute Halloween decorations!

this place is the best. the owners and staff are polite, professional, fair and honest.read more

My Alternator went out on my truck on a Sunday and I thought I was going to be out of luck until…read moreMonday but to my surprise R&H was available and the mechanic came straight to where my truck was, diagnosed the issue and replaced my alternator all within less than 2 hours and for a good/fair price. He was genuinely a life saver and I highly recommend this company.

Truly a great mechanic. I had a check engine light on my diesel truck since I got it. Took it…read moreseveral shops prior to meeting him and no one could figure out the issue. Was just throwing money in the trash until I met him. I left my truck with him and in 2 days my issues were fixed and the check engine light hasn't come back on since! He was also cheaper than the shops I previously took my truck to. Brought my truck back to life!