Review of Dixon VW I…read morespoke with Dixon VW for over a month about purchasing a new vehicle. Throughout every conversation--by phone and text--we discussed only the out-the-door price, meaning tax, title, and license included. At no point was anything else ever discussed. They even requested my home address (I live out of state) specifically to calculate the correct taxes and fees. When we agreed on a price and I submitted my deposit, everything appeared correct. The paperwork Scott sent me also showed $0 in taxes, which aligned with what we had agreed upon--those costs were supposed to be included in the purchase price. After I signed the paperwork, I asked if my existing plates could be transferred. At that point, Scott informed me that I would need to pay my registration fees and that I would also owe sales tax when registering the vehicle in Iowa. This added roughly $2,500 to the cost of the vehicle. This was completely unacceptable. I had other written offers for less money that already included taxes, and I had shared one of those quotes with Dixon VW. I was willing to pay about $200 more to save a two-hour drive, but adding another $2,500 made no sense. Scott and Drillon refused to refund my $1,000 deposit and claimed this was my fault because I had signed the agreement and "didn't notice it." This is despite the fact that for over a month, not once did anyone state this deal was anything other than out-the-door pricing. This turned into a week-long back-and-forth just to get my deposit returned. When I pointed out that I would end up paying $2,700 more than another identical offer, they played dumb and asked why I would have signed the paperwork. Eventually, they did return my deposit--but only after an exhausting and unnecessary ordeal. This was by far the worst car-buying experience I've ever had. What started off promising ended with changed terms, refusal to take responsibility, and behavior that fits the exact stereotype people dread when dealing with car salesmen. Plain and simple, this dealership tried to pull one over on me and then acted innocent when called out.

Don't waste your time with this dealership. They list vehicles for a great price online to get you…read moreto make the long trip way out in the middle of nowhere. But, when you get there, they won't sell you the car at that price. They add on a ton of fees and a subscription to a theft deterrence system that they will not sell the car without. If you don't use their finance company, the price goes up again. This place is a scam and should be investigated for shady business practices.

We worked with Bob and Jamie to find a car from our daughter. They were wonderful to work with and…read moremy daughter loves her new Impala. I would higly recommend them!! Michelle and Morgan

Went to look at cars, found a car with a crack in the front bumper and engine needed work. The…read moredealers interested in only doing the engine work but not repairing the bumper. They were not interested in working with us on the price. Not a very good sense of customer service at all. They gave their price which was eventually settled on, but the salesman had a hard time getting information together for the insurance. They kept asking for pictures of the policy, the insureance card, the plates, etc.. It was alot of red tape to go through just to get this car. Hopefully this car will run. Not the best experience from these people...I feel the service would have been better and the sale could have went better if there was alot more organization... :(

I purchased a 03 Suzuki XL from Randy, great car and service! Def would recommend and buy again!…read moreGave me new tires & brakes to go, never had a issues. Make your payments on time & take care of the little things;oil changes ECT.. And it is worth it! Pay off in 18 months! Thanks Randy

I traded in my reliable (just too small) car for something bigger and (I thought) nicer but I've…read morenever been more disappointed. I understand it's used and bought as is but within the first day of having my vehicle the blower fan for the heat and A/C went our as well as a tire being flat. When I went to replace my tires & brakes I was told my undercarriage of my car was so rusty no alignment could even be done. About 5 months into having my car I had to bring it in (to Dixon Credit Auto) to be worked on because my car was pouring out coolant. While they were "fixing" the issue they called and said I needed new wheel bearings and tried saying brakes as well when I just got brand new breaks when replacing the tires. When I went to pickup my car after being worked on the next day, my battery was completely drained. I had zero battery issues prior. The real kicker is, my coolant is still leaking. This place is not doing anyone any favors. These guys just want as much of your money as they can get!!

Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

Today I found my self in need of replacing a vehicle and to be fair Majeski was not my first…read morechoice, after seeing family make a few buys there. However what occurred to day put me at ease and also managed to be a good stroke of luck with a 2016 Mazda CX3, the pleasant surprises did not end there, they where also ridiculously fast but in the best ways and very professional, and waiting for my arrival when I arrived, so good that while I was skeptical going in I would easy recommend them to any one after today, and that is something I never thought I would say. I am glad they proved me wrong and hooked me up so well! Blake and the rest of the team really took care of me!

I came in to look at a car and was greeted by a salesman who seemed very friendly and professional…read moreat first. I believe his name was Michael. He was helping me find exactly what I was looking for and then he began to appear as irritated as I asked more questions. I told him I needed to call my wife first and he seemed very annoyed by that. Then as I asked more questions he told me "this isn't rocket science." and it seemed he was more interested in making a sale than helping me find something suitable. I told him I'm elderly and I need a car that is accessible enough for me and my wife but he sort of chuckled. He then told me he's helped me to the best he could but he really didn't. I ended up walking out and taking my business elsewhere. Never in my life have I witnessed someone so unprofessional. Thank you Michael for the terrible service!

These guys did a great job of washing my car. I received a certificate for a free wash from the car…read moredealer where I bought my 2016 Chevrolet Cruze. If the exterior wash is $6.50, it's an outstanding value! Automated car washes charge more than that, and these guys spray the outside of the car, wash the windows, remove bug residue, and then it goes through the wash itself. They wipe down the car at the end with soft cloths, and it just gleams, looks like a new car! I'd highly recommend them!

I absolutely love this car wash. It has been here in Dixon my entire life and one trip thru and you…read morewill see why. The service is gangster the car wash itself is great and the price for any given service they offer is hard to beat. They offer free vaccums, your presoak is done by hand before you enter the wash and there is a place to pull aside afterwards if you want to dry your ride even further than they already do, which is pretty good since they use high speed air driers and hand wioe with chamis

Service like the old days! I confirmed the Internet pricing over the phone…read more.. Drove an hour and a half to get there... They completely honored the Internet price and did not try and add anything else..... They got within $300 of my Carvana quote for my 2023 Mazda CX 50. Good enough for me! Overall, a fantastic experience!! I got an incredible price on the Land Cruiser. But I did not haggle for it, it was listed on their website.

My story starts around 3 months ago when I had gone to Ken Nelson Toyota to get an oil change…read more Because of Covid and wanting to be safe I use the opportunity to look around at the new cars. Graye Freeman happened to greet us and we found out the Venza was coming back. Long story shorter (lol) I left excited yesterday with my brand new Venza