had an issue with a starter they had replaced and they fixed the whole issue in good time 100% free…read moreof charge due to the warranty they offer on parts , and out of good nature , really appreciate it guys THANKS!!

They lost the only key to my Acura MDX and are refusing to pay a locksmith or replace the ignition…read moreto address the issue. I plan to file a small claims case as soon as possible, seeking approximately $4,000 for the value of the car and money invested into it, plus compensation for the loss of use as I am a severely disabled woman. The key was dropped off on August 15th between 9:30 and 10 AM. They admitted having lost the key a few days later, affecting when they could tow it from the shop near where it died. They eventually did tow it as it could shift into neutral and I'd been calling for estimates and getting stonewalled by them wanting to know with whom I left the key or a description of the employee. They don't give their names or wear name badges and I am an autistic woman with neurological impairments meaning I cannot recall names and match with faces until I'm well-acquainted with someone. They also overcharged me $200 on a prior repair by placing an estimated amount in a service charge column and I was initially willing to use that credit balance on subsequent work, but that is no longer possible.

My partner and I were on a road trip & started having car problems around Dixon. After calling 4…read moredifferent local auto shops listed by Apple maps with no answer, Breedlove's picked up almost immediately and was able to give us excellent advice on what to do to get back on the road. We are happily on our way and are so grateful to the gentleman who answered!! Thank you!!

The best automotive shop in the Sauk Valley Area! Honest and good prices. They make sure to not…read moreoverlook anything showing how much they care about their customers safety!! Thank you!

I was in town visiting relatives and badly needed struts on my wife's Buick before I drove back to…read morethe East Coast (we had swayed and shimmied dangerously on the 1000 trip there.) Valley Auto Care was highly recommended, but they also were (officially) closed - but I was able to contact Brian (the owner) and he said to bring it over, he'd meet me there. Two of his mechanics also happened to stop in - it's a friendly, almost family place - and they all got me up and on the road in (if memory serves) less than an hour. ANNNNDDD the charge was less than I had expected (far less than what I'd have paid at home.) I wish I had a shop like this here in Virginia! Brian and the guys are too-shelf (and honest). I'm keeping a list of minor stuff I need fixed for the next trip to Stillman Valley - seriously. Appreciate your work ethic and honesty Brian - I'll be back! *I'm baaaaack! Drove up again to see relatives over the Thanksgiving holiday. Of course my car died again (it's a 2000 Buick--1000 mile road trips are rough on it, I guess). Called Brian and got right in - bad fuel pump this time. Brian fixed it quick and (again) charged me a lot less than they would have at home. He also did a few other tweaks I needed while we were there. Thanks Brian, you are the best mechanic in Illinois! **BACK AGAIN - I basically seem to do tHis every Thanksgiving. Drive from the East Coast to moms here in Stillman Valley. Had some brake issues on the way here this time, and Brian worked me in and he and Mike did a great job at a fair price. Also they fixed three window regulators (hadn't been able to open 3 out of 4 windows for months). Thanks Brian, for the excellent service!

Stillman Valley Auto Care is awesome. Whenever I've needed an auto repair, Brian Printz, the…read moreowner, has taken good care of me. Not only does he complete repairs quickly and affordably but he spends the time with you to make sure you understand what he did and why. All of my family members go to Stillman Valley Auto Care and he treats them just like he would members of his own family. I can't say enough great things about this place.

Great people to do business with ! Luke is really helpful in getting the right vehicle and priceread more

They always worked with me when it was buy here pay here…read more I haven't went back since they started working through banks.

Oscar, Rich, and Chad were very open about all aspects of the vehicle and sale. They were super…read morepatient when we were unsure. We changed our mind so many times and they never once pushed! They never tried to push us past our budget either. We are so grateful for their hospitality and patience throughout. They put our mind at ease by answering all of our questions too. We took our "New/ used car" home today!

We had a warranty repair on our 2022 Ford Edge. Without getting into all the technical details,…read morebecause that might just be a review of the Edge itself , which you can find yourself from a simple internet search, I would like to discuss my experience at this particular dealership. The experience was pleasant. The staff friendly. The write up thorough. And the service department was helpful. I never felt misled. It was in a single word compared to the dealer we purchased from, refreshing.

Super fast and honest! I was 85 miles from home one night and my car was making a horrible noise…read morewith nasty fumes. I was worried it wouldn't make it home safely so I stopped at Casey's off I-88 and asked for referrals for car repair shops. One of them was for AutoDoc and I am so glad I called. They looked at my car right away with no appointment. Seconds later I was good to go-at no charge! Part of the heat shield they said I didn't need rusted and was about to fall off. I really appreciate their honesty. The owner, Jon Setchell, could have told me anything and ripped me off, but he didn't. Thank you. I made it home safely and no further issues.

I brought my 2002 Chevy Silverado there to get brake work done. They changed my calipers rotors…read more Brakes and brake lines still had no brakes and they said it was done when I said the brakes still work to the floor. I brought it back and they said it was going to be more money so I had my son do the work they even replaced my tires, but said I didn't want new beating done so three brand new tires. We're going flat.

Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

Great experience, highly recommend! Woke up for work and realized that I had left the sunroof on my…read morenewly purchased 2014 Impala open all night during a down pour. I had about 3 inches of standing water in my cup holders and had a mess on my hands. I knew I had to get something done right away before this became an ever larger problem. I called a cleaning service or two which could not get to my car for a few days and would be very expensive. I then stumbled across JC's online, and I'm sure glad I did. I spoke with the owner, Justin, and he said he could get to my right away. They did a very through job getting my car dry and the best part is it only took one day! I picked up the car that night and was back on the road avoiding serious damage at a reasonable price.