I purchased a 03 Suzuki XL from Randy, great car and service! Def would recommend and buy again!…read moreGave me new tires & brakes to go, never had a issues. Make your payments on time & take care of the little things;oil changes ECT.. And it is worth it! Pay off in 18 months! Thanks Randy

I traded in my reliable (just too small) car for something bigger and (I thought) nicer but I've…read morenever been more disappointed. I understand it's used and bought as is but within the first day of having my vehicle the blower fan for the heat and A/C went our as well as a tire being flat. When I went to replace my tires & brakes I was told my undercarriage of my car was so rusty no alignment could even be done. About 5 months into having my car I had to bring it in (to Dixon Credit Auto) to be worked on because my car was pouring out coolant. While they were "fixing" the issue they called and said I needed new wheel bearings and tried saying brakes as well when I just got brand new breaks when replacing the tires. When I went to pickup my car after being worked on the next day, my battery was completely drained. I had zero battery issues prior. The real kicker is, my coolant is still leaking. This place is not doing anyone any favors. These guys just want as much of your money as they can get!!

We had a great experience with Dixon Ford! We came in not so thrilled or confident about our…read moresituation in having to purchase a new car after our car had major problems we couldn't afford to fix and left feeling great and with a brand new car! They tried everything they could to try and get us approved! RJ was absolutely amazing 5! So informational about all the cars we were interested in! Treated us like we've been friends for along time! Nate the finance guy definitely 5 was also so amazing! You can really tell he cared about us and our wellbeing! I have no idea what the managers name was but he also pulled a huge string for us and made all the difference on us leaving with a car instead of without one! Overall this dealership definitely went above and beyond for us! We felt like family and loved the experience. We'll definitely be coming back and recommending to our friends and family! Thank you so much Dixon Ford!

Review of Dixon VW I…read morespoke with Dixon VW for over a month about purchasing a new vehicle. Throughout every conversation--by phone and text--we discussed only the out-the-door price, meaning tax, title, and license included. At no point was anything else ever discussed. They even requested my home address (I live out of state) specifically to calculate the correct taxes and fees. When we agreed on a price and I submitted my deposit, everything appeared correct. The paperwork Scott sent me also showed $0 in taxes, which aligned with what we had agreed upon--those costs were supposed to be included in the purchase price. After I signed the paperwork, I asked if my existing plates could be transferred. At that point, Scott informed me that I would need to pay my registration fees and that I would also owe sales tax when registering the vehicle in Iowa. This added roughly $2,500 to the cost of the vehicle. This was completely unacceptable. I had other written offers for less money that already included taxes, and I had shared one of those quotes with Dixon VW. I was willing to pay about $200 more to save a two-hour drive, but adding another $2,500 made no sense. Scott and Drillon refused to refund my $1,000 deposit and claimed this was my fault because I had signed the agreement and "didn't notice it." This is despite the fact that for over a month, not once did anyone state this deal was anything other than out-the-door pricing. This turned into a week-long back-and-forth just to get my deposit returned. When I pointed out that I would end up paying $2,700 more than another identical offer, they played dumb and asked why I would have signed the paperwork. Eventually, they did return my deposit--but only after an exhausting and unnecessary ordeal. This was by far the worst car-buying experience I've ever had. What started off promising ended with changed terms, refusal to take responsibility, and behavior that fits the exact stereotype people dread when dealing with car salesmen. Plain and simple, this dealership tried to pull one over on me and then acted innocent when called out.

The Toyota service area was attentive , check to see if my extended warranty covered items and even…read morewashed my vehicle. Chase the service manager was wonderful.

Went to look at cars, found a car with a crack in the front bumper and engine needed work. The…read moredealers interested in only doing the engine work but not repairing the bumper. They were not interested in working with us on the price. Not a very good sense of customer service at all. They gave their price which was eventually settled on, but the salesman had a hard time getting information together for the insurance. They kept asking for pictures of the policy, the insureance card, the plates, etc.. It was alot of red tape to go through just to get this car. Hopefully this car will run. Not the best experience from these people...I feel the service would have been better and the sale could have went better if there was alot more organization... :(

Great people to do business with ! Luke is really helpful in getting the right vehicle and priceread more

They always worked with me when it was buy here pay here…read more I haven't went back since they started working through banks.

Service like the old days! I confirmed the Internet pricing over the phone…read more.. Drove an hour and a half to get there... They completely honored the Internet price and did not try and add anything else..... They got within $300 of my Carvana quote for my 2023 Mazda CX 50. Good enough for me! Overall, a fantastic experience!! I got an incredible price on the Land Cruiser. But I did not haggle for it, it was listed on their website.

I am from out of state. Had to get my scheduled oil change and tires rotated . I was greeted by…read moreChase the service advisor. He was very helpful and friendly. Service was done in a timely manner. They even washed down my car. Great service