We ate here at the recommendation of a friend. Our experience was mixed, which may have been a function of the particular evening we were there, and possibly of our menu choices.
On the upside: the grilled broccoli and chicken satay were excellent. The beef coconut curry was also very good. The chicken curry could have been more flavorful, but the bigger issue is that it was whole, bone-in chicken thighs -- kind of messy to eat, especially because there were no knives in the place settings. We did not like the banana leaf fish cakes.
Service was not great the evening we were there. We had a reservation, and were seated right away, but then waited an oddly long time for menus. By the time the waiter returned to take our drink order, we made sure to order our food, too, rather than risk another long wait for his return. Our first "medium plate" -- a curry -- arrived without the rice, which made no sense. We had to flag down the waiter to get the rice, which was obviously already made and ready to bring out.
This is my chief complaint: In general, the waitstaff seemed harried and flustered, maybe because there was a group of eight young women (a bachelorette party? a friends' reunion?) whose presence dominated the room and who evidently kept the waitstaff, bartender, and kitchen busy. On the evening we were there, it was too unseasonably cool to eat outside on the terrasse, so nearly all diners were inside the restaurant. This means there was no escape from the VERY loud and obtrusive table of young women. Satu Lagi did not have loud music playing (like too many restaurants), yet the group of young women were shout-talking and shrieking in laughter as if they were at a night club. NONE of the staff, who were clearly aware of the noise issue, tried to address the nuisance. It would not have taken much for one of them -- perhaps the handsome bartender who had already charmed the young women -- to say, "Excuse me, ladies. We're glad you're enjoying yourself, but we do ask that you keep your voices down out of consideration for the other patrons." This would have made a world of difference to everyone else. Why are restaurant staff so reluctant to ask excessively loud patrons to please keep their voices down? I recommend that waitstaff throughout the city practice -- in French and English -- politely asking annoyingly noisy customers to kindly quiet down. The other customers would really appreciate it.
We may try this restaurant again, but for now I have a bad taste in my mouth from the overall experience -- which, by the way, was not inexpensive. read more