Staff was friendly dentist, office was clean, work was done that day remove the tooth from my…read morebrothers mouth. He healed with no problems

The WORST stay away ever!! I went for implant.. the Doctor was phenomenal.. but from Amanda & the…read morebilling team they are the worst! I left several messages for the Doctor - which were never returned, they ask for payment when you walk in... who does that? Overpriced & I was disappointed & dissatisfied... they overcharged ... I spent so much money ... had to go to another Doctor and pay for everything all over again. The customer service - patent experience was not good. If I could give them less than 1 star I would... I do not recommend this fraudulent misleading undercurrent practice... and for the Doctor to never return my call was the closing of the case... go somewhere else may I suggest .... Please they are a total ripoff!

Dr. Lamb is the best Dentist I have ever had. I had fillings that were 23 years old and still…read moreholding up till I went to a new dentist due to insurance changes. The office staff has always been friendly and helpful. I am 48 years old, please get back Healthy Smiles Insurance for adults so my teeth still here!!

Dr. Lamb's practice is reminiscent of the way health care used to be - simple and patient focused…read more He is friendly, professional, and provides exceptional care. It was an incredibly pleasant and refreshing experience.

Still coming to this location years later. The transition from the old dentist to the new ownership…read morehas gone well. There are now several dentists working here, I think perhaps three? They recently renovated and expanded their office. Finished work November 2024. Brand new equipment and chairs and rooms. Very bright and inviting. Team continues to do a great job and I have no complaints.

I am extremely disappointed in how this practice handled my account…read more I had not been a patient for nearly three years and had moved out of the area. I never received a bill, statement, or any communication regarding an outstanding balance. Recently, I was contacted times by a collection agency demanding payment for a significant amount. When I attempted to contact the office directly to understand the charges and resolve the matter -- including offering to promptly pay any legitimate balance -- I was unable to speak with a manager or anyone willing to review the situation. Instead, I was repeatedly redirected back to the collection agency. Sending an account to collections without prior notice and then refusing to communicate directly with a former patient reflects very poor business practices. I had previously thought highly of this office (even despite a few minor complaints), which makes this experience even more disappointing and infuriating. I strongly encourage prospective and even current patients to ensure they understand this office's billing and communication policies and adherence of, before seeking or resuming treatment here.

I was very upset that I wasted about three hours for no real quality service. I had an appointment…read moreat 9:00 a.m. and did not get seen until about one hour and a half after 9 a.m. I ever arrived 8:30 a.m. because the receptionist stated I had to complete paperwork on first visit. Nevertheless, I was not seen for about a hour and a half after 9 a.m. I know sucks, right! Yep, they put all the People of Color in the back rooms and the Whites in the first rooms and work on them first. They schedule about six people for the same appointment time. I asked several patients in the waiting room what was the deal and was told their appointment was the same as mine. They only have one Dentist at a time on the clock at the Eastern Ave location. American Board of General Dentistry should fix this place ASAP. Once I did see the dentist she damaged my gum by trying to talk to the Radiologist about how she almost burned down her place last night by falling asleep while cooking dinner because she was so tired. I knew this was a bad sign because she was working in my mouth. I had to ask her several times to take it easy on examining my mouth. She was a young chic that clearly lacked experience. I was so upset. I don't have the best health. When I do have a good day, I try to make the most out of that day. I try to be a very productive person and I so, wanted to get some dental work out the way before the holidays. I will and would not recommend this place to anyone. When, I first noticed this place it was empty and so clean. I thought to myself perfect. Not to crowded and clean; my type of business. I pulled over one day and stepped into the office and the receptionist was so nice. She took my insurance card and ID, made copies and scheduled me an appointment for about eight days later. She even called me the evening before my appointment to confirm. However, when I came the appointment day. She was like do you have a appointment who are you. I stated yes, the same professional lady you called last night. She said, Oh. I though so unprofessional, right! I should also add the Radiologist took poor x-rays that lacked full and clear visual images of the root to gum. Nevertheless, she was helpful in noticing that my extraction was cracked at the root via one x-ray. The dentist did not even have enough knowledge to notice. She had to correct the dentist because her treatment plan did not include the cracked tooth. The dentist then says to me this type of extraction takes about a hour and I have to be gone by 1 p.m. I can't help you today. As a far as the cleaning, if your willing to wait the cleaning can be done today. Just know the Hygienist has a very long line ahead of you. I said to myself really and I had any appointment for what! I will never go back there again. Lord give me strength, it hurts just to talk about such a bad experience! All I wanted was my routine bi-yearly cleaning and a simple extraction. I was told before hand this could happen and it didn't. Such a waste of my time and energy! I know sucks, right!

Even if you are un- or under-insured, I don't recommend this place. I was misdiagnosed on my visit…read moreand recommended to have an extraordinarily expensive and invasive (possibly life altering!) procedure without even a suggestion that there might be an alternative diagnosis. In addition, the staff is very nice, but not very professional. To be gossiping about other staff members in front of patients does not engender much trust.

Fells Point Dental is truly exceptional. From the moment you walk in, the entire team is warm,…read morewelcoming, and genuinely kind. For the first time in my life, I did not feel anxious about going to the dentist, which says everything about the environment they have created. The staff takes the time to explain everything clearly, checks in often, and makes sure you are comfortable every step of the way. Nothing feels rushed or intimidating, and you can tell they truly care about their patients as people, not just appointments on a schedule. If you are someone who has ever felt nervous or stressed about dental visits, Fells Point Dental is the place to go. They have completely changed how I feel about going to the dentist, and I cannot recommend them highly enough.

I went in needing a crown. The dentist examined and x-rayed the tooth, but then refused to schedule…read morethe repair until I first booked a comprehensive exam for the rest of my teeth. I reluctantly agreed, and then on that second visit a different dentist demanded I undergo extensive imaging unrelated to the crown in question. When I declined the panorex she refused to either treat me or refer me to another dentist. This was unprofessional and unethical. If you want to make your own dental choices, this is not the practice for you.

Referred me to Endo saw one time no problem but bad mouth and slandered me then when getting tooth…read morepulled true to add on unnecessary procedure not discussed and talked to Dr Truedske me no such thing and day of besides dentist adding on unnecessary procedures staff that she wouldn't be doing it a doctor never met was going to do it and staff member Nae was verbally abusive and hung up in my ear I was very disappointed I really liked Dr Tuesdays her staff unfortunately never answer phone and are unprofessional

Dr. Truesdale is always professional and friendly. She explains the process of treatment and…read moreensures that you are informed of your options.

Dr. Madani and her team are so welcoming and professional that I actually look forward to visiting…read morethe dentist's office. Dr. Madani truly practices painless dentistry. I've had work done here for 20 years and have always been pleased with the outcome. I could not recommend the place more highly.

Horrible horrible experience. The obese, tattooed secretaries complaining about customers they…read morejust got off the phone with in front of current customers. The pedantic, sing song doctor who doesn't care about how late she's running or her need to show the patient pictures of what gun disease looks like. Ignoring the fact that you tell them you only have an hour for the metered parking ( after they tell you over the phone that there's plenty of free street parking it's on a super crowded section of Charles street). Had a bunch of homeless people on the steps outside you get to step over too. Then they charge you 15 dollars for osha fees I've never paid at any clinic ever - it leads one to think the office isn't doing good as they say they are - they also said that they'd be getting me in by around 3 - it was 320 after I came by fifteen minutes early to do paperwork for my first time with them.

So I won't say anything bad about the actual work they do. But let's start at the office area, they…read moredo not verify your dental Insurance so before you set an appointment make sure you do part of their job and verify your insurance. Also they will try to hike up your dental bill so you owe them thousands of dollars because they did not want to verify my insurance. Check out some of the emails they send threatening me to pay

So to caveat on my recent Google review, this place is horrible. After all of the lackluster dental…read morecare that I experienced here where this dental practice had me nearly convinced that my tooth problem was because of "teeth grinding". I will speak my truth over and over again. After all was said and done I had a horrible dental abscess that caused the most excruciating pain that I have ever experienced in my life, and I blame this dental practice. Dr. Murphy spoke with me over the phone while I was in debilitating pain and had the nerve to suggest that he would "fit me in tomorrow for a trigger point injection". I blame this practice for being a poor representation of the dental community and whole-heartedly blame them for making me unnecessarily suffer because they have lost their way in patient care.

I had been a patient for 4 years. The dentist changed her billing which meant she was no longer in…read moremy network. I was not advised of the change prior to my teeth cleaning and was charged $125.00 more than usual. I asked if she would bill me the in network price since I wasn't made aware of the change prior to my service. I was told no. it didn't matter that I am a senior on a fixed income and can't afford the bill. All she cares about is money because she certainly didn't care that that was a hardship for me. I wish I could give 0 stars because I would.

I started at this Dentist office when my daughter was 6 now 40 years old Dr. Benjamin Shelton is…read morekind of, Gentle, patient, respectful, and his care is Par Excellent... My circumstances have changed and for the 1st time I have to find another Dentist... There's nobody out there that's as Sweet as he is That's a God given Quality... MRS. Felicia the Receptionist is humble , kind, thorough and professional... a great staple to be the Face of the company..

I went for my annual cleaning a few days back and couldn't be happier that I found this group. They…read moreweren't pushy on any of their products, the office staff was very nice and efficient, Dr.Simpson took the time to walk through my X-rays so I could see what they did. 10/10 experience.

I've been avoiding the dentist for years because I had a rough experience with my last dentist. I…read morewish I'd come to Canton Dental sooner! Everyone was so kind and explained every step of the way and kept checking in to make sure I was OK. I even got a little break between bottom and top teeth. Normally the dental experience is some dude talking at you while you power through the most uncomfortable 45 minutes of your year. Couldn't recommend Canton Dental more!