First of all, I had a hard time finding the place. There was a Halloween shop downstairs and I had…read moreto come upstairs. Found a very big footprint and a very good selection. I needed to get five Sparks basketballs. They had one on the floor and the others in the back. I think they need more people working there. There were people at the checkout, but upstairs there were really only two people, and that's not enough for a large footprint and inventory questions and things like that. Other than that, Dick's was a very good experience.

Very Disappointing Customer Service Experience…read more I had a very unpleasant experience with a member of the leadership team named Billy during a recent visit to the Dick's Sporting Goods at Del Amo. I attempted to return a pair of youth cleats that were still in new condition. They showed no signs of wear on the soles--only a small amount of dust from my child trying them on briefly on a dirt field. The cleats were black, making the dust more noticeable. I purchased them just 27 days earlier and had my original receipt. According to the return policy printed on the receipt, returns are accepted for items in new condition. Billy immediately refused both a refund and even a store credit. Because he was the acting leader, I requested to speak with the store manager. Billy seemed reluctant to involve the manager, but I insisted. Store Manager Val inspected the cleats himself. He explained that worn shoes are generally not eligible for return, but after examining the cleats and confirming they were still in new condition and within the 30-day return window, he approved a store credit. What disappointed me most wasn't the policy--it was Billy's customer service. Throughout the interaction, he had a dismissive attitude, made very little eye contact, appeared irritated whenever I asked a question, and showed no interest in resolving the situation professionally. Those are qualities I would not expect from someone in a leadership position. I appreciate Manager Val for taking the time to inspect the item and applying the return policy fairly. Unfortunately, Billy's approach made what should have been a simple return into an unnecessarily frustrating experience.

This Dick's Sporting Goods is either seriously understaffed, or the employees on the floor have…read moremastered the art of disappearing. When you actually need help, good luck finding someone. And, like just about everywhere else these days, the prices are high. If I'm going to pay premium prices, I at least expect to be able to find an employee when I need assistance. The store itself is fine, but the customer service definitely needs improvement.

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

My family member walks at least 12,000 steps or more daily. He bagan using his regular New Balance…read moreshoes until he can find a perfect pair of work boots. So therefore after my chiropractor appointment I decided to Yelp the closet big 5 near me. Low and behold it was 6 minutes away arrived 6 minutes after 10. Plenty parking as big size lot. I walked in carrying my family members pair of shoes. I asked who do I speak with and can you please call him I'd like 2 pairs of shoes like these. Lol me waving the shoes in the air. Gebi was called and what a great fella he went to the back brought me the shoes and also showed me a hiking pair of shoes picked those up as well. One of the reason I prefer to walk in once a business is open some of us just may get that assistance and quick service on top of that buy a little extra just as I did. I highly appreciate Gebi's for taking the time to answer all my questions and his awesomeness

I went in on last Minute before 9 o'clock. Arrived. There at 8:55. Just to make a purchase of a…read moreboxing bag.The employee's were very professional and cool. Give me a discount on the punching bag. Overall it's worth going to Big 5.

Nice clean ambient and good customer service will be going back for future purchase. K h h g g g gread more

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

Play It Again Sports. This place name serves it well. Play it again. This is a great opportunity…read morefor people like me who like saving money and not paying full price right there. I come here for volleyball. They have a nice selection. It looks like they have baseball and things, but they have volleyball too, go play, gym balls. It's just such a nice selection and a variety of different things as well. But yes, enjoyed it.

Play It Again Sports was wonderful shop to visit. The owner, Larry, was incredibly kind and…read moregenerous to our nonprofit, and we truly appreciated his support. The prices were very reasonable, and the customer service made the experience even better. It's always nice to support a local business that also gives back to the community. Highly recommend!

Absolute Sports is the business name of paintballgateway.com. This store is fantastic. Not only…read moredo they offer discounts on all their published prices, but the have an awesome selection. New to the sport, I was happy to purchase my first marker here (an Eclipse ETHA), and I will definitely be back for all my gear needs. I price checked them on the competition online and around town, and no one even came close. I basically bought my marker for at least $75 less than anyone else offered, and that seemed to be the norm for all their gear. Next time I'm back, I'll throw up a photo. Great place for paintball shopping.

We went there today to purchase a paintball gun for our son for Christmas, we got a great deal on 2…read moreguns (hubby "needed" to get one also). Calvin was very helpful, knowledgable of all the equipment and over all very friendly. We will definitely return to purchase some other items that we have our eye on already. :)

Pretty cool little Japanese surf shop tucked away in the Union Bank plaza on the south east corner…read moreof Western & 182nd. They offer boards, wax, shades, and lots of clothes including their own line. You'll find some cool "Gardena" imprinted designs here that you won't find anywhere else.

Their Mountain Maker pants are what my granddaughter wears and rotates between them during the…read moreschool year. They're not inexpensive, but they're well made and must be comfortable for her to request them. I needed some assistance over the phone today and had excellent service by both the Manhattan Beach store associate who answered the phone, and by the associate at their 800 number. My husband has an REI account and earns rewards with purchases. I highly recommend them.

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

New Balance shoe's on sale ! 12/30/22…read moreInglewood, Ca. 5 for PABLO ! Have not had service like this in a while and when I do I'm a gluton and I return. As easy as we walked in to shop we walked out with 3 pairs of shoes all due to Pablo. He is a great employee he asked what 2 of us were searching for in shoe's and size. He then walks out with 3 pairs of shoes for us to try. After trying them on and another set of shoes to try on in another color we quickly found our pair and rushed to cashier. This big 5 is immaculalent! The employees here are helpful in ever department They are located in Crenshaw Shopping Center with unlimited amount of parking here and shops. Short & Sweet

False advertising- Big 5 On 5/23/24, They advertised a…read moremulti-purpose wagon for $55 with a coupon. I went to the 11310 Crenshaw/Imperial store and submitted my coupon to the clerk. He, in turn, called the manager and gave him the coupon he said I would check and see if we have any in stock. I waited over 20 minutes. I looked to the rear of the store, and I saw him talking to someone for about 10 minutes. He said we don't have any. I said let me have the blue one by the door. He said that one is $99. I said since you don't have a D on the day of sale, can't we work out a deal? He said it didn't work line, that I said you didn't have the same multi-purpose wagon anyway. I wo not be coming to any Big Five anymore. You guys are false advertising. How many did you have on the first day if he didn't receive

Best indoor pickleball facility in the SouthBay. The place is hidden in the back off of 139th…read morestreet all the way back to the last building with plenty of parking. They have seven courts and offer open play. First thing that caught my attention was how fast and lack of bounce the balls were traveling down the court. The court concrete is polished smooth and using a Selkirk type of ball with a power paddle, those balls are traveling fast! Took a bunch of plays to get use to the speed and bounce of the ball. The open play isn't divided to play levels so you can be in a high level or low level game randomly, can be intimidating for newbies. This place is definitely a good pay play place to try. The owner Leslie was very nice and helpful to get me started with signing the wavier and into playing.

The best part about this facility is their staff! This family is so welcoming and nice. They are…read moreone of the reasons we come here weekly to play. The facility has many courts that are divided with plenty of space between each sectioned court. Most courts don't have this perk and are crammed close together. Also, their operating hours are so convenient and we can always get a court on a whim. The added convenience of booking courts online and paying thru Venmo is a big plus! Prices are really competitive and much cheaper than that new place in Carson! Please come check this place out! You will not want to go anywhere else! Come help support this family-owned & operated business! Leslie and her boys are so sweet and accommodating.