Miguel's customer service was AMAZING!! I walked in not knowing exactly what I needed, but knew I…read moreneeded it like yesterday. He was kind, knowledgeable, and most importantly patient as I figured out what I was asking for. Even when he determined his store didn't have it, he gave me guidance on where I could possibly find it. I was visiting and not familiar with the area and he took the time to help me find my way.

Miguel was awesome. Super helpful great customer service. Will definitely come back to this…read morelocation in the future.

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.

Went to this store for the first time looking for snow boots. Cassidy was one of the workers who…read morehelped me out and her help was outstanding. Very patient and friendly towards me and my friend, and really wanted the choice that was best for me. I highly recommend this place because their employees are very welcoming and have a good variety of gear.

Best snowboard shop in the 310. and they provide lessons on the machine! Get my wife up to speed…read morebefore we hit the mountain. Teach my groms too we're all hyped!

This is the best Turners location HANDS DOWN! The staff is friendly and helpful. I've never had an…read moreissue with anything at this location! If possible ask for Kelani or Cristian for assistance, they're awesome! Because of my experience with staff here, I will ONLY go to this location going forward, and if you're reading this, you should do the same! And all the talk about long wait times is true, however, they now have appointments online you can make ahead of time! And you can join the waitlist if you're close! No more excuses or bad reviews!

Great customer service- definitely recommend this location - can't wait until I make room for more…read morefishing gear

Doing business with you was very easy. You made this an amazing experience! Thank you for listening…read moreand helping me! SoCal is an Honorable & Trustworthy business! Fast shipping! Excellent Communication and very knowledgeable!!! I can't say enough great things about these guys! They're Awesome! Thanks again, Jeff

New to firearms, these guys were the best. Easy transactions, knowledgeable and fast…read more Would highly recommend.

I originally left a glowing 5-star review for this shop because Brian, the Asian owner, offers to…read moregive freebies in exchange for one. He bribes people for reviews. However, my last two trips have been terrible at this shop and I gotta be honest. The prices here are extremely high--30-50% more than what you'll find at Big5, Turner's, or Best Tackle for identical gear. I'm all for supporting small businesses, but not when I'm made to feel rushed, unwelcome, and overcharged. Brian, the owner, follows customers around the store as if he assumes they'll steal from him. The guy isn't friendly. He offers no help or advice. He rushes you. And the prices here are downright ridiculous. Take your business elsewhere. A great tackle shop should offer respect, trust, and fair pricing--none of which this place delivers anymore. I'll be taking my business elsewhere.

I had a wonderful experience visiting this place! Everyone was so knowledgeable and helpful. They…read morehave a great variety in stock--definitely a spot worth checking out!

I called John and asked him about a part number that was given to me by Arb, for an aluminum…read moreawning. #814101A. John said that he would call me back because he didn't have the part number I supplied to him. While I was waiting for the call back from John, I called back ARB to verify the part number that was given to me. The guy at ARB gives me a another part that was different from the first one.#814102A I was giving the wrong information the first time.. John calls me back and says that #814102A isn't the number. He says it's#814201A. I said no, I just got off the phone with ARB. John then insults me by saying that I must be Dyslexic. I'm sorry but you don't disrespect your customers who is trying to do business with your company. I have proof that the numbers that was given to me from ARB is correct.

This was such a great experience visiting and having John walk through the Snow Peak brand. He took…read morethe time to go through the IGT sets and explain the pros and cons of each accessory, frame, and table setups. I was able to let him know how I wanted to set up a backyard outing and he not only demonstrated certain scenarios, but he also gave really helpful tips and alternatives that may be helpful. In the end, I ended up getting what I had in my list, but also a few items I overlooked. What a great shopping visit!

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

This was my first time in Dick's Sporting Goods today…read more I purchased a couple of Yeti Rambler drinking tumblers which came with straw caps. After calling Yeti, I found out that I could purchase a magnetic slider cap to fit the tumblers. Rather than order from Amazon, I saw that they were sold at Dick's and placed a pickup order. I was notified probably within an hour that my pickup order was ready. I headed over and brought one of the tumblers into the store to be sure it fit. I was told that if I opened the package that it couldn't be returned. I eyeballed it and it looked like the right size. I didn't see many customers in the store, but it was huge and had a lot of merchandise. I was considering looking at weighted vests, but service wasn't very friendly, so I left shortly after.