My first time in this store after placing an online order for pickup. Store is located in Torrance…read moreon Hawthorne Blvd on South end of Del Amo Mall. This store is huge and had a lot of merchandise for different sports. There were 2 floors and we were assisted by a friendly associate who pulled our online order. After trying it on, my husband thought he'd need another size and another associate went to grab it for us. It was a better fit, so we went in line to make the even exchange. Lines moved quickly and associates were helpful.

I had a couple of hiccups with this location…read more We placed an order online to be picked up at this store. Everything went well, until all of a sudden the order got canceled. We assumed the item might've sold out, no longer in stock, or just bad inventory all around. We decided to go in the store to get what we needed. We asked the cashier what happened with our order and he had no idea. We asked if they had it in stock or if another location had it. They went to check and luckily there was one Betts Jersey left in my size. We also signed up to get $20 off purchases of $100 or more. We did all that at the store and when it came to checking out, it turns out the coupon wasn't available until after a few days or something. We ended paying full price, no problem. The manager explained to us, if we wanted, we could bring the jersey back and repurchase after we got the coupon to get that $20 back. I didn't get the coupon until a week later which was to expire in 2 days. I went back to the store with the coupon forgetting that the $20 was actually NOT a free $20 off anything. It was $20 off ANOTHER purchase for $100+. So basically, a trick to get you to buy more, which I didn't end up using. The coupon wasn't quite clear and tricky to be honest. Beware of those marketing schemes and ads you see online or in store! The only upside was that the staff were very understanding and helpful. We went back looking for another shirt but they didn't have it in stock and they were nice enough to call the El Segundo location to hold the item for us. We went to that location, picked up the item easily, and there were no issues. Just keep an eye on the sales and ads -- and know what you're really getting. Another suggestion for this store is to keep better inventory. There had a ton of the same stuff but limited in other areas.

There's so many options for everything you might need. I got everything I was looking for for a…read moreprice way better than any store around. All the staff are super nice and helpful and I would definitely recommend this store to anyone who is looking for sports equipment.

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

Jonathan was super helpful and a great employee. They have adult roller blades too. Top tier…read more Thanks bro!

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

I was standing at the checkout line in the El Segundo Dick's Sporting Goods on December 23rd, 2025,…read moredoing my last minute Christmas shopping for the males in my family, when I had a moment. The last time I was in this Dick's was December 23rd, 2024, doing the same exact thing. I feel like what I'm supposed to say here is "I need to be better about Christmas shopping ahead of time," but I'm so tired of just saying what I am supposed to say. I'm going to start saying how I feel, no matter the backlash. Truth is, every time I finish the last-minute-panic-shopping, I come out extremely proud of what I've gotten. This year again, they were almost all hits. Shoutout to Dick's Sporting Goods. They are always there for me in the Holiday crunch time. I'll see you December 23rd, 2026. IG @johnny.novo Tiktok @jnov__ Substack @johnnynovo

Safari and his staff his wife and all the guys are awesome. They are very knowledgeable in all…read morethe sports which they cater. Full selection of tennis rackets, strings, accessories bags and surprisingly very good selection of apparel. If you want to find something in tennis or pickleball they've got it. Stringing onsite with fast turnaround. I bought two Wilson RF01 Pros from them. they always have multiple of the same racket for serious players. They let me weigh the frames to make sure they matched and use my balance board so that I could customize them to my spec. Great people great service good atmosphere excellent selection. They always have things in stock that's the key. I've been coming here for more than 20 years.

Good place. Big on tennis. Love that they focus on racquet sports and surf. Support this local…read morebusiness.

He made us feel as if we were the only persons in the room! He also took his time getting to know…read morehis clients.

I rarely give out a 1 star review unless I feel like the business truly deserved it, but this…read moreexperience was completely unacceptable. 6 months ago, I ordered 2 pairs of winning gloves. The website stated the items were on backorder for 5 months. After waiting out the 5 months, I emailed winningUSA for an update, but they never replied to me. Since I paid using PayPal, I eventually contacted them to open a dispute just to ask about the status of my gloves. Finally winningUSA emailed me back. Instead of offering an apology or an update, they told me that because I open a dispute, my order was being cancelled and I was officially blacklisted from ordering from them again. I honestly couldn't believe it. I paid a thousand dollars just to get treated like a peasant. I actually like winning gear, but this behavior was completely out of pocket. I hope they change how they treat their customers in the future. If you are thinking about ordering from them, be prepared to buy your item and wait who knows how long to actually get your glove assuming they don't cancel your order first.

Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.

This is the only REI Re/Supply store in California. This is where you can get used (sometimes brand…read morenew) gear for discounted prices. It's different from their REI outlet items because these are all final sale. The inventory always changes based on what items have been returned. REI's generous 100% satisfaction guaranteed return policy-that stuff that has been used and then returned that can be restocked/sold in the normal retail store? That stuff ends up here. It's a great way to reduce waste. You can find tents, sleeping bags, hiking poles, shoes, clothes, cycling gear, pretty much anything can end up here. The discounts are priced based on the condition of the item. This is the thrift store of REI gear and it's amazing.

I've been to this Champs twice. Once to pick up a raffle ticket for the Retro Jordan Bred 4's and…read moreanother time to pick the shoes up. This Champs is very much like any other Champs that I have been to. What's different though is how they handle their shoe raffles. Like every other store that holds raffles (not just Champs), they give you a call and you need to pick up the phone or they move on to the next raffle winner and you are out of luck. Anyways, they gave me a call and I picked up. Here's the strange part. I was ready to hang up after hearing the guy tell me that I had won but he went on to say that i needed to tell him what time I was coming in to pick up the shoes because I only get an hour window to pick them up (it is my understanding that this recent raffle had the same rules for all the stores which stated that shoes could be picked up from 8am-6pm) Next he asked for my ticket number (i've probably entered 30 raffles during the year and NOT ONE has asked for this). When I told they guy I'd just bring the ticket when I came to pick up the shoes the following day, he said it was a problem. He then wanted my drivers license number, DOB, and address since I didn't have the ticket on me. WTF!!

Saw some shoes for my daughter online and it said I could pick them up at Champs at Southbay…read moreGalleria. I called to ask if they actually had them there so I could come see them. The girl said yes. I verified. You have them there right? I want to come see them and buy them. She said yes I'm looking at them. I get there and they don't have them. They say I can go to Culver City. Yeah That's why that mall won't last and the brick and mortar stores are closing. Bad service. I am forced to shop online which I should have done in the first place before wasting my gas and time.

The El Segundo location of Big 5 Sporting Goods seemed to be more of a miss than hit in this visit…read more Though I arrived with almost an hour still left before closing time, the staff seemed to maybe want to already be on their way out. Several loudspeaker announcements of, "We will be closing soon," rang out, even with 45 mins left available. Many of the racks were out of order and rather disheveled. I was also saddened to find that many items were sold out in needed sizes, with only larger sized items still available. One item that I needed was a small wrist brace, but only one was available in that size with the others available in Large. I did find that the brace was good for the value, but was still put off by the state of the store. Also, the staff was chatting around the floor a lot, leaving me waiting at the register for several moments without assistance. Hopefully next time will be better.

Big corporation and they don't have a restroom for customers, insane that they can't have a bare…read moreminimum standards

This place is absolutely amazing! The customer service is top tier - especially Kevin. He always…read moregoes above and beyond to make us feel welcome and taken care of. I bring my 10-year-old son here, and he absolutely loves it. It s become one of our favorite places to spend time together. We enjoy opening cards, talking about different pulls, and sometimes even shooting hoops. It s more than just a card shop - it s a great environment for families and kids who truly love the hobby. The cards are 100% legit, and I truly feel confident investing in them here. Everything is authentic, fairly priced, and handled professionally. I recommend this place 100%. If you re into sports or Pokémon cards, this is the spot!

Great sports card collection! A lot of variety. Prices are good too. Place is clean and the staff…read moreare friendly.