The negative reviews are accurate. As unpleasant as a doctor could be, always with one hand on the door knob, and always quick to blame hers and her staff's mistakes on others. There are so many great doctors in the South Bay and we found a replacement easily. Our only regret is that we didn't do it sooner. read more

If I could give zero stars, I would. I don't normally write reviews, but my experience with Dr. Sarwat Mahmud was so unpleasant I felt compelled to share. From the moment my wife and I walked in, she was treated more like an inconvenience than a patient. The Doctor was cold, dismissive, and condescending. We came in with legitimate concerns about my wifes health, and instead of listening, she interrupted us repeatedly, rolled her eyes, and rushed us through the appointment like we were wasting her precious time. When I asked a clarifying question, I was met with a sarcastic tone and an unprofessional attitude that made me feel embarrassed for even asking. She even told me coldly: "if you(my wife) don't change your diet immediately, you will die". When I tried to ask another question about her health, she raised her voice, interrupting my question, snapping back: "THIS IS TOO MUCH, NO MORE QUESTIONS". Like she was on a 3 minute time limit. Healthcare is supposed to be about compassion and care -- two things that were completely missing here. I left feeling worse than when I arrived, not just physically, but emotionally too. My wife and I, her husband, who was present, could not believe what we was hearing and witnessing. Needless to say, I won't be returning, and I wouldn't recommend this doctor to anyone who expects to be treated with basic respect. read more

My doctor of 35 years retired, so I had to find a new doctor and choose Dr. Mahmud. After being with Dr. Mahmud for a couple of years, she made a diagnosis that would save my life by finding cancer and referring me to a specialist, Dr. Lawrence Flechner, who operated on me to remove it. Now, six years later, by the grace of God, I am still here thanks to Dr. Mahmud. Five stars times one hundred is what I would rate her! :-) John Ballard PS I will be in TMIPA for life! Dr. Mahmud, I can't thank you enough! God bless you. read more

Saw her several times. Unacceptable attitude and expression from her Everytime. Never got better. I'm so DONE!! It's just impossible to discuss your health concerns with her as she will hold the door handle to leave the room after 5 min as if there's a time limit for her to see a patient. I shouldn't have acted so humble with this so called doctor. I even wanted to record our conversation with her during the appointment. I really should have!!! Please quit if you can't treat people how you're supposed to. read more

I've been going to Dr Mahmud for a few years. Once you get in, things are fine but it's impossible to get someone to answer the phone; and once you do, they aren't very pleasant. The worst was when I had Covid. I called the office to get advice and they said they would have the doctor call me back. She called me back 4 days later and then it was too late to take the medicine. She reprimanded me for that. I told her my symptoms appeared on Saturday and I called first thing Monday morning. She said she would follow up in a few days to see how I was feeling and I never got a call back. The next time I got Covid.l, I was referred to another doctor. I'm done. Three stars for the great PA. Edit to the response by Jill. Dr. Mahmud is a woman. read more

Doctor Sarwat Mahmud provides outstanding care. She listens very well when I describe issues that my father is having and provides the exact treatment to resolve his issues. After being her patient for almost two years now, she has reduced or eliminated half his medications. He no longer needs any meds for his diabetes and continues to stay healthy at 86 years old. She motivates and encourages him to exercise and stay fit. My father and I both enjoy our visits as she is funny and engaging! read more

Nearly two weeks after quite an invasive foot surgery (performed by an orthopedic surgeon), I developed strange bumps all over the bottom of my foot and completely covering my toes. My foot also showed signs of new swelling. I called Dr. Mahmud, sent her photos and she instantly made an appointment for me to come in asap. Upon seeing her, she diagnosed the problem, took precautionary actions to make certain it wasn't something serious, prescribed treatment and followed up making certain I was on the mend. Her knowledge, actions and genuine care & concern had my foot completely healed in less than 10 days! It is important to note that my Primary Care Physician (who practices at a different health care name) could NOT "fit me in" despite seeing the horrific photos. Had it not been treated as quickly as it was, the infection would have affected my overall health. Needless to say, I am in debt to Dr. Mahmud! read more

Dr. Mahmud is amazing. She is the most caring doctor's that I've ever visited. She always finds the cause of my symptoms and treats them accordingly. I now go to her for my annual physicals to make sure I stay healthy before anything serious develops. She always finds time to make appointments when I'm ill and her staff is incredibly pleasant. I give her the highest recommendations if you're looking for a general practitioner. read more

If you have any self-respect you would not go to this doctor. I am always ready to listen and trust what a doctor says. And I have a few blunt/strict ones (specialists) too; they are great. I've been going to Mahmud for around 3 years. But every appointment was the same. She never had any time, patience, or even the smallest bit of respect for me. Even the nurse practitioner had time for me last month (very thorough during the physical and attentive /Thanks Heather!). Anyway in every appointment with Mahmud (even the first) she was smug and would berate me. She didn't want me to work on things, she just wanted to let out her frustrations on me. Don't get me wrong. I deal with so many pushy people at work all the time. But compared to her, they are the salt of the earth. Thankfully today was the last time she would step on me. I changed my PCP in the office parking lot. LOL read more

Dr. Mahmud is caring and knowledgeable. She also listens carefully to my needs and does not push unnecessary tests or medication

I saw Dr. Mahmud for a pretty nasty burn on my leg. I was out of town, and did not want to go to an urgent care, so I was able to send a photo of the burn to Dr. Mahmud and have a Telehealth appointment with her to discuss treatment. I followed her recommendations and the burn healed nicely with minimal scarring. Thank you, Dr. Mahmud!!! read more

I was a long-term (2yrs) patient of Dr. Mahmud's until yesterday. I had an appointment scheduled May 1st, yesterday with her for some follow-up medical exams. Yesterday when I arrived, I explained to the front staff that I was feeling very under the weather with chest mucus and cough...no FEVER or other body aches. They even took my forehead temperature. To put it mildly, due to my chest congestion, I was denied seeing the doctor but she would see me only through videoconferecing. I was there as a patient who needed to see the doctor as I was feeling sick with pain in my chest and throat. She refused to see me other than through VC, but I need a real doctor to check my lungs and if possible order a chest Xray. Neither was done. They thought I had COVID. I felt very disspointed and angry that I was turned away from her office after being harrassed all week to remind me to come in to my appointment wth her. I refused to pay for a VC call when I clearly needed to be seen as her patient. It seems she only does diagnosis and referrals, not my type of non-hands-0n doctor! Needless to say, I went and drove myself sick to Urgent Care (Carson and Figueroa) where they were able to see me right away and diagnosed me with BRONCHITIS!! Kelly, the acting P.A. was very kind, empathetic, professional and her bedside manner left me feeling I was in good medical hands. She is truly a very kind P.A. and I have no doubt she will make an excelling hands-0n doctor as she is not afraid to see patients in person. I can't speak for Dr. Mahmud, other than I felt she did NOT abide by the ancient Hippocratic Oath of "Do No Harm". I felt her office staff also contribute to my ire as one of the appointment staff had the audacity to wish me a "Nice Day?!!!" Are you kidding me, feeling so sick and being turned away Dr. Mahmud, certainly did not fare for a nice day! They just don't get it! If you are sick, please go to another medical facility where you will be seen with all due respect to your physical ailments and such. I will be searching for another doctor that won't be afraid to treat me in person. Good Luck, Think Twice!!] read more

My mother has been seeing Dr. Mahmud as a primary for a little while. As my mothers English isn't the best, I usually accompany her to appointments. The first time we met Dr. Mahmud, we were both impressed. She was thorough, didn't dismiss the concerns my mother had, etc. Most doctors we have seen dismiss her concerns with a "it happens when you become older." Fast forward to now and it's obvious her office is only concerned with the dollar signs. They require my mother to go in for REFILLS like her blood pressure medication. One minute visits where my mom pays, goes in, Dr. Mahmud said "Oh you need a refill. Here you go" and leaves. Not exaggerating this at all. It was to the point that I stopped going to appointments with her because there was no point. Nothing to translate, nothing to discuss. My mother brought up this concern to her today and Dr. Mahmud said "Then go to another doctor." Yea. Ok. You bet we will. read more

I made my son an appointment with Dr. Mahmud because my doctor is no longer taking new patients. My son was scheduled for a telehealth appointment via video chat. The appointment lLITERALLY lasted less than two minutes, she Had the gall to bill $165, and his issue was not resolved. How this can in any wa, shape or form be considered healthcare? My son went to another physician instead of the specialists that this doctor wanted us to see for a simple toenail infection, and he was examined, talked to, and given a prescription all in that same visit and for a lower fee. And guess what? His infection is clearing up. 100% do not recommend this doctor. Since I have to give one star, it will be for the staff, who are great. read more

Dr. Mahmoud has been my mothers doctor throughout the past very difficult 3 years. She has been available and attentive throughout he many health challenges and hospitalizations. My entire family is grateful to have her watching over our mom and helping maintain her spirits as well as her health. Thank you! read more

Dr. Mahmud is Ahhhh-MAZING! She is kind, patient and really cares about her patients. Her and her friendly staff make my husband and I feel like family. She is vested in our wellbeing and so genuine. I could not ask for a better doctor to take care of my family! We can always get an appointment immediately when we call. We don't wait for more than 5 minutes when we go in (I can't stand it when you end up waiting for 20 minutes in the waiting room and another 30 minutes in the exam room ‍). She respects her patients' time! I highly recommend her! She is the best!! read more

I was greeted as a new patient and front desk staff was friendly and efficient. There was a minimal wait time and I felt Dr Mahmud was taking in the big picture and listening to my concerns. I was happy to have had my blood drawn on site and feel the process overall was as enjoyable as a visit to the doctor can be. Finally, I had a couple of follow up calls to request a fax be resent and to reschedule an appointment. Excellent customer service and follow through. read more

Dr.Sarwat Mahmud, If you read these review I want to let You know how Amazing you are .You are one the few doctors left that actually take you time to get to know your patients and really listen to what they are saying about what is ailing them.I can't thank you enough for your keen sense to know how to pinpoint medical problems and go above and beyond what is needed.I would highly recommend you to everyone who wants the to be in the care of the best Doctor ever... P.S please never retire..lol Sincerely Tracey P read more

Dr. Mahmud is amazing! She has been on top of my health questions and concerns since I transferred to her after my going to this same practice for 10+ years . Making sure I have been referred to specialists and following up with me to review my results. She is thorough and always listens to me not just hears me. Thank you for you diligence and your office staff your gals at the reception desk are also amazing! Thank you for your patience. read more

So...these are scary times we are in. And the most important things we can do are to be good friends and neighbors - and parents. Dr. Mahmud 100% saved our kid's life. He presented with all the symptoms of the Corona Virus, and she was patient, kind, understanding, and helped us to get him the help he needed. Pneumonia developed in under 24 hours with him, and with her firm "bedside manner" we took him to the ER - and she was on the phone with the ER doc the entire time our son was there. He was allowed to come home, recover here, and is up and around. Had we waited...I don't want to think of what would have happened. Cannot recommend a doctor more than I recommend Dr. Mahmud. She is doing what she was meant to do. read more

My father has been a patient of doctor Mahmud for a long time. Recently I noticed a decline in the way she takes care of my Dad. Always in a hurry and always in a bad mood. Today we has scheduled an appointment to get a general checkup and ask about pain my father had been experiencing on his foot. She said we didn't have an appointment to do a physical and wanted to send us away. My dad's ability to move is very limited so it is extremely difficult to take him. After we said that we were not happy with her services, she told us not to come back. read more

Dr. Sarwat Mahmud has been seeing my father for several months for chronic medical conditions including heart failure and heart valve disease. She has been beyond helpful, understanding, and careful in her approach to her work with us. She makes my father feel at ease and offers top-quality care and has guided him through this tough illness. I appreciate her competence and positive spirit when attending to her patients and could not recommend her more! read more

I have been visiting Dr Mahmud for about 4 years now.She is a very knowledgeable doctor and kind person.I would definitely recommend her.

Dr. Sarwat Mahmud is wonderful! She's listens to what you have to say & refers you to a specialist if/when needed. She isn't my assigned primary care physician, however, I always make my appointments with her. Also, I've never had to wait more than 5-10 minutes before being seen which is nice & so different from other offices I've been to! read more

Dr. Mahmud takes time to listen to you. She ask questions and then examines you. She refers to a specialist only when needed. She is very particular about and gives importance to preventive medicine. For example, she prescribed me with a set of back exercises to do daily at home, after I told her that the physical therapy helped my back pain and mild sciatica pain. She said doing those exercises regularly will keep my back pain free. Good news is I feel no pain and could walk daily a mile easily. No numbness in my feet either. She is competent and caring doctor and I highly recommend her. read more

I have had several visits to Dr. Mahmud. Each visit was a nightmare. She forcefully palpated my uterine area with no warning after grabbing my shoulders and laying me down-- I was there for a vaccine! She has the mentality, "just grab the person and work on them... no consent needed." I felt this forcefulness each visit. She seemed reluctant to address and of my medical complaints on subsequent visits and continually made specialist referrals without giving her opinion on the issues, even simple things or simple prescription requests. Avoid if possible. read more

I would not recommend this doctor. About all she is good for is a referral to a specialist. She is afraid to be honest about your condition. She feels paranoid that acknowledging your pain and suffering will impact her license. She also on my last visit after diagnosing me with Arthritis threw my legs back and caused my back pain to get worse. Also their blood pressure machine was always broken and they needed to do it manually which was suspicious. read more

I was so impressed with the care that my mother received with Dr. Mahmud, that I chose switch my care to this physician.

Have been a patient of Dr Mahmud for several years. I'm very impressed by the office management efficiency and the doctor's professionalism and care. You can see her on short notice and she readily refers you to specialists as needed. read more

I have been contacted by Dr. Mahmud's employers. They were very pleasant and respectful. I appreciate their hard work in correcting the mistakes that were made on my chart, they made sure the false information was removed. After several days of being in contact with Dr. Mahmud's employers, the attempt to bill me for a second copay had disappeared from my account. I will not be seeing Dr. Mahmud ever again and I do not recommend her to anyone. However if you have the misfortune of seeing her, and there are any mistakes, know that her employers will take great care of you and fix all the problems that may occur. Thank you Torrance Memorial! read more

Dr. Mahmud is a very competent and conscientious physician. In the case of my wife and myself is a proven literally a "lifesaver" thanks to her due diligence. The doctor is directly responsible for the early detection of cancer we have had. Thanks to early diagnostic detection ordered by the doctor we have successfully gone through surgery and radiation treatment and are now cancer free. This is only one example of how important the doctor has been in treating us since 2012. Dr. Mahmud is professional at all times. read more

I first saw Dr. Mahmud several years ago when I had to pick a doctor because my Insurance has changed. I was hesitant because I never liked women doctors (that's another story). I was very much surprised because she was professional and thorough. She makes you think that you are the only person that matters. Nothing is rushed and she has all the time in the world to answer your questions. I pray and hope she does not move to another area. She is young so I have no fear of her retiring anytime soon. She better be around till my last breath!!! read more

Dr Mahmud is my, relatively new primary physician. She has really taken the time to get to know me and my existing health concerns. She listens and is very thoughtful and thorough. Her staff is always very courteous and helpful. I have recommended Dr Mahmud to other family members and friends, whom all are in agreement. read more

Dr. Mahmud is caring, professional, and thorough. When I need a same day appointment, she is always available. She is usually running right on time so the wait is never long. The office staff is kind and helpful. I highly recommend Dr Mahmud! read more

Dr Mahmud is a very caring and excellent Doctor. I highly recommend her. I am 53 years old, so I have had many experiences with doctors in my lifetime. I feel very fortunate to have found Dr. Mahmud approximately three years ago. She is one of the best doctors I have ever seen. read more

Dr Sarwat Mahmud is my primary care physician. She is so caring and soft spoken. I really like her. She always listens and makes me feel so good. read more

I am 98 years old and have been searching for a Doctor that I feel truly cares about my problems. I have been a patient of Dr Mahmoud for about 6 months and she has been very supportive and caring. Love her FOLLOW THROUGH!! read more