PBM is our go-to stone provider in Northern California. The…read moreprices are unbeatable, the selection quality unmatched, yet it's the customer service that stands out. We live near Walnut Creek and consistently make the trek to their yard because they're simply the best. Kevin is always willing to text, email or chat on the phone to discuss various options and estimates. We used them for our custom fireplace hearth (photo attached) after calling around the entire Bay Area trying to find a beautiful single slab. Now they're helping me realize my grandiose vision of an outdoor stone staircase for my home in Truckee. I'd highly recommend them to anyone!

A great selection of hardscape building materials…read more You must know what you are looking for.. not the best at offering customer service. They don't even venture away from behind the Desk. Ordered our stone , received a call when it was available. Picked it up. An easy transaction.

I've Never Written a Review Before, But This Experience Deserves One…read more I usually let things slide, but our experience at this store was upsetting enough that I felt the need to speak up. If I could leave 0 stars I would. From the moment we walked in, we felt completely unwelcome. The man we approached for help not only made us feel uncomfortable and out of place, but also acted as if we were a joke. As we tried to explain what we were looking for, he chuckled to himself and laughed -- not with us, but clearly at us -- which was incredibly disrespectful and unprofessional. While he did end up helping us, he did so with an obvious attitude and made it clear that he didn't want to assist us. I'm not sure what was going on with him personally, but regardless, there is no excuse for treating customers that way. What made the experience even more baffling was hearing him question other customers about why they were even shopping at this location, suggesting they go to stores closer to where they lived. I was genuinely confused -- aren't employees supposed to encourage sales and provide helpful suggestions, not make customers feel like they're in the wrong place or redirect business elsewhere? Everyone deserves to be treated with the same level of respect and kindness - regardless of race, gender, or age -- and that was clearly not demonstrated during our visit. No one should leave a store feeling mocked, disrespected, or like their presence is unwanted. I truly hope this feedback is taken seriously, because experiences like this are exactly why people choose not to return. The employee that "helped" us was TRINO and that's T-R-I-N-O. 7/17 Thursday

Great service and low prices. Went there for some bolts and nuts that couldn't find any where and…read morethey had the sizes I want.

This company/gentleman. Calls back, professional, neat, meticulous, nice, did I mention he…read moreleaves things neat?, fair. Work is clean, thorough. Pro. !

To whom it may concern, I had some counter tops replaced by this company and they just couldn't get…read morethe seams to line up correctly, in addition they couldn't hold a straight and square line from one end to the other on the counter top. Lastly, they didn't seam to care about my property either, I ended up with lots of nicks and dents in both my cabinets and walls once they were done and when I brought this up they got very mad and intimidate me saying the they were there before they even started the job. So I paid a higher price for what I was told was superior quality compared to other contractors but ended up with a 2nd rate job, with 3rd rate finish. I would never recommend this contractor to anyone I know, I'm not sure how they stay in business, but I guess once they have your money there gone right.... Hopefully this review will save someone else for the same problems I experienced with this contractor

My name is BRIAN. I've been getting my stone and cabinets and shower walls from here for years…read morebring them the measurements. They will design your kitchen for you on paper 3-D printed in a matter of 10 minutes. They make it so easy and the three ladies that work there in the front are the nicest people you would ever meet. I've been to the ones in Hayward in San Leandro takes forever to get loaded up. It's like the guys are mad because they have to load your truck here I back up hand of my paper five or 10 minutes loaded up and on my way to the job site.

Everything!! We love our kitchen. The office staff was awesome to work with. The crew Min & Kun…read morewere awesome! Excellent workmanship. Great communication with what was being done & kept the area clean & cleaned everything after they were done!! Will definitely be using them again!!

A town home in Hayward that my wife owns had a broken window on the 3rd floor on the side of the…read moreproperty. It's much too high for a mere ladder. I did some internet research and found Bay Area High Reach. I'm certainly glad I did. They made perfect measurements and today the assembly started and I observed from start to finish. I could tell the two crew members knew their job. I'm very satisfied with the service and I definitely recommend this company .

We have used Bay Area High Reach for over 25 years. Pricing is competitive and attention to safety…read moreis superb. The team is very responsive to all and any requests before, during, and after the project. I highly recommend them for any scaffolding needs.

They created a cart with wheels that I can put my large dog crate on. Made the prototype and it's…read moreperfect

Awesome metal supply store. Discovered Pleasanton Steel & Supply in search for 16 gauge sheet metal…read morefor a home project. You can't find this thickness at Home Depot. Really glad I found this shop. Had a wonderful experience. All the different metals and gauges were explained and shown to me. I paid and received a sheet of 16 gauge cold rolled steel that was cut to my needed dimensions. I was in and out in about 10 mins. Would absolutely go again for any metal needs.

Rebecca at Arizona tile was such a sweetheart. We redid our kitchen and needed some countertops and…read morebacksplash... Our designer met us at Arizona Tile one Saturday and Rebecca didn't hesitate to help us, even though we didn't have an appointment. She knew what they had in stock. Was very friendly and patient as we looked at everything and made a point to ensure we were happy with what we had. While I don't have a lot of experience with other tile locations, we were impressed with their selection and customer service was great.

I visited Arizona Tile at their Livermore, CA location because my husband and I were in the process…read moreof building our home in Utah and this is the closest location to where we currently live. At the start, I felt completely overwhelmed by all the design decisions. That quickly changed when I met Diane. Diane took the time to clearly explain the entire process and guided me through every step. With her help, I was able to thoughtfully design five bathrooms, as well as our kitchen and laundry room. She helped me customize and curate spaces that truly reflect the home of my dreams. I honestly could not have done it without her. What sets Diane apart is her deep understanding of both the fundamentals of design and the psychological side of creating beautiful, functional spaces. She has an incredible eye for detail, exceptional taste, and a natural ability to translate ideas into cohesive designs. She is also extremely organized, which made what could have been a stressful process feel smooth and manageable. Because of Diane's expertise and guidance, I ended up selecting Arizona Tile products throughout our entire home, including tile, quartz, and quartzite. Her recommendations were thoughtful, practical, and perfectly aligned with the aesthetic we wanted to achieve. Diane was truly instrumental in this process. She is knowledgeable, patient, creative, and genuinely invested in helping her clients create something special. If you have the opportunity to work with her, you will be in the best possible hands. She made an overwhelming experience enjoyable and helped bring our vision for our home to life.

They knocked it out of the park again! Andrea, Tom, Terra, and Jose are an awesome team and…read morecouldn't be more pleased how this kitchen turned out.

Customer service is outstanding. Tom (the owner) went over and above helping us to match some…read moreflooring. This lasted several weeks. Cannot say enough about his care and desire to find a solution.

These guys seem to be ok. I showed up there one day not knowing 1 thing about tools and I…read moreexplained that I borrowed a jack hammer from a family member and it broke and I pleaded to help me fix it so I didn't have hear his mouth. They looked at it the jack hammer and right off the back they said it was FAKE couldn't help me. I pleaded again to help me so I would have to hear my brothers mouth, but they said there's no parts for this product cause it's a fake makita. Then they sent me out the door with no heart at all. After a lil investigation I did myself, yes the makita jack hammer was fake. I looked at what was broken and I went to ace harder and spent $5 and they helped me fix the tool back to working condition. Moral of the story this company does not care if you have a problem with a tool or will help you fix it if you don't buy the tool from them. I give them a ZERO FOR MANHOOD AND COMPASSION. GO SOMEWHERE ELSE. ALSO iF YOU WORK AT TOOL TECH OR OWN IT AND HAVE A PROBLEM WITH MY REVIEW I INVITE YOU TO ASK ME IN PERSON. YOU GUYS KNOW WHO I AM. IM ALWAYS AT REBEL ON SUNDAYS. TRY IT!

When your in a pinch for that special tool or accessories tool tech always comes in the clutch!…read moreGreat place to go for any tool and also tool repairs!!