This review is a few months overdue, but I wanted to make sure I shared my experience…read more We purchased our pavers from Peninsula Building Materials for my project and I had a very positive experience working with Kevin Castner and the entire PBM team throughout the entire process. I originally had my pool deck installed back in 2009 and I wanted to match for my current project. Kevin helped coordinate a special-order request by working with the manufacturer's representative to especial order the exact product. After about two months, the pavers arrived and were delivered. However, I noticed right away that the quality was not the same as my original pavers. Since it was a large order, I was very stressed and immediately contacted Kevin to see what could be done. Kevin quickly arranged for a sales representative to come to my home and inspect the pavers. After reviewing them, the representative explained that the manufacturing materials had changed compared to the original product. As an end user, I would not have known this difference or how it might affect the final result. Unfortunately, the return request was initially denied. Kevin didn't stop there--he escalated the issue to higher management on my behalf. Within just a few days, the return was approved. He then helped me quickly reorder a different paver option so my contractors could continue the project without delay. Throughout the entire process, Kevin was extremely responsive, patient, and supportive. In addition, when I visited their showroom, I purchased some natural stone pieces on clearance for my patio steps. After the installation was partially done, I realized the color did not match my patio as expected, and Kevin kindly accepted the return without any hassle. Overall, Kevin was incredibly kind and helpful, and the rest of the Peninsula Building Materials team was also very professional and supportive. Their pricing was also unbeatable for the quality and service provided. I highly recommend them for excellent customer service and their willingness to go the extra mile. Thank you so much, Kevin!

A great selection of hardscape building materials…read more You must know what you are looking for.. not the best at offering customer service. They don't even venture away from behind the Desk. Ordered our stone , received a call when it was available. Picked it up. An easy transaction.

I've Never Written a Review Before, But This Experience Deserves One…read more I usually let things slide, but our experience at this store was upsetting enough that I felt the need to speak up. If I could leave 0 stars I would. From the moment we walked in, we felt completely unwelcome. The man we approached for help not only made us feel uncomfortable and out of place, but also acted as if we were a joke. As we tried to explain what we were looking for, he chuckled to himself and laughed -- not with us, but clearly at us -- which was incredibly disrespectful and unprofessional. While he did end up helping us, he did so with an obvious attitude and made it clear that he didn't want to assist us. I'm not sure what was going on with him personally, but regardless, there is no excuse for treating customers that way. What made the experience even more baffling was hearing him question other customers about why they were even shopping at this location, suggesting they go to stores closer to where they lived. I was genuinely confused -- aren't employees supposed to encourage sales and provide helpful suggestions, not make customers feel like they're in the wrong place or redirect business elsewhere? Everyone deserves to be treated with the same level of respect and kindness - regardless of race, gender, or age -- and that was clearly not demonstrated during our visit. No one should leave a store feeling mocked, disrespected, or like their presence is unwanted. I truly hope this feedback is taken seriously, because experiences like this are exactly why people choose not to return. The employee that "helped" us was TRINO and that's T-R-I-N-O. 7/17 Thursday

Great service and low prices. Went there for some bolts and nuts that couldn't find any where and…read morethey had the sizes I want.

We love the cabinets and countertops we bought from here! Absolutely gorgeous! Very easy to work…read morewith and great value!

Actually, you were misinformed. I went in the showroom. No one asked me if I needed help. I went to…read morethe counter to show the blueprint of what I needed, that's when they started their conversation in Chinese or whatever language and started laughing. I called when I got to my car to ask for a manager because I was not happy!

I have been working as a superintendent for a very high end residential home builder here in the…read moreBay Area for over ten years. Our projects are very complex and require some intricate out of the box thinking which makes our scaffolding needs also very complex. The team at Bay Area High Reach has always and consistently met those needs. They are professionals in every way and never failed to help us reach our goal. I would highly recommend them to anyone needing scaffolding for exterior and interior operations. Good job BAHR!! BW

A town home in Hayward that my wife owns had a broken window on the 3rd floor on the side of the…read moreproperty. It's much too high for a mere ladder. I did some internet research and found Bay Area High Reach. I'm certainly glad I did. They made perfect measurements and today the assembly started and I observed from start to finish. I could tell the two crew members knew their job. I'm very satisfied with the service and I definitely recommend this company .

They created a cart with wheels that I can put my large dog crate on. Made the prototype and it's…read moreperfect

Awesome metal supply store. Discovered Pleasanton Steel & Supply in search for 16 gauge sheet metal…read morefor a home project. You can't find this thickness at Home Depot. Really glad I found this shop. Had a wonderful experience. All the different metals and gauges were explained and shown to me. I paid and received a sheet of 16 gauge cold rolled steel that was cut to my needed dimensions. I was in and out in about 10 mins. Would absolutely go again for any metal needs.

Rebecca at Arizona tile was such a sweetheart. We redid our kitchen and needed some countertops and…read morebacksplash... Our designer met us at Arizona Tile one Saturday and Rebecca didn't hesitate to help us, even though we didn't have an appointment. She knew what they had in stock. Was very friendly and patient as we looked at everything and made a point to ensure we were happy with what we had. While I don't have a lot of experience with other tile locations, we were impressed with their selection and customer service was great.

This place is incredible. Sam took the time to explain all of my options and showed me where to…read morelook for the different slabs I was looking for. Sam educated me on the different Stone available and where they come from. This store is definitely a MUST if you are looking for Stone, Tile, Quartz,Marble, Quartzite, Granite or Porcelain.

We can't say enough good things about Tom and Tara and our choice to use Kraftician Design Surfaces…read morein Livermore, as our one-stop-shop for design services, flooring, countertops and backsplash. They are absolutely amazing to work with! As we didn't know where to start, both Tom and Tara worked tirelessly to help us build our vision. We purchased beautiful wide plank quality hardwood floors, quartzite counters and Spanish tile backsplash. Their attention to detail is unmatched. They sourced extra long slabs so our back bar didn't have a seam and Tara's eye for design suggested a beautiful black granite slab for our fireplace hearth that we absolutely love. Tom and Jose (fabricator) mapped our countertops perfectly so our favorite parts were highlighted, and the install was flawless. If anyone is in the market for a home redesign or face lift, we cannot recommend Kraftician Design Surfaces enough. The quality and personal touch you get from using a local small business is priceless. We look forward to working with them in the future.

They knocked it out of the park again! Andrea, Tom, Terra, and Jose are an awesome team and…read morecouldn't be more pleased how this kitchen turned out.

Came in here in a bind on a tight time limit…read more These guys got me what I needed and went beyond in my particular case by letting me do something that made it easier for me. Good guys that work here. Solid.

These guys seem to be ok. I showed up there one day not knowing 1 thing about tools and I…read moreexplained that I borrowed a jack hammer from a family member and it broke and I pleaded to help me fix it so I didn't have hear his mouth. They looked at it the jack hammer and right off the back they said it was FAKE couldn't help me. I pleaded again to help me so I would have to hear my brothers mouth, but they said there's no parts for this product cause it's a fake makita. Then they sent me out the door with no heart at all. After a lil investigation I did myself, yes the makita jack hammer was fake. I looked at what was broken and I went to ace harder and spent $5 and they helped me fix the tool back to working condition. Moral of the story this company does not care if you have a problem with a tool or will help you fix it if you don't buy the tool from them. I give them a ZERO FOR MANHOOD AND COMPASSION. GO SOMEWHERE ELSE. ALSO iF YOU WORK AT TOOL TECH OR OWN IT AND HAVE A PROBLEM WITH MY REVIEW I INVITE YOU TO ASK ME IN PERSON. YOU GUYS KNOW WHO I AM. IM ALWAYS AT REBEL ON SUNDAYS. TRY IT!

I rented a concrete trailer and my experience was amazing. The women in the office made my day and…read morewere so nice.

We were so pleased with the great service and timely delivery of base rock to our ranch. A local…read moreLivermore, rock supply would not deliver to us because of the road. TriValley concrete will be my go to for all my gravel and rock needs. And Grace was so kind and professional. If you need rock gravel or any construction material, you have to check them out.