Affordable and delicious! I love that they cook the meat right in front of you. I always get the #1 chicken teriyaki that comes with steamed rice and mixed vegetables. Just $12.02 (including tax) and they really heap it on! Both meat and veggies are cooked on the teppanyaki, all made to order. Perfectly savory with a tiny bit sweet. My toddler loves it, and we are able to share one order and both be full after eating. Edit: I think the price may have gone up a bit recently. Still good value though. read more

Sarku has great food and my mom loves the food! But, the cooks are racists and I would highly advise not coming to the Balley Fair location!! It was my mothet's birthday and she was hungry for their teriyaki chicken! Unfortunately, I always have THE ABSOLUTE WORST EXPERIENCE with their line cooks!! So, I come up to the counter tell them mom sent me because she loves their chicken, and even left a tip; they were making a fresh batch of chicken! But, still, the cook tries to push the old sht on me. The Asian manager saw it and the cook quickly gave me new. He portioned off a serving from the new!! But, each time he did, he put some back in the other pile, as if he thought the customer couldn't see him do it?!!! read more

Since the remodeling, I have noticed approximately a 30% reduction in portion sizes alongside an increase in prices. Previously, a single order with extra meat was enough for my two young children to share. Now, it is no longer sufficient. This is the fourth time I have experienced smaller portions and higher prices, and I wanted to bring it to your attention. Due to these ongoing issues, I will not be returning. read more

So I've been coming here for years never had an issue, but today for some reason their steak portioning has gone down drastically it's literally half of what I used to get. I don't live over here anymore so imagine my surprise when I see the big difference and when I mentioned it to the employees, hey can I get a bit more steak or something? Their answer was that's what you get and when I go over to the lady in the front and I asked her what's your portion size for the steak she goes oh they'll show you. I've been coming here for years and all of a sudden the portion very different literally ruined my appetite. I honestly won't be coming back. read more

Sarku Japan - Japanese Near Me - San Jose, California

Decent cafeteria-quality takeout inside Oakridge Mall's food court. The Teriyaki chicken didn't have enough teriyaki flavor, and the plain veggies were too finely chopped. However, it was entertaining to watch a bunch of chefs cook several orders of chicken teriyaki plates in front of us. I wish they would marinate the chicken ahead of time and add some soy sauce/seasoning to the vegetables. Casual ambience. The service was quick and easy with a 5-minute wait. There are many seats available in the food court since the mall is half empty. read more

Sarku Japan - CHICKEN TERIYAKI - Japanese Near Me - San Jose, California

See all

This is one of my favorites places. Food fresh and good. Every time I visit, this is my first stop I always get half white rice and noodles with vegetables chicken and beef. Customer service always kind. Love it read more

Sarku Japan - Japanese Near Me - San Jose, California

No way I been coming here since the 2000s I wanted the 50 cent refill on drinks and they said no and you have to buy 2.49 cup again I'm like wtf when did they change this. This is a a dam shame you guys will lose business like this that simple refills brings back customers what a dam shame!!!! read more

Worst Sushi experience of my life. Shame on me for going with a cheap sushi option, but damn even Grocery store sushi is better than this place. The sushi rice on the roll was spongy. It was grossing me out and I could not finish my meal. I think Sarku is good for fast food Bento Box options, but don't go here for the sushi. Again, it's on me going with cheaper sushi, but I hope they read this review and up the quality of their rolls. Sushi rice is not supposed to taste spongy! read more

See all

Cheap reliable food. Really what's more to say. You will always come here for the most bang for your buck. read more

Sarku Japan - Menu updated 10/29/2024 - Japanese Near Me - San Jose, California

This is probably the best mall food court restaurant you will find in Oakridge Mall. The chicken and shrimp are always cooked perfectly. There are hits and misses with the veggies. Most of the time they are warm and basically raw. Today they were just cold and undercooked. I want to emphasize I have been here many times and this is the first time the vegetables have been so undercooked that they taste like you need a veggie dip to put on them. You really need to pay attention when your food is on the staging area. Sometimes they place scoops of food and you have no idea if you should take your plate. It's just a little inconsistent sometimes. It would help if they communicated a little more during the order or when they are done. Overall for mall food it's not bad. It's probably the healthiest option out there aside from just getting salad. read more

See all

IMO, Sarku Japan is one of the best mall food court options for price, value, taste, and quality of food. For $13, I got a big o beef bento box, added chicken, some gyozas, and California rolls. It was enough to feed my daughter and me easily. I love watching them cook everything fresh on the griddle. They are super fast, and the food is fresh and super tasty. The crust that forms on the chicken is supper flavorful and delicious. read more

Sarku Japan - Beef Bento Box. Added chicken. Love the value. - Japanese Near Me - San Jose, California

came in maybe 10-15 min before closing and was waiting for this couple to finish theyre order which took almost 10 min and then once i get up there they say theyre closing and then they say oh wait no we just don't have chicken anymore, like what how do you not have anymore chicken right as your closing? which wasn't my fault, i see two more orders with chicken in them EXTRA in them both, shits ridiculous like its crazy that they say they don't have anymore chicken when they clearly did, maybe if i was wearing something promiscuous then maybe they wouldve gave me chicken?! tf like all sarku japans are like this if u don't look good or aren't a girl majority they gonna treat you like your nothing and lie. crazy read more

This place for mall food is probably the best option and the prices are decent. I pay extra for double chicken otherwise you don't get much chicken compared to the amount of rice and steamed veggies they give you. I also get it with extra teriyaki sauce and a side of siracha sauce. They are always friendly and the chicken was cooked really well. Overall solid 4.5 stars read more

This review is about the portion of the chicken I received on my order today. Not so happy with the amount I got for my dinner. However, the taste is always consistent. Hopefully next time I will get some more chicken and not all white rice. read more

Food, service excellent, generous portions, you won't be disappointed. The food is freshly made to order.

Pre-covid review: My cousin and I came here on a weekend and it was busy-busy! I'm unsure why this location doesn't have much of a high rating because my personal experience went really well! My stomach usually isn't happy if I had bad sushi but after eating here, I didn't have stomach pain at all and the fish tasted really fresh. Tekka maki: 5/5, Simple but still my favorite (I forgot which rolls my cousin ordered though + the bento box) Service 5/5, Food took awhile before coming to our table but I understand since it was busy. read more

Sarku Japan - tekka maki, bento box, shrimp tempura with salmon (forgot the name) - Japanese Near Me - San Jose, California

I love sarku japan food. Located in oakridge mall on san jose. I love there chicken its cooked very fresh and very good. I also have tried the sushi rolls and my very favorite is the caliper roll . Usally there is a long line but today i got lucky and got my food within 3 minutes. Stop by and try SARKU JAPAN read more

See all

I know...it's fast food, but in a pinch, dinner from Sarku can make the whole family happy! Our go-to is the chicken teriyaki with extra chicken. It comes with white rice unless you opt for noodles or veg only. They are somewhat flexible in that sense. Love the side of steamed veggies as they complement the chicken and rice. The best bite is a mix of all 3! It's part of the mall so can get busy at times but the location is at the food court, so it's easy to find a spot to sit down and have a meal. Appreciate the ease of ordering and quick food service. Casual and decent value. read more

Quick and dirty Asian food. Definitely not restaurant quality but satisfies my hankering for some fried rice in a pinch. Food comes out within minutes and line is usually pretty short. Pretty inexpensive for mall food! I would stick to the teriyaki plates and steer clear of the sushi offerings. read more

Yesterday I went to sparky Japan and I had a very unpleasant experience. The employee serving the food asked only me for my receipt, while calling a girl behind me without asking her for one. He also severed her a full portion of meat while I received very little. The treatment felt unfair and discriminatory. I hope the restaurant pays more attention to treating all customers with respect and equality. He tray me like a homeless. Ayer fui a Sarku Japan y tuve una experiencia muy desagradable. La persona que estaba siendo la comida me pidió el recibo a otras personas delante de mí y detrás de mí no le pidió nada lo se porque yo estaba formada en la fila para recibir mi comida, cuando me tocó me en ves de darme la comida llamó a una joven que estaba detrás de mí y le dio la comida a ella sirviendo una porción de comida exagerada mientras mi plato estaba muy pobre de carne me sentí como si yo fuera una persona sin hogar muy decepcionada por el mal trato que recibí de ese trabajado, espero que pongan más atención con los clientes , porque yo no vuelvo más siempre me a gustado su comida pero está ves fue muy desagradable read more

*Dined in the mall* I forgot how good this place is! This rating is based on the value of the amount of food and taste for that value. This is not a 5 star dining experience but my gosh! They load you up so much I had food for 3 lunches. I love the chicken teriyaki. The sauce is a standard teriyaki so a tad sweet but not overly. The chicken is cooked perfect and I love how some of the pieces are a bit crispy. The gyoza is good, stir fried. For mall food, this is bussin'! read more

Sarku Japan - Shrimp tempura roll - Japanese Near Me - San Jose, California

See all

Look at the pictures I posted and tell me that that is not the most beautiful looking dish you have ever seen. Teriyaki chicken and chow mein noodles covered in teriyaki sauce, enough to give you a heart attack and make your taste buds explode at the same time. But worth it! Sarku Japan at Oakridge and a Valleyfair is a tradition to get after a long, exhausting day of shopping at the mall. For about $10 and at most 15 minutes of waiting in line you can get the most mouthwatering, biggest sized portion, and tastiest item in the whole food court. I percent recommend subbing whatever vegetables or rice you're planning to get to be "healthy" with the noodles. Because these noodles are thick and covered in teriyaki sauce, make sure you ask for extra. read more

Sarku Japan - Japanese Near Me - San Jose, California

See all

We love Sarku! Whenever we come to the mall, this is typically the only place in the food court we get food from. This place does tend to get busy, but the food always comes out fast. With COVID, they are doing a good job with safety measures. The staff are wearing gloves and masks and there is hand sanitizer by the register. My fiancé and I both got the teriyaki chicken and they were very tasty! There's is always a good amount of both rice, veggies, and meat. It's extra tasty with some sriracha! We got our order to go since we didn't want to eat at the mall. They gave us utensils, napkins, and sriracha packets in our bag. I know we will be back soon! read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - San Jose, California

This is my go to food at the mall I love the teriyaki chicken with noodles and don't forget to ask for the sauce!! The team could use some better communication with respect to orders to ensure they are preparing the food the way requested, for example I ordered teriyaki chicken so upon my food being completed I shouldn't have to ask for the teriyaki sauce, you would think! Either way ASK for the sauce to ensure some flavor on your mall meal. read more

Sarku Japan - Teriyaki chicken with noodles - Japanese Near Me - San Jose, California

See all

They be giving free samples. The food is ok and a good place to eat at a mall food court. read more

Sarku Japan - Japanese Near Me - San Jose, California

For mall food court food, this place is stellar! I've only had the chicken teriyaki, but with rice, veggies, and tons of fresh grilled chicken, this place is great! You can get extra protein for just a couple dollars more! Feels healthier than the other food court options for sure. read more

Sarku Japan - Double chicken plate - Japanese Near Me - San Jose, California

Growing up this was my favorite place to eat at the mall food court. After years of of being away, I'm hoping the food to be the same but so many things have changed. The quantity of food they used to serve before would fill two people now it's barely enough for one (w/ extra charge of chicken). The quality has slacked off because the taste isn't the same. It seemed like my food was slapped on the tray ready to pick up. I was very disappointed and sad :( read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - San Jose, California

Sarku had the longest line among all the others. There are not a lot of good options and this is probably the best of the worst except for Cheesecake Factory. The teriyaki chicken with veggies and rice was decent. That's all. read more

Sarku Japan - Japanese Near Me - San Jose, California

See all

Got my order from door dash. Very well packaged. Even had rubber bands holding the box closed. Best price I've seen for a bento box. Only $12!! Got chicken. Added a shrimp tempura for only $1.69. Comes with chicken, rice, 3 gozya and salad. I tried the salad and didn't have the miso dressing I was looking forward to. Overall it was great and huge for the p read more

Sarku Japan - Chicken bento box with steamed rice. - Japanese Near Me - San Jose, California

They did the one thing that I never imagined they would do: they changed their extremely popular noodles. Now they are thin, mushy and break apart before you can pick them up. They skimped on the teriyaki sauce as well. There is no longer a reason to eat here. This went from my favorite place to get teriyaki noodles to a place I won't come back to. The broccoli is raw on top of every other fail. read more

I've been getting the double chicken teriyaki for the last ten years, and it's always tasted good. The chicken teriyaki is still on the grill less than ten seconds before it gets into your plate. Alongside the veggies, it makes a wonderful meal. The service is also VERY fast. I would say it is faster than places in the mall where you have to take your order and wait because Sarku has an assembly line type of system. The value, however, has been falling in the past 3 years. Double meat chicken used to fill the container all the way, but now it looks like a couple scoops. That said, in comparison to everything else, Sarku still does have pretty decent size/price, but it hurts to see it decreasing every day. read more

I only give it a 3 star because they will charge you full price without the rice. That's a ripoff!! Other than that food is very fresh and you can get healthy options. I'm one other thing I wish they would do is season the veggies. They are way too bland! read more

Sarku Japan - Shrimp with veggies - Japanese Near Me - San Jose, California

Whenever I go to the mall, there is no better choice than Sarku. While it is true that they used to serve more and charge less (even pre-COVID the cost efficieny was declining a little bit), I think that it's obvious that the food is hella value. I have been going to Oakridge for over 15 years and I'm pretty sure Sarku has outlived every other food vendor except for maybe Jamba Juice. The chicken teriyaki blows everything else out of the water and it's impossible for me to justify eating anywhere else during a mall trip. Even though I am likely Sarku's #1 fanboy, it is not the perfect place for growing boys. Once my metabolism slows down in a few years maybe one plate will fill me up and I can return to give them 5 stars. read more

Food is great, nice portions, and prepared quickly. Their bento box was a great value with nice variety.

This is our fav fast food joint. We have been here twice in the last week! Hubby and I love getting our macros here read more

Sarku Japan - Devoured in under five minutes! A new record!!! So good! We love double chicken - Japanese Near Me - San Jose, California

Meh! I just tried this place out of curiosity when I saw long line. Ordered the shrimp teriyaki with noodle. Don't understand why would you charge .50 extra for the noodle? Everything tasted pretty much bland so had to add loads of sriracha. Can't expect much from a mall's food court. Why not add some more flavors and make it more tasty? read more

Sarku Japan - Shrimp Teriyaki - Japanese Near Me - San Jose, California

Ordered shrimp teriyaki with soba noodles (extra charge) instead of rice. Shrimp wasn't nearly cooked enough, soba was flavorless. Had to add soy sauce. My sister had the chicken teriyaki with white rice and she did like it, which is why I'm giving them 3 stars, otherwise, I wouldn't have. read more

I ordered shrimp tempura, california roll and shrimp tempura roll. First thing that was a problem, tried to call to talk to someone about my frustrations and was hung up on 3 times. upon opening the bag, the $5.00 off coupon was ripped in half. so that wasn't really a true offer. Great placement to act like an offer is being given, but not really. The shrimp tempura came with no tempura sauce. A prepackaged sweet sauce was provided. Sorry I want actual tempura sauce not some other crap. And my last frustration came with the shrimp tempura roll. Featured on the photo it was plain. upon arrival it was sauced up (again) with something sweet. What a let down. so disappointed. read more

I came to the mall for the first time to shop for Vegas. It was conveniently on the first floor by the movie theater. I enjoyed coming here because the line was it too long and I like how they make fresh food. The portion size that they give you is also good as well. One thing that is new for me here is that they serve sushi as well which is nice to have as an option. They give you a good amount of steamed rice and vegetables with your entrée. I like how it doesn't kill your bank for some fresh food. It was nice to have a sample before I did try it as there was a lady handing out samples. It wasn't the most amazing food as I've had but it is worth the money and the convenience when you're shopping at a mall. You can't really mess up chicken teriyaki. Definitely worth a try if you're trying to save money and want fresh food as well that hasn't been sitting out for too long. read more

Sarku Japan - Japanese Near Me - San Jose, California

I typically have an overall great experience with Sarku. However, at this location, they never seem to know what they're doing, and they always see more worried about not running out of chicken etc. I ordered a rice plate, with extra chicken. The "cook" looks at what he has left and my extra chicken ended up being crumbs because he was almost out of chicken. When I say crumbs he sort scraped the grill and maybe touched the chicken pile. I get it, there are a ton of plates up there to fill, but when someone pays for something you give them what they payed for. This has happened a few times now at this location. Teriyaki madness is across the street and is probably more bang for your buck. read more