Horrible attitudes from the manager and employee, I wouldn't eat here witnessed employee tossing food around because she got mad definitely mishandling your food , be careful!!! read more

Terrible place to eat. My son ate a hamburger and the meat was raw; it made him sick. The service was awful; the staff were just talking amongst themselves. I wouldn't come back here. The manager should be paying attention to his employees. read more

$7 for fries and this is what they give? Other locations normally have the cup filled and an extra big scoop in the bag. Burger was also mediocre and pink in the middle. Not going to come to this location again. read more

Five Guys - Half empty cup of fries and barely any extra as they are known to do. Not worth $7 at all. Go to McDonald's. - Burgers Near Me - San Jose, California

12-01-2023 1700 hrs. Ordered a hamburger (with everything) and a cheeseburger with a large order of fries. The food was very good as always. Seemed to me the large cup size for the fries are smaller than what I remembered. The dining area was not as clean as I remember also. The dining area needed to be swept and tables wiped down. The staff are friendly, but the card reader machine was not working. The employee was able to run my card through the register. read more

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They have the worst customer service. They did not give me my correct order twice. I don't know what is wrong with them.

The food was great. It is one of the few places we can get whole 30 compliant burgers. Beware, the ketchup has a small amount, less than 1%, sugar. read more

Finally went after all these years and hearing rave reviews. [[HIGHLIGHT]]Sunday night, not crowded.[[ENDHIGHLIGHT]] $45 later (2 burgers , fries. 1 shake) the meat was so overcooked and tasteless even tho I asked to not over cook it. Condiments were barely there, Fries were soggy. Shake was awesome tho ;) One and done for us. [[HIGHLIGHT]]And the LOUD music :([[ENDHIGHLIGHT]] read more

One of my favorite burger joints. Easy to order at front counter and the best part is that you can customize it! I normally order the hamburger, lettuce wrap style. The "Hamburger" consists of two patties versus one with the "Little Hamburger". There are a variety of toppings and sauces offered, and I top my burger with mustard, tomatoes, grilled mushrooms, pickles, and jalapeños. Burger is juicy and tasty. A must try are there Cajun fries. They overfill a paper cup placed in a paper bag with fries. Beware these are addicting, best to share lol Something cool you'll find is that they offer free, unlimited amounts of salted shell on peanuts. A little perk since they cook their fries in peanut oil. You'll find the nuts located near burger pick up area. Besides burgers, they offer hot dogs, a few sandwiches, fries, and milkshakes too. read more

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4/5 stars After shopping, my partner and I were starving. This location was close by and the area had a cute little open seating section. I wish I got pictures but i didn't want to be a creeper with all the people around! Their food is super salty, which isn't a bad thing for taste, just bad for my arteries. Good thing we don't come here often, but it was a nice treat to have during a very hectic day. read more

No frills hamburgers! Wait wasn't long. Peanuts are endless. Food was good. What else would you want?

First time here and the service was great. The restaurant is clean. The food come out quick too. The cool thing is you can choose your own toppings. Their burgers are very good and juicy. The one thing I don't like is they don't have a combo option, so you got to buy the frys, drinks, and burgers separate which can make it pricey. read more

Just got some food from this location. Bought a little cheeseburger, no bun for my toddler. Which I've been told multiple times is the same price as a whole burger with bun and fixin's. I don't understand how you can charge $9.19 for this!! See picture. Blown away. Won't be back. read more

Five Guys - Little Cheeseburger no bun. - Burgers Near Me - San Jose, California

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Everything went well until read my receipt, I noticed they did not get my order right. I ordered a Bacon Cheeseburger, not a little bacon cheeseburger. I'm on the go I called this in, they did ask to fix the order. I told them no thank you. [[HIGHLIGHT]]The place was clean[[ENDHIGHLIGHT]] the service just made me forget my A1 Sauce. read more

Crazy expensive and they got our order wrong. Two burgers, one large fry and two sodas = $32. There are plenty of good burger joints for a lot less. In-N-Out is a few hundred yards away. You guys are pricing yourself out of business. We won't be back. read more

By far the worst Five guys location. I got a cheese dog that cost $7, it literally only had Cold cheese, a hot dog Cut in half and a semi-cold bun. Wtf? I took maybe 3 bites the threw it out. My nephews and boyfriends cheeseburger also had cold sliced cheese. & their buns weren't even toasted. Does nobody know how to make a cheese burger around here?? I paid $36 for food we ended up tossing. To top it off all the empty tables were dirty. Like they've never been wiped down and had peanuts all over. I had to wipe my own table down. So over this place read more

Five Guys - This is what they call a Cheeseburger - Burgers Near Me - San Jose, California

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Came here at 7 PM! Guess what, this Five Guys is Closed already! Staffs are Cleaning! Doors are Locked! There is a Sign saying Operation Hours from 11 AM to 8 PM. Standing there wondering why are they closing 1 hour early prior to their Sign? Terrible Services! read more

Five Guys - Sign says "11 AM to 8 PM". Physically closed at 7 PM! Their staff is already Mopping and Cleaning... - Burgers Near Me - San Jose, California

We really like Five Guys burgers now. Their beef patties are much bigger than In-N-Out and their prices are good. We've overcome their fries issue by just asking them to under cook them. Take a look at my Little Cheeseburger with everything on it. Including grilled jalapeños! And their lines are short and while you wait you can eat some peanuts!! What's not to love? read more

Wow when did burger and fries get so expensive??? Wonder if this place still gets crowded on other weekdays. It was pretty empty at peek lunchtime read more

Five Guys - Receipt - Burgers Near Me - San Jose, California

Craving a burger? Five guys is the place to go for a hefty burger. Note, don't forget their little is 2 buns. You're welcome. The prices are a bit higher than other places but for good reason. They have quality food. The fries are still amazing but I will say they have been skimper over the years. As always, same great taste. read more

Food is consistently delicious food , fast service, friendly staff, convenient hours, and fresh ingredients. The burger presentation was nice and neat. read more

Five Guys - Free Peanuts - Burgers Near Me - San Jose, California

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came here earlier this week. Food was great. came out fast, made right. Got alot of extra fries but were hot and fresh. Not real busy but all staff were friendly. Ketchup dispenser was out and not refilled while there. read more

Cottle location, Friday 6/30/30, around noon. I like the burgers and Thr fries are usually pretty good....BUT? What is it with the damn loud music? If I want to eat in a loud dance club I'd go to one. The person taking our orders got two out of three WRONG! Why? Because the stupid sound system was blasting And he couldn't her us and we couldn't hear him. It was a very hot day, but almost every group of customers was sitting outside because the sound level was absurdly loud. Is this 5 Guys corporate policy? Or is it only when the owner or manager is not on site? What a way to lose business! It's not like there aren't plenty of other dining choices within a 2 minute walk. read more

Came in Wednesday at 11:00am. We were the first guests in. When we received our food I found a moldy onion on my burger. I went to one of the employees and showed him and told him they need to check their onion because they have mold on them. He said "no that's not mold". And we argued for a moment until he said "yes that's mold I'm sorry do you want a refund." I told him I just want him to check the onions and make sure no one else gets mold on their food. I gave him the onion and he said "i don't want that". Do you think I WANT moldy food? No. That's gross. They need better quality control. I probably will not be coming back here anytime soon. Yikes! read more

Five Guys - Moldy onion :( - Burgers Near Me - San Jose, California

Both burgers came out soggy. I would expect that if I had doordash-ed the order but we ate in store. The meat temperature tasted as if it had been kept under a heat lamp that had malfunctioned. The fries were undercooked although we did get a nice portion size as usual. I love five guys so I'm not sure it's this location but they didn't please. Didn't hit a lunchtime rush which would be excusable for the lack luster burgers we had, so I don't know. Water was cold. With ice. read more

Five Guys - Soggy burger buns. Barely warm meat. Undercooked fries. - Burgers Near Me - San Jose, California

Hello , I was on my way to pick up my order I placed online, once I arrived inside the store I asked one of the workers politely if they had a order for me and the lady replied with a very rude tone while making faces at me and said NO! . Once she yelled at me, it caught me off guard. I just waited patiently while I seen my order finished and waited about 15 min which defeats the purpose of placing a online order and mind you i came 15 min after it said the eta of it being completed. In this experience it really didn't sit right with me and would definitely not recommend this place to anyone it seems they've hired people that are not suitable to work and in my experience continue to give bad service to the public. I would recommend the other walking distance restaurants (: read more

In my opinion, their burgers are comparable to In-N-Out, but arguably slightly better. From a toppings perspective Five Guy's boasts a hefty 15, vs. In-N-Out with 5 or so. Yes, I do know that you can go crazy and order off of In-N-Out's Secret Menu, but I won't get into that on this review. Let's get started! LITTLE BACON CHEESE BURGER - 4 Stars Flavor wise, this burger is pretty hard to beat! It comes out juicy, flavorful, and cheese is melted perfectly! The bacon is usually pretty crispy, but I do have a couple of complaints. I don't know if it is just me, but their "Grilled Mushrooms" and "Grilled Onions", NEVER really come out grilled. Throwing em' on the grill for a few seconds doesn't really justify the "Grilled" title. Anyways, it doesn't affect the overall experience, but it would be nice if they could spend a little more time in actually grilling these 2 toppings. Bottom line, it is a 4 Star burger! FRIES - FIVE GUYS STYLE - 4 Stars These fries are legit! Great flavor, and they even offer Cajun Style! If you've been here before, it is common knowledge that they are very generous with any size you order! SHAKES - 4 Stars Their hand-spun milkshakes are actually pretty good here. Depending on who makes them, they are usually pretty thick. I hate runny shakes, so I'd send it back if it came out like flavored milk. BOTTOM LINE: Great location, friendly service, great burgers, great fries, and great shakes! "I'LL BE BACK!" read more

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My complaint is for April 5th, 2021, around 12:30PM. So I decided to eat inside. When I got my food, they didn't give me the bottle of soda I ordered until I asked and the same thing happened with my friend. That's the first complaint. The other issue is that the workers yell across the restaurant at people. A woman set her purse down on one of the closed tables for a brief moment and was yelled at from the worker station to where she was across the store. Later on, I was sitting down at one of the high tables. I had my leg up on the chair next to me, not my shoe, just my calf on the chair. The guy who looked to be the shift lead or manager? I assume he was since he was the only one in black. But yeah, he yelled at me to take my "foot" off the chair from across the restaurant. My leg was on it, not me foot. I understand why he would want me to take my leg down though. I'm okay with them asking me not to have it on the chair. But to yell at me from across the restaurant that's filled with people? It was incredibly rude and embarrassing. I honestly never have complaints and never leave bad reviews on anything because I know people are usually trying their best in the service industry. But this really bothered me and embarrassed me. I'll never come back to this store again. read more

Nice, new, clean location. Peanuts while you wait (self serve), lots of menu items to choose from (even a vegetarian offering), shakes, outdoor dining (some people brought their dogs), kid friendly (crayons and paper on the bulletin board near the bathrooms), friendly employees and lots of fun. The only hitch that we ran into is that the temperature on the inside was a bit cold for our taste, but we just sat outside and problem solved. My entire family agreed that this was waaay better than the Almaden location. The kids finished their food and were trying to lick the shake cups clean. Two thumbs up! Tip: Turn down Coronado, and park in the large parking lot. read more

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Great place awesome staff really clean and nice environment. Great service! 5 star performance!

I don't really like milkshakes. I've never been a fan. However, this Five Guys has the BEST milkshakes I've ever had. I'm not sure why exactly. It's the perfect balance of sweet and creamy and the right texture and thickness to drink through a straw. Why others can't get this right I don't know, but Five Guys does. Everything else here is standard Five Guys. I'd go out of my way though for a shake. read more

Going out on a limb here but: Not opening on time while staring at people trying to get in. Later on, your people having an attitudes with customers. All during a virus epidemic thats effecting your business. Probably not the best things to have for your business. read more

I'm in true disbelief I was eating my burger but it started to taste different.. I look at my burger and see it's COMPLETELY RAW in the middle I cannot believe this I am also currently PREGNANT soo wtf this is NOT OKAY ! How gross.. someone needs to get fired for this . ZERO STARS .I'm crying read more

Five Guys - RAW BURGER - Burgers Near Me - San Jose, California

So.... are each burgers supposed to have 10+ pickles and drenched in pickle juice if you order with pickles? I don't mind pickles but I think 10+ is a bit excessive don't you think? Needless to say my Little Cheeseburger was sour and unenjoyable but I still finished it cuz I spent $7 on the thing. -_- Now I hate pickles, thanks. read more