When I first saw this place I didn't know it was in a mall food court, it looked cool so we went. It's in a food court but the set up in really cool. We got 2 drinks, 2 egg rolls and a plate for about $20. I thought it was a very good deal. For a $20 meal I was absolutely blown away. The egg rolls were good but the teriyaki tasted like it was from any restaurant. Judged as fast food this place is definitely 5 stars. The service was good too as she explained things to us. read more

After ice skating with friends, we hit the food court for food and this spot instantly caught my eye. You can add more of your chosen protein, making it a super healthy, filling and delicious lunch for a good price. My husband ate my leftovers and he finished every last crumb. Also the staff was very hardworking in getting through the lunch rush, and the owner appeared passionate about his work. Overall, friendly and fast service that will definitely keep me coming back! read more

The food is good & this place has been in the mall a long time, which must speak for itself at some point, but there are flaws. I only order the chicken teriyaki. Here are the pros: 1. Simple ordering, limited menu so it seems they have done well in what they have to offer. 2. The meat is trimmed better from what it was like years ago. I am really glad they started paying more attention to this. 3. Generous helping, if you're going to go all in and need double the meat the day it's worth it & the pricing is fair. Here are my cons: 1. It is greasy, if you don't like grease this is not the place for you. 2. It's about the food and rush, rush, rush... I don't feel they are rude, hey are just in a hurry and keep pushing for upgrades. No I don't want an eggroll, no I don't want a drink, today I don't want double meat. 3. I have an issue with the sanitation. I keep telling myself everything is cooked so anything nasty goes away but sometimes when they just started cooking and I have a to wait a few minutes for everything to cook... well, you start looking around the work environment and questioning your choice of food for the day. Out of the 3093210321093 asian food places in the mall, this is the one I'd go to and like I said, this is the one that has lasted over the last fifteen or so years. read more

Sarku Japan - I wish my meal looked like this everytime, chicken teriyaki on a good day! - Japanese Near Me - Arlington, Texas

I am writing this review not because I like eating at the mall. But if you are at the mall and want to grab a bite, this place is a "go to". I went shopping with the family and the wife got Chik Filet for the kiddo. We decided on Sarku. We got The Teriyaki Chicken and Teriyaki Beef and Shrimp. You have your choice if steamed white rice, fried rice, or steamed vegetables. All very tasty. Don't get suckered by the cook at the end asking for an a dollar for a scoop of extra Teriyaki sauce, it comes for free. Will eat here again when we are the mall. read more

Sarku Japan - Beef and Shrimp on fried noodles and side of steamed rice. - Japanese Near Me - Arlington, Texas

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One word sums up this location: disappointing. This used to be a great spot a couple of years ago but their customer service is terrible, their prices are unreasonable, and the food is hit or miss. The inconsistency of their food brings down the review from 3 stars to 2 stars. The sad thing is are the lines are still so long because they're the only game in the mall with this type of offering. I'd suggest many of the other restaurants right outside the Parks Mall than Sarku any day. read more

Loooooovvveeeee this! Sooooo good. Every time I have this - I'm never disappointed. So fresh and hot each time. read more

Sarku Japan - Chicken Teriyaki - Japanese Near Me - Arlington, Texas

This used to be my favorite place to come, service was good, food was great and price was reasonable. Although the price is still somewhat reasonable,, the quality of the food has gone down to a bland chicken and vegetable dish and the service is atrocious. Tried using their online order app, and was totally defeated after 30 minutes of attempting to order, even the employees in the store couldn't help with the app. When will I come here again? That's a good question! Maybe... The food is still cheap and somewhat good for you, can't say that about the rest of the food in the mall. read more

Great customer service and food was hot and order was correct they even cooked my meat longer well done like I like

Sarku Japan, while I love that tangy sauce that coats the teriyaki chicken of yours and reminisce on the days of chicken samples from a large pile being handed out to everyone who passed by. Since I last tried Sarku Japan, the experience has only gotten more and more dissappointing. They used to have noodles as an option but now they've gotten rid of them. What motivated me to write this review though was the fact that I found a HAIR in my food and that their portions are getting increasingly small and disproportional to their large prices. Boxes are mostly full of white rice and thawed frozen vegetables with no flavor. Chicken pieces sometimes are so tiny, it's just not enough to fill you up unless you order *more* chicken but then that's $12 right there. The food court is what you expect from any other mall food court, it can get crowded on certain weekends like Spring Break. I recently went again today and it was just the perfect amount of chicken to rice ratio. Overall, decent place to eat but don't come if you're expecting top notch food! read more

The chicken teriyaki is to die for. We always get chicken teriyaki with soba noodles and EXTRA chicken, no veggies. They have a punch card that they punch each time we are there. Eventually, we will earn a whole teriyaki meal. The downside is.. we never get to come because the mall is literally always so packed. It's a nightmare to get to. I wish they would open a stand-alone shop somewhere in Arlington. I'd go all. the. time. If I'm in the mall and not even hungry, you bet I still make my way around to getting a free sample. It's that good! The price is also justified for how much you get. My husband and I pay about $10 for our usual order... and we can split it without a problem. Sonic is right next door, and we usually get a happy hour drink there to save a dollar. read more

This place is pretty good for a quick meal at the mall but doesn't taste like your regular old "food court" food from the mall. The food is made fresh to order , not just sitting under a heating light like other Asian places. read more

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Never a disappointment here. I get the teriyaki chicken and shrimp over fried rice, don't forget the Siracha. read more

Sarku Japan - Chicken and shrimp teriyaki Over fried rice - Japanese Near Me - Arlington, Texas

The customer service is so bad... I bought three orders we all went to eat for dinner got some tempura anyways my total was 60 almost $70 including drinks long story short they didn't give me my tempura and when I asked for it she said I'm sorry and shrugged her shoulders up like and I said can I have it and she's like I'm sorry that's all she kept on saying was I'm sorry and she never gave me my item this place is stealing from folks charging extra for extra stuff noodles is like 20 more cents ..... Also at did extra chicken but didn't get the extra chicken and the cook was wanted to argue and they are not very nice they need more customer service skills I was basically robbed read more

It say kid friendly but when My children went to get a sample the older guy passing them out totally ignored them, until I went there with them then the dude shoved they tray in our face and made me pick up the food my self and hand it to my children it was so rude considering the fact I bought something from there. He could've just told them to go get an adult and it could've been solved. I feel like that wasn't fair at all me and my children was highly upset!!!! read more

Honestly way better hibachi than some of these big food chain restaurants . I'll gladly wait in line to grab a plate . There's a reason why the food court line to this place is always super long . It's flavorful, affordable, fast! read more

Very rude cashier blonde lady yelling at me. I tried give her 7 first then getting some more cash and suddenly I got hell at her. The staff was noticing that I got yell and they never do anything about. So never going back to this place again! read more

By far my favorite place to get chicken and shrimp teriyaki. I just wish they were not inside the mall because you have to put up with mall traffic inside and outside honestly think this place would do good on another location but till they move I will continue to come inside the mall to get my chicken and shrimp teriyaki. It is a little pricey maybe since i get a drink and spring rolls but still once in awhile doesn't hurt. read more

Sarku Japan - Chicken and shrimp teriyaki with fried rice and noodle and a side of spring rolls. - Japanese Near Me - Arlington, Texas

We have an A-List membership at the AMC theater at the mall so we are there 2 or 3 nights a week and we eat at Sarku Japan at least one of those nights almost every week!! I absolutely love this place. I know its just mall food but the teriyaki chicken is absolutely the best. Their sauce that they add on top of the chicken is just perfect and not sweet which is really great for teriyaki. The food is cooked while you wait and right in front of you so you know it is fresh but the wait can sometimes be long. Just be patient it will be worth it! If they would franchise and be open to non mall locations I would apply for a franchise that's how much I love their food and believe in this concept. read more

Ordered the veggie d'lite with steamed rice. It was basic with cabbage, carrots, and broccoli but quite tasty with some soy sauce and siracha on top. It's a lot of food for $3.77 in my opinion. I couldn't even finish it. I was quite pleased for a mall food court place. read more

Sarku Japan - Veggie D'Lite - Japanese Near Me - Arlington, Texas

Horrible service. No hello, no thank you, no smile. Orders are messed up. At least fake a smile.

Good service and food! I definitely recommend eating here if you stop by the mall anytime

They are completely rude messed up my order and the employees where fighting amongs themselves They wouldn't give me there names so I could report them read more

The Teriyaki is decent. However the service is horrible!!!!! The lady in front of me had the same exact order, but for whatever reason once the server looked at me, he gave me less...which translated to I am less. I normally speak up, but 2020 is a NEW YEAR and I've been trying to choose my battles wisely. It appeared to be overt racism. I usually like to write good reviews, but this will be my last visit...it's unfortunate, because they were my go to spot. In fact, that will be last dollar spent at this establishment. MY DOLLAR MATTERS! read more

Got the chicken teriyaki plate... really wish I hadn't wasted $7 on this garbage. They cook the food in front of you which is fine and dandy but the problem I had was multiple health issues I noticed. The grill top is pretty gross like it's not cleaned daily, they cook the raw meat next to the cooked meat which with chicken is just unsanitary. The cook also coughed in his hands multiple times and didn't wash them, just went right back to cooking. I get that this place is cheap and the portions are big, but I'm not risking my health for cheap and heavy... read more

I'm a fan. The guy cooks it in front of you, so you know it's fresh, and it's pretty tasty! The portion was good and filled me up. The chicken teriyaki special was only $5.69! I thought it was a good deal, especially for a place in the mall (Parks Mall). If I get hungry while shopping again, I would go here. read more

Sarku Japan - Chicken teriyaki special for $5.69! - Japanese Near Me - Arlington, Texas

Sometimes I go to the mall just to eat this place... This has been my favorite food since I was little. And it's amazing how the quality still hadn't changed! It's honestly the best bang for you buck! The main dish, chicken teriyaki, is less than six bucks and you definitely get your money's worth in portion. They literally make the food right in front of you, so you know it's fresh!! Not only that, but you can definitely taste it too. I'm sure teriyaki sauce isn't too healthy for you, but the chicken and veggies definitely are! What I also like about it is that it's not heavy, like most Asian food. You don't feel toooo bad after finishing a whole box to yourself... Lol. Overall, this place is one of my favorite places to eat at. The staff is always super friendly and fast, for the most part. If you're around looking for a cheap, good meal and you're around Parks mall or heck even if you're not, I would stop by this place! read more

Where to begin? This location is playing roulette with your lives. I work in the food safety industry and was disgusted by some of the health violations I noticed while sitting in the food court. First of all, they have this slime that they cook which some how magically becomes chicken. This slime chicken (raw) is placed next to the cooked chicken on the grill....this would be fine if they didn't use the same spatulas for both the cooked and raw meat. Please be careful when you go here....if you go here. read more

WiILL NEVER EAT HERE AGAIN! My daughter and myself got a bout of food poisoning from Sarku Japan in the Parks Mall last night 1/30/15. We have been eating there since it opened, but I guess there has been a change in the management again. read more

ask for sauces if not it does not have flavor!! service sucked! the cook you could tell was not in the mood. do not come here!

Good food but terrible service. Ask the cashier for something and he grunts and points. Can't be bothered.

This place scores 4 stars because it's light (compared to what's around in the food court as dining options), fresh (they grill it up right in front of you at the counter), tasty, fast and cheap. They make teriyaki dishes (chicken, beef, seafood or combos of any two of the aforementioned) that come standard with grilled veggies and rice from $3.99-$6.19 (the beef and seafood combo is the most expensive). They have egg rolls, which are okay and definitely not light or healthy. It's sort of odd, they have a buy one get one free policy for their $.89 egg rolls (called maki rolls) but I only see this as fair as the rolls are quite tiny and I'd be a bit miffed if I had to pay that for only one of them. Perhaps that is why they are buy one get one free. I definitely dug the fact that they were one of the few places that sold bottled water. read more

Great food ! I just don't like when you pay they never want to give you correct change and they skimpy on the chicken and never want to give you extra sauce read more

In the Parks Mall in Arlington. I hit this place up almost everytime I'm in the mall. A little Pricey but we'll worth it. I'm a sucker for hibachi, stir fry and vegetables. Check it out. I usually get shrimp and chicken, fried rice and more vegetables than rice. Two spring rolls on the side. read more

Kinda sorta Japanese food cooked on a flat top. If you consider chicken, rice or noodles cooked with soy Japanese food. Compared to the other food in the food court it is good. At least they do cook food compared to the other places that warm up frozen food or deep fry everything. If you have to eat here it is this or fast food. read more

Let me just say this is the best place to eat chicken teriyaki with noodles!! It comes with steam veggies, the soba noodles and the chicken of course. Takes about 5-10 minutes depending on how busy it is! I always ask for extra teriyaki sauce at the end! They also have stamp cards if you're a frequent customer (which I am). If you go during lunch time it is usually about 30-60 cents cheaper than dinner and weekends are usually dinner prices the whole time. If you're hesitant to try it there is always someone who is handing out samples so try it! I promise you won't be disappointed! He offers even if you're already standing in line! You can also choose to order with fried rice or white rice and other meat choices include beef and shrimp. They also have egg rolls (I believe it is steamed veggies inside). Also if you're craving some soda go ahead and order some! It's the most carbonated coke I've ever had and really complements the food! read more

Received burnt chicken teriyaki and a rude employee manning the register that screams at you if you don't move "fast enough" or answer his questions fast enough. I don't expect the best service from fast food places, let alone a food court, but basic human decency would be nice. read more

I absolutely love the Teriyaki chicken here!! It is cooked on a flat top in front of you and it is amazing for fast food!! read more

Sarku Japan - Teriyaki Chicken meal with Springroll!! - Japanese Near Me - Arlington, Texas

I have been here several times in the past and enjoyed the food for what it is worth. Yesterday the young Asian guy who always runs the register was just plain RUDE! I asked a questions about my card, I did not understand him and he began to yell at me at which point I told him there was no need for that I am standing right here (He seemed to get angry at me because I did not understand his broken English, I did not have a problem and was polite until he began to yell) ! I watched him be rude to person after person, I will NOT be returning to this place again. I will not tolerate bad behavior. read more

Every time I visit family in this area (we are from Abilene) I will come to this mall just for this place. I love the Chicken Teriyaki. I always feel like I'm ordering from the soup nazi but it's okay because I learned how to order properly. read more

I love Japanese food and had a lot of bad Japanese food in the past; however, none of them were as bad as this place. Their teriyaki don't even taste like teriyaki. I really tried finishing my plate but I couldn't. The best thing from this joint is the good ole coke. Stay away at all cost unless you want a cup of ice cold coke read more