I'll admit: thought about going to Knoxville, but after reading the reviews, thought I might as…read morewell try Computer Plus. First: they have moved to Madisonville, but that's still better than Knoxville. Second: personalized service you will never get from a big corporate franchise! Third: pricing that is second to none! Alan isn't paying for large overhead or answering to stock holders. That savings is passed on to us! Fourth: it is far more rewarding supporting our local businesses and helping them! Lastly: our Dell was fixed in under 24 hours, runs like it's brand new and it was so affordable! Great guy, great local business makes for a great experience! Thanks Alan!!

I have used their service on a couple of occasions. The service is amazing and turnaround is fast…read moreand price very reasonable. I have a Hard-Drive about to fail, and it was replaced, cloned and returned to me the next day. If you have any computer issue, I highly recommend Alan. Check his hours of business first, he currently is working 9-12.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.

This is the second time I have used Atomic and they have been awesome. Dalton came when expected…read moreand Did a great job installing 2 bathroom exhaust fans ...Would highly recommend them

Rusty and Landon were considerate, kind and did not hesitate to answer any questions. They were on…read moretime, kept the area clean and were even kind to my dog. I did believe the price was high, but that is management, not the men who do the work. I would highly recommend them.

I have used Computers Etc. as our on-call IT service provider for several years now. They helped…read moreus set up our business servers, printers, and migration to Microsoft Office 365. Phil, Jake and Steve really care about their work and will make sure that your technical problems are handled quickly and efficiently. Equally important, the company is honest in its pricing and recommendations. Unlike some competitors, they do not recommend products and services that you do not really need. Also, they aren't going to force you to buy all new equipment and just ride on the fact that the machines are under warranty. Overall: Highly recommended for service and for purchasing new computer equipment (they are a Lenovo dealer).

The person I talked to about my computer issue was very helpful. Was able to resolve it quickly…read morewithout having to submit my computer for extensive warranty repair.

Couldn't get them on the phone. Kind of annoying to call during posted business hours and no one…read moreever answers.

Seemed to be fair and honest and I was happy with the price and turnaround time for laptop repair…read morecompleted.

I few months ago my switch stopped working I brought it to RG technology and a week later they told…read moreme the problem which was a single component and they charged me 200$ for it. I would never pay that much I might as well buy a new one. So instead I came back to pick it up but the person working there at the time was on there phone and said they could have it tomorrow because she didn't want to "Mess anything up" which is upsetting knowing she's not even doing anything. Im sure there a great company just not good service.

The small screw that holds down my NVME drive was missing from my motherboard and after looking all…read moreover town and being turned away RJ Technology helped me out with no charge.

amazing service , great pricing and friendly faces would go again. the customer services are…read moreabsolutely amazing

I wish I could give this business 0 stars. When we were actively using their service they would…read morejust sometimes not show up or come after our offices were closed and count that as their monthly collection. Then at the end of 2019 they double charged us for service. When I complained, they said they would fix it but they never did. Since I only paid the amount I was supposed to a charge was left open on our account. I contacted them more than half a dozen times and no one ever responded. Then they placed us for collections (for their billing error that was not fixed)! Eventually I explained the situation to the collections agency and they resolved the bad charge. Meanwhile, Iron Mountain stopped collecting our shredding last October, so we signed up with a new company. We asked Iron Mountain to collect their bins from our property and they did. Now suddenly they have started charging us for monthly service again - 8 months after their last pickup! They refuse to reverse the bills or refund their charge to our credit card. And surprise, customer service does not respond to any inquiries. This company is a joke. If you don't want to be overcharged, mischarged and not provided any service then steer clear of Iron Mountain.

Absolutely! Casey was the Nerd who came out and resolved all of my issues! Course I had a…read moreyear-long membership five years ago and that got me and my husband computer literate.

We brought a printer to their office. We left with a promise it would be completed in 3 days…read more Three weeks later they offered us an interim printer to use. It was a very cheap unit, probably $59 at a box store. It came used and without ink, so we had to buy the cartridges. The printer didn't work they directed us to other cartridges, we bought those the printer still did not work. Now we are in $79 for an initial fee and over $100 in ink cartridges. They said they would come to our house, no more than two blocks from their office. They cancelled at the last minute due to a forecast of rain??? They rescheduled, didn't show. They rescheduled again and didn't show. Now they no longer respond to email inquiries. I am planning, if no response to this complaint, to file one with the Better Business Bureau.