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    ZBoltDesigns

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    11 years ago

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    Liberty Consultations

    Liberty Consultations

    (3 reviews)

    Attempted to purchase a timeshare contract for a points program through Liberty in May of 2025, and…read moreit continues to be a nightmare. Everything through the prep of paperwork was slow but smooth...and that's where the good words end. Liberty submitted paperwork in late May of 2025. I just spent another 2hrs on the phone trying to sort things out today (April 2026) and it's a giant disaster. Timeline: 2025 -We signed on May 6 -Liberty sent paperwork to the Timeshare on May 23 -Aug 20 - Paperwork was rejected by Timeshare - we were never notified -Some one supplied paperwork to the resort - Not sure who/when -Resort processed deed transfer on 9/24 -We received bill from the resort for a different package than we agreed to assume on 10/16 -Liberty said "this is normal" - It's not normal -Multiple contacts to resort - Resort said they are not owned by Timeshare company, and the details from the provided estoppel by Liberty don't carry to new owner -Dozens of emails back and forth with Liberty - Owner continued to blame process, the Timeshare, and the "broker" 2026: -Late Jan 2026 - I spoke with Timeshare who said they had not received a copy of the deed from resort, and that needed to be supplied to complete transfer -I contacted the resort and got the deed, supplied to Timeshare - Feb 6 the deed was picked up by Timeshare -Contract with Timeshare transferred to me on Mar 10 -Mar 25 - I followed up again w/ Timeshare - they said it was transferred, but my contact info was missing -Apr 3 - Timeshare acknowledged info was updated -Apr 6 - Timeshare says this was converted back to a deeded week and to talk to previous owners, nothing they can do So rather than the points program I agreed to take over, I have a fixed week at a resort I never wanted to visit. Liberty has gone dark, and refuses to help drive a resolution, but instead seems to lay blame with "the broker". I have wasted countless hours of my time in over 30 phone calls to the timeshare, and the resort, along with dozens of emails to Liberty. It's likely going to cost me $1,000 to get myself out of this mess on top of the fee I paid to Liberty for the purchase. The only thing worse than the timeshares might just be the exit and transfer companies at this point.

    Quick and painless. Reasonably priced. Very pleased to be out of the timeshare. I would use them…read moreagain.

    ZBoltDesigns - web_design - Updated May 2026

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