If I had to pick my favorite quality about Sarah Rogers, it would be that she is always present. Whether in person or on the phone, you know she has your complete attention. She listens, quickly processes then delivers. As the listing agent, she gave her opinions based on professional facts and my needs. Her manner is somewhat quiet yet firm. That combination works. Sarah has built a great team who are also very professional and accessible. Plus, all are quick to laugh which can definitely help ease the bumps along the real estate road. I highly recommend Sarah Rogers Group/The Agency. In my experience, they were the best. read more

Sarah is very professional and meticulous in assuring that the sale of the home went smoothly She is a great listener and respectful of client's needs read more

Sarah and her team did an amazing job with the sale of our home in Pasadena. Her professionalism, knowledge, insight and dedication resulted in a sale that was beyond our expectations. We recommend Sarah Rogers highly read more

Sarah was absolutely outstanding and we couldn't ask for anything more from her and her team. They were very professional and knowledgeable about the selling process. They made made sure everything went smoothly and kept us updated every step along the way. read more

My wife and I were selling our beloved Southern California home as we were relocating fulltime to Ireland - we interviewed multiple Realtors and chose Sarah after being impressed with her no-nonsense approach and professionalism. She put us at ease, took control of the situation when and where appropriate and helped us navigate the process with expertise. I worked in the Banking industry for almost 40 years, specifically Mortgage Banking and just when you think you know everything, Sarah taught us a ton more about the process and how to make it efficient and not overwhelming. In the end, she connected us with the absolute best buyer for our home whom we could not have been more thrilled with to turn the keys over to. My wife and I recommend Sarah wholeheartedly and without reservation! read more

Working with Sarah Rogers was nothing short of exceptional. From the moment we began the process of selling my condo, she was available whenever I had questions--always patient, knowledgeable, and reassuring. Her superb support staff kept everything running seamlessly, and her network of trusted professionals--a painter, helpers, handyman--quickly addressed every detail she recommended to enhance the home's appeal. Sarah's well-trained eye, honed through years of luxury sales experience, guided improvements that were both reasonable and impactful, elevating the property's aesthetics before hitting the market. Her confident yet relaxed style made what could have been a stressful process feel effortless. From start to finish, the experience was pure white-glove service. read more

We love working with Greg! This is the second time he has helped us with getting into a new home. He did an absolute amazing job of making our family's very specific needs and wants achievable. Greg was always available for showings and did a wonderful job of communicating and negotiating for us. We could not be more satisfied and happy with our new home and how easy Greg made this process for us. We are so happy with his work and help and look forward to one day working with him again when we are ready to find our forever home! Thank you Greg so much for checking all our boxes on our new family home. We appreciate you so much!! 10 stars out of 5!! read more

We cannot recommend Sarah Rogers and her team highly enough! When we decided to sell our condo on South Orange Grove Blvd., we contacted Sarah and got her counsel on timing, listing amount and staging. Not only did she share her opinions, she asked for our thoughts as well. She provided a thorough analysis of comparable condo pricing, while highlighting the unique qualities that distinguished our condo from others. She gave us a lot of input and information before we decided to sell and before we had signed a contract for her to represent us. Once we decided to sell, she moved quickly. We agreed on a listing price, which was at the higher end of the range of selling prices for similar properties. She suggested working with our own furnishings and artwork, rather than incurring the expense of staging. Once furniture was re-arranged, her photographer came and did a fantastic job of capturing our home, maximizing the use of natural light. The turnaround of the photos was quick and our condo was listed on the MLS shortly thereafter. Sarah and her team were very efficient in guiding us through the transactional details of the process. She always responded quickly to our questions whether by email, text or phone. She always took the time to respond comprehensively. She was always available to give private showings after the open house was held. She had a very organized process of receiving offers and presenting them to us for evaluation. Sarah negotiated a completely non-contingent cash offer with a short escrow and sold our condo at the highest price per square foot on South Orange Grove Blvd. (other than one new construction condo which sold slightly higher on a price per square foot basis). Once we accepted the most attractive offer, she made sure that we had backup offers locked in. This provided us with a smooth escrow experience knowing that we had a solid offer, and solid back-up offers Sarah's assistance didn't stop once the offer was accepted. We had a short escrow, and she helped us get organized for our move out and provided good options for storage, movers and how to dispense with items we didn't want to take with us. She is highly professional and ethical and well respected in the real estate community. Sarah was a pleasure to work with on what can be a very emotional and difficult process. Again, we would highly recommend Sarah and her team and would use them again if the opportunity arose. read more

Total all-star team right here! My hubby and I have had the privilege to try and find our dream home in this crazy market. It was honestly so discouraging seeing houses get bid upwards +500k over asking price and so stressful fighting against these all cash buyers we wanted to give up so many times. But nope, Sarah and her team cheered us along! I want to say the greatest value team Sarah brings, truly starts when you've identified the house you want. That's when the magic happens - from strategising how you should be bidding so you're still in the running but not putting too much money out there, to how to be flexible on contingencies. But it doesn't end there... Once you've actually won the house, you face the new challenges of mortgage, inspections, escrow. And for us we totally got screwed by the bank and the sellers escrow was incompetent so Sarah literally had to personally roll up her sleeves and go to battle for us. She went above and beyond what an agent would because she cares and she's super invested in making sure you get to live in your dream home!!! My only hope is Sarah doesn't retire before we ever sell this house she just helped us close!!! read more

Sarah and her team, Greg specifically, are both absolutely AMAZING. We've worked with Sarah multiple times in the last two decades and she has always been super responsive, proactive, friendly, accountable and resourceful. Our latest rental project required a lot of help and Greg was more than up for the task. As I have not lived in the area for decades, Greg went above and beyond in not only helping to get our rental refreshed and ready, he found us multiple tenants that met our requirements. From sending us nearby rental comps, to finding contractors, to doing a drive-by to ensure the work was being done in a timely matter, to organizing and sharing prospective tenant documentation via Google shared docs, all while keeping me informed along the way. If you have a property within Sarah and Greg's reach, DO NOT HESITATE to call on them for their services. read more

Sarah Rogers has been paramount in finding an apartment to move to. I was in an extremely unsafe and distressing living situation and had lost hope. Sarah and her team of hard-working professionals stepped up to the plate for me. They found a safe, up-to-code, honest apartment that's owned by a respectful owner. Throughout the process, Sarah kept many options for apartments to choose from and this apartment is above and beyond what I expected to find. Greg showed me apartments, making sure to point out important features, and looked out for me along the way. Adriana has been incredible in communicating and creating smooth contact between Sarah, Greg, and me. Overall, I have to thank Sarah Rogers and her team for allowing me to find hope again, to heal from a living situation, and to learn that there are truly honest people in this industry. I am so happy with my decision to trust The Agency. read more

We're new to the Pasadena area, as my husband's job is relocated us from Denver. We reached out to Sarah over Labor Day weekend about a rental property, and she connected us with her team immediately -- and her counterpart Greg met us that afternoon to look at several properties, including the one we eventually selected. He also met us at the property several times later that week as we confirmed that we wanted to apply for the rental. I can't speak more highly of Sarah and Greg's team's warmth, professionalism, knowledge of the area, and responsiveness -- as well as the rest of their extended team. The team assisted us every step of the way, despite a few curveballs during the rental application process. Working with them was like getting to know new friends. For example, when we got the keys to the property, Greg was there to introduce us to the owners, and we chatted for well over an hour, getting to know each other. Sarah also stopped by to chat for a while we well. And Greg had also commissioned a repair professional to attend to several house items, and had even filled out our move-in inspection documents for us in advance! read more

Sarah and her team were wonderful in guiding us through the process of buying a home in the San Marino area. Sarah is an expert in real estate within Pasadena, San Marino, and the surrounding areas and is well-known and respected by other realtors, contractors, and vendors that we have worked with. Her judgment, expertise, and guidance were extremely helpful throughout the search and process of putting in an offer. During escrow, Sarah and her team were extremely helpful with coordinating and setting up appointments and follow ups related to necessary inspections to make sure we were comfortable moving forward. She was easy to communicate with and highly responsive. We highly recommend Sarah and would work with her again, although we are not planning on it anytime soon now that we found our dream house! read more

I cannot speak highly enough about Greg Krappman and Sarah Rogers. They are amazing. I have purchased a total of 5 houses over my career and Greg & Sarah are by far the best realtors I have ever had. The supply of houses is presently very low and the demand quite high which makes for a very frustrating market of multiple bids being placed. Greg and Sarah were instrumental in patiently navigating my wife and I through this competitive market. They are very knowledgeable about the market and what to look for when evaluating a specific house. They completely understood what our goals were for our desired house. They helped us walk away when they thought a house was being overbid or there were problems with the house. They patiently waited for the right house to become available and after 6 months of waiting they not only found us our desired house, but thy found us our "dream house". They also seamlessly walked us through all aspects of the escrow process and closing. My wife and I recommend Greg and Sarah without any hesitation to anyone looking for a house in the San Gabriel Valley and we cannot thank them enough. read more

Sarah has been our agent for several real estate transactions. Most recently Sarah and her team helped us lease our home to new tenants in Pasadena. The process included move-in and move-out procedures, marketing across different platforms, guidance and referrals for repairs and renovations, conducting financial checks for prospective tenants, and providing all documentation necessary to establish a new lease. We couldn't feel more fortunate to have the knowledge, experience and professionalism of Sarah and her team supporting all of our real-estate needs. read more

House renting experience with Greg was really impressed and extremely helpful. With our limited time schedule he was willing to show us properties even Sunday late evening. Pleasant and efficient services and I would highly recommend their service to anyone. read more

If you are looking for a realtor that embodies the traits of an imaginative interior designer, masterful marketer, polished networker, and noble representative, I suggest you call Sarah Rogers. I have worked with thousands of realtors over the years (no exaggeration) and Ms. Rogers stands out as one of the best in the biz that I have ever had the pleasure of working with. When it came time to sell our family home, Sarah was our only call. She was an obvious choice being an active member of our community and a strong track-record of successful sales in our area. Sure enough, Sarah's insight of the local market was right on the money. When it came time to put our home on the market, she advised a strategy that ultimately delivered multiple offers that exceeded our expectations. Sarah and her team executed the listing with incredible efficiency, perfect communication, and inevitable a stack of offers from well qualified buyers driving the price well over our asking. Sarah's ability to guide us through the process was superb and stress-free. She is supported by an amazing team that always had our best interest at heart. We had an amazing experience working with Sarah Rogers & Co. read more

Sarah and her team did an amazing job in selling my mom's home. She is extremely professional and very responsive. Her advice was extremely critical in helping my mom receive multiple offers that exceeded the asking price. I have worked with a number of agents in the past and was so incredibly impressed with Sarah and her team. I would never recommend anyone else going forward. read more

I've worked with any number of realtors in a few markets around the country (mostly up and down the east coast). Sarah stands out for any number of reasons, and for those reasons she is my go-to broker in and around Pasadena/South Pasadena. I've noticed that all of the other agents in the area know Sarah and although I can't 100% know this she seems to have the respect of her peers. I'll say this - if you're buying or selling in a market as tight as this one, it's to your advantage to have someone as connected as Sarah on your side. I'll second the reviews here that say her attention to detail and knowledge is second to none, and that she has a full roster of professionals to recommend to help during (and perhaps after) your transaction. She asks the right questions and gets answers so that you have the information you need to make the right decision. I'll also add that she is genuine and equanimous in all of our interactions. That counts for a lot. read more

Sarah was great from start to close. We highly recommend Sarah and her team if you are planning on selling or buying! They were on top of everything, quick to respond to our questions or concerns. Her advice on staging and her ability to market our property resulted in a quick sale to a well qualified buyer. And she found us an off market listing, the perfect home for our family. Thanks Sarah! read more

Sarah Rogers is an Insightful real estate professional. She and her team are hardworking and give open and honest advice. We will definitely use her again in the future. read more

Sarah Rogers is an awesome realtor! She and her team made selling our home (during a pandemic) incredibly easy. She develops the strategy that is best for you and your home - it's not a cookie-cutter approach. She was very thoughtful about what we needed to do (and didn't need to do) to get our home ready to sell. At each step in the process she provided guidance and explained things so that we could make the best decision. With her help we ended up with 26 offers in 11 days and sold well over the asking price! She's not the only realtor that we've worked with, but she is by far the best. I've already recommended her to friends. read more

Sarah and her team are the BEST! Sarah is very knowledgeable of the neighborhoods that she covers and she has a ton of resources on hand. She laid out the whole marketing plan for us and guided us step by step along the way. She and her team were super responsive to phone calls, texts, and emails which is a big deal in my book. Everyone conducted with the utmost professionalism during the whole process. She and her team sold two of our properties in Pasadena and we couldn't be happier with both selling experiences and the prices we received. read more

We were fortunate enough to know Sarah's family for decades and we knew we would be in good hands because her family were such trusted and upstanding members of the community. We were so pleased with the outcome of our sale and for the patience of Sarah and her team. The sale took place in April as COVID began to take hold, and together we managed the selling of our home to everyone's comfort. We are so pleased. And, several months later, we know we made right choices with the right person. read more

Sarah is a kind, patient and highly capable real estate pro. She played an instrumental role in helping our family relocate from the Bay Area to Los Angeles. I was impressed by how masterfully she took us through every step of the contract, inspection and closing process. She's proactive and stayed on top of every detail. I recommend Sarah and hope to have a chance to work with her again. read more

Sarah went way above and beyond to help us buy our house 14 years ago, and because of that, when we decided to sell this past year, she was the first person we called. We couldn't be happier with the services and advice she provided in our most recent sale - which closed escrow in about 3 weeks!! She even helped us negotiate a lease on a rental house since we sold so fast! read more

We had an excellent experience working with Sarah Rogers. In a wild market, she help us find (and close on) our family's dream home. She was there every step of the way with invaluable advice. read more

Sarah Rogers and Susie Aguirre were absolutely amazing to work with while my wife and I searched for a new home in Pasadena. Both were extremely professional and hard working. They had a terrific knowledge of the Pasadena market and were well connected within the real estate community. I would definitely recommend both of them to anyone looking to purchase or sell a house within the greater Los Angeles area. Thanks again Sarah and Susie for all your hard work!! read more

Simply put, Sarah's brilliant. It comes as no surprise that she is so successful as a realtor, and that her whole team is exceptional. I met Sarah as I was relocating with my family from the east coast, with no knowledge of the area. Sarah not only found us the perfect home, but she also guided us through the entire process, accessible from day one to closing- and beyond. Her calm demeanor put us at ease immediately, while her sharp expertise brought us across the finish line. read more

To an out-of-towner like me who was looking for a home in the La Canada, San Marino, So Pasadena area, I had to do my research to find an experienced and approachable real estate professional whose help & guidance would be paramount for success. Research shows that location coupled with excellent schools are important for the value & resale of a house. Thus we looked for a professional who was in tune with our values, with local knowledge, as well as tireless energy. We are happy to have selected Sarah Rogers of the John Aaroe Group. She is busy which is good, as this is an indication that she is doing her job well. Yet she had time for us when we needed her. She was direct with us so we feel she was telling us what we needed to know. She was such a pleasure to be with. In all business & professional transactions, the end results count the most. When we decided on a house, we were decisive and efficient. It was Sarah's diligence and skill working with the seller and her broker that we were selected among 12 offers. In addition, Sarah collaborated with the mortgage banker tirelessly throughout this anxious and tedious process. Sarah Rogers' hard work has brought us a beautiful home, a happy seller's broker and a very grateful mortgage banker. We highly recommend Sarah Rogers. read more

Sarah Rogers was johny on the spot. She handled every episode as a pro. She got the best deal possible. She never lost her cool or composure. She is a true professional ! She got me the best price possible. read more

The house we bought had 18 offers. I know we got the house because of Sarah. Sarah is knowledgeable and professional while still being friendly and approachable. She patiently helped us with all of our questions so that we were able to make the best decision for our needs. I hope to work with Sarah again in the future. read more

Sarah helped my wife and I find a new home in the Pasadena area, and she did an excellent job. We were coming from LA, so we did not have a great understanding of all the different parts of Pasadena and the surrounding towns, and she was an amazing resource for us in narrowing down the search. Once we ultimately found a home and had our offer accepted, she did a great job of helping us through the offer, inspection, and closing process, and everything went smoothly. In fact, she did such a great job on the purchase of our new home, that we also hired her to sell our prior home in Los Feliz, which ended up going above asking with a short closing. We are very appreciative of everything Sarah did for us and we would highly recommend her to anyone looking to buy or sell a home. read more

We worked with Sarah while I was selling my home in Mt Washington. Sarah found us a fantastic house to rent and was very attentive to myself and my girlfriends needs throughout the entire process. She is a diligent and dedicated professional and was very easy to work with. Fergal and Darla read more

After our first meeting with Sarah, we were convinced that she would be the right agent for us. Her communication skills were evident from the onset but she also exuded an aura of calmness and took the necessary time to concisely answer all our questions. As we journeyed down this path of selling our home, we found that Sarah is a consummate professional who is never pushy but extremely supportive and a genuinely nice person. While we know Sarah has a lot of clients, somehow, she made us feel like we were her only client. Her ethics is beyond reproach and that is shown by the respect she garners from her peers. We relied on her sage advice on staging and vendors and the results were very well received. The photography and video of the house were superb. She is proactive for us as sellers and made the selling process seamless. Her team of Adriana, Meg, Jessica, Susie, Greg, Ashleigh and others are constantly updated and in the loop throughout the process. As a result, we were able to go from first showing to close of escrow in 19 days, with 20+ offers! We are so thankful for Sarah and her team in guiding us through and achieving a great result. Thank you, Sarah, Adriana and team! read more

Sarah is very professional, and great to work with. Sarah got us results quickly on the sale of our home in Pasadena last fall. Sarah's expertise on everything from Staging to marketing to closing, made everything go very smoothly. read more

I had never sold or purchased a home through an agent before. After my Mother passed away we needed someone to help us sell her home. It was a blessing that Sarah Rogers was recommended to us by a relative. Sarah guided us through the process in the most professional and caring way possible. I would never use anyone else when it comes to Real Estate read more

It was an absolute pleasure working with Sarah. She was very thorough and knowledgeable. I reached out to her because I had a client that needed to sell a trust property. I know my client was very grateful to have Sarah guide her through the sale of the house. The transaction went very smoothly; I can not say that about some other real estate agents I've done trust sales with! I would highly recommend Sarah. read more

I was looking to buy a house in the Pasadena area, but given market conditions I began leaning towards a lease. To this end, my agent found a house that I had actually considered for purchase was now offering a lease, and I jumped on it. We immediately presented a clean, overly-qualified lease application to Sarah, who represented the property. The response my agent and I received was disinterest and a general lack of professionalism --unfortunate, uncalled for, and frustrating to say the least. My lease agent repeatedly left messages and emails, which were met with silence. She did not have the courtesy to provide us with updates, explain any extenuating circumstances, or simply say "I received your email" in a timely manner. After a week with little contact, we discovered from a different agent (by chance) that she had received multiple applications, and was attempting to start a bidding war. On a LEASE, mind you. Not even a sale. But considering everything, is this a really a relationship you want to be in, regardless if it is to lease or purchase? Her missing, incomplete, and untimely communication, lack of professional courtesy to other agents, and willingness to engage in these games, inducing last minute surprises aren't traits I want to encourage in an agent. I realize everyone has priorities and when it involves losing 3% commission on a $1M sale, I can understand a lack of enthusiasm, but her behavior was just discourteous and unprofessional. The irony of the situation is that she very well might have sold me this home (an unusual property, stale after almost four months and a price drop); I had been thinking that in a few months or so I would ask to flip the lease into a purchase. In the end, she would have gotten her 3% and maybe some of the lease, doing her best service to her client (which could be you dear reader), and making not one, but two happy customers. Now instead she gets a Yelp and my not wanting to do business with her. read more

Sarah Rogers is the best Realtor! Such a pleasure to work with. She knows Los Angeles and San Gabriel Valley extremely well. She helped us buy a house in Monrovia, and did not disappoint. She will take care of you every step of the way and ensure that the process of finding and purchasing a home is fun and easy. read more