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The Berns Team - Keller Williams Realty

5.0 (106 reviews)
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Services - The Berns Team - Keller Williams Realty

Property management

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Buyer's agent

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Listing agent

Rental agent

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Ask the Community - The Berns Team - Keller Williams Realty

Review Highlights - The Berns Team - Keller Williams Realty

Laura and Jason met with us the next week, explained their selling strategy and how they prepare the property for sale.

Mentioned in 67 reviews

Read more highlights

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Eva Lin - Lin Realty Group

Eva Lin - Lin Realty Group

(159 reviews)

Angel Chao and the Eva Lin realty team were the best allies we could've hoped for when we bought…read moreour house. I say that not just because Angel was extremely knowledgeable, but also because she treated us with the same care she'd treat her own family. She was patient with us as we changed our minds a few times on what our wants/priorities were, was incredibly forthcoming about the pros/cons of every house we visited, and never once pushed us toward a home we didn't love. She gave us practical advice on how to discern if an home was for us - this included her strong recommendation that we visit the neighborhood at night to make sure we felt safe. We followed her advice, and are glad we did! Even after we closed, she guided us through an intense and complicated 14-day escrow that would've been impossible to navigate on our own. We were very closely in touch, and she really kept us in track. During escrow, we had a great experience with all of the inspectors that the team recommended to us - we truly felt that they only recommended companies that they would use themselves. Furthermore the team arranged everything for us - it really felt like a concierge service! For these reasons and so many more, we enthusiastically recommend Angel and the whole team to anyone looking to buy a home!

I keep a close eye on the real estate market and I had two big worries going into this home sale…read more First, I was concerned our house wouldn't sell at the price I wanted. Second, I was worried it would take months to find a good buyer. Thanks to Eva, neither of these scenarios materialized. In fact, she got us multiple strong offers within a week of listing the house on the market and we accepted the best offer at a phenomenal price. On top of that, the entire transaction was under contract and closed within 30 days. In addition to the fantastic sale outcome, our overall experience with Eva as our agent also exceeded my expectations. My favorite thing about working with her was how accessible she was. I know she's one of the top realtors in town so I was worried that she'd be hard to reach and maybe even distracted with a heavy client load. It turned out that wasn't the case at all. She was easy to get a hold of and she gave me her undivided attention each time. TLDR: If you're looking for exceptional, top-tier service, go with Eva. Eva made what's normally a very stressful process so incredibly easy, and we're truly grateful.

Alex Waidley - Compass

Alex Waidley - Compass

(38 reviews)

I was referred to Alex when a friend sold their home with her and had a fantastic experience. In…read moreshort, we also had a fantastic experience selling our home! She's easy to work with and highly collaborative. She has a great support system around her which enables her to accommodate our circumstances (contractors, staging, escrow, etc). She laid out the proposal from start to finish and it's really impressive how on point it was. Where she really shines is her attention to detail from an interior design perspective to ensure your home draws the maximum amount of attention and opportunities. Throughout she was hands-on with checking in on the property, inspections, and giving me the rundown of each open house session. If you're looking to optimize your home buying or selling experience, I would highly recommend Alex. She has competitive commissions and it's definitely money well spent.

As a first-time homebuyer, I had a million questions (and a lot of emotions) throughout the…read moreprocess, and Alex was truly incredible every step of the way. She was patient, kind, and always available, answering my emails and texts late at night and early in the morning without hesitation. What I appreciated most was her honesty and transparency. She explained the offering process in detail, walked me thru all the paperwork and made sure I understood everything, and I always felt like she had my best interests at heart. She wasn't just my realtor, she honestly felt like my therapist at times lol, and helped me stay grounded when the emotional ups and downs of the search got overwhelming. I can't imagine going through this experience without her, and I would wholeheartedly recommend Alex to anyone looking to buy a home, especially first-time buyers who need someone they can truly trust!

Mike Chou | The Chou Team | Kw - Mike Chou Founder and Principal of The Chou Team, partial Owner of KW Executive in South Pasadena

Mike Chou | The Chou Team | Kw

(119 reviews)

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

First time working with Mike, and as someone in the same business, I have so much respect for him!…read moreMike has a strong work ethic, communicates clearly and consistently, and is always responsive. He stayed on top of every detail, made the entire process smooth and stress-free, and handled everything professionally from start to finish. Overall, it was a great experience and an easy transaction. Hope to work with you again, Mike!

Kenya Reeves Costa - The LA Homegirl

Kenya Reeves Costa - The LA Homegirl

(88 reviews)

When you go to the dictionary and look up "professional" or "capable" or "effective," you'll see…read morethose definitions. What else would you expect? It's a dictionary, that's what it's there for. But along with the definitions of those specific words, you also will see a reference to Kenya Reeves-Costa. Believe it or not, that is a shortened version of her name, as her full name is "Kenya Teresa Sarah Francine "Francy" Keller-Reeves-Costa" but that's too long to fit on a business card. And perhaps that reference in those definitions would hav been hand-written in, but no less accurate. Jokes aside, Kenya is a consummate professional with a crack team at her side: she's diligent, excellent at follow-up, a proactive advocate for her clients and a solid negotiator. You couldn't be in better hands, unless they were the Lord's. Or Galactus'. OK, maybe not Galactus', but the Lord's or...some other...giant person. Ant Man? He gets big sometimes, right? I think I saw that in a movie. Forgive me, I'm meandering because I've been drinking. It's just water, but still...phew: strong stuff. Anyway, highly recommend!

Relationships are key, integrity matters and your gut is probably right! These are three of the big…read morelessons that were reinforced through our time working with Kenya. It has been a few months since we moved into our new home. I wanted to let the whirlwind of the home search and purchase process cool off a little bit before writing this review. I love our new home and our neighborhood and Kenya played critical role in helping us get here.. She took the time to show us enough properties to get a solid sense of what we were looking for and the things that were important to us. She also threw a couple of houses in the mix which helped us zero in on what we didn't want lol. Once we did find the house that we were very excited about, Kenya walked us through the process of making an offer, getting inspections, negotiating etc. Unfortunately the seller's agent proved not to be operating in good faith and we had to withdraw the offer. Kenya quickly pivoted and was able to use a connection she made earlier to get us access to another home in the neighborhood before it was even listed. In the end, the second home was a much better fit for us. It was a much better experience working with the second agent and sellers and the timing worked out well. This is my first time buying a home and Kenya and her team made a very stressful few months as pleasant as possible. I'm grateful to have had her on our team!

Joan Bang - Compass - Joan and her teammates: Lilian and Dave.

Joan Bang - Compass

(66 reviews)

I recommend Joan without reservation. Joan made our home purchase experience seamless from start to…read morefinish. She is clear, knowledgeable, a warm and comprehensive communicator, and excellent at understanding and exceeding customer needs. We really enjoyed working with her and recommend her to everyone we know.

We recently used Joan and her Compass team to sell my father's house in Pasadena, and it was a…read morewonderful seamless experience. Joan came highly recommended by a friend who has used her several times to sell some of his properties in the San Gabriel Valley. When we first met Joan, we were instantly impressed by how much homework she did on our particular area, and how to best market the house. The house sold very quickly, and for a price well above our best expectations. Joan was also instrumental in connecting us with qualified contractors to help with moving, clearing out, cleaning, and repairs to get the property ready. All were great and reasonably priced. Using Joan and her team just made everything so easy. Joan is always personally available to handle all the many steps that happen in selling a house. And when she is away, Lilian and Dave are her team members who are right there to take calls and provide anything needed. We felt very well taken care of by Joan and her team at Compass during every step in this process. I highly recommend Joan Bang from Compass. Thanks Joan, Lilian, and Dave! Job well done!

The Berns Team - Keller Williams Realty - realestatesvcs - Updated May 2026

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