My husband and I recently met Laura at an open house in Sierra Madre. We had been to many open houses in the area due to our search for a home with a range of experiences from not greeting us or talking to us at all to being totally friendly and answering our questions, but not being able to answer because they weren't the actual listing agent and didn't know much about the property and everything in between. However, something was very obviously and immediately different about Laura that we hadn't seen. You can tell that she really loves what she does and is passionate about the process. I was impressed by her compassion towards us, her care and attention to the property and her sellers and even having an extra event and inviting the neighbors. Who does that? Anyone would be lucky to work with her and I would definitely recommend her. read more

The Berns team was a dream to work with on our condo sale. From the very start, Jason and Laura Berns immediately stood out to us for their professionalism, responsiveness, and well thought out plan about how they would sell our property. They also reacted to us touring them around our unit in real time, and I felt more confident as they were honest with what they would do or change from the outset, rather than saying what they thought I might want to hear. They have deep expertise, selling over 100 properties a year, so they have a very good beat on the current market and what works to sell your home to meet your goals (in our case, we hoped to reach a certain price quickly because we already had plans to move out). The team is deep and goes beyond just Jason and Laura. They have several other team members that specialize in different services, as well. We interacted with Alex and Mike who helped us ready our property for the open houses, and were always available to answer questions. If you wish, they will also put together a "transformation contract" where they will pay up front for work to be done to the property (e.g., painting, handyman jobs, staging) and then will take their payment out of escrow after the property sells. Also, the team does not take any percentage of those quotes - all the money goes to the contractors. To me, this not only reflected their confidence in their ability to sell the property, but also was just genuinely helpful from a cash flow perspective, while also supporting local contractors. We went this route, and it was quite amazing, as they managed everything from scheduling, to letting people in the house, payment, etc. It was a seamless process. Then when once we got an offer, their transaction manager, Alma, was super helpful in answering all of our questions about the closing process. I was initially a little concerned after we signed to work with them and I saw all the other properties they were currently selling as pretty much all of them were substantially more expensive than our property as they were luxury single family homes. In other words, I was worried we could be seen as lower priority because we wouldn't make them nearly as much money as sales of these other properties. However, not once during the entire process did I feel that way in practice. Our questions and concerns were always responded to immediately, and above and beyond what I expected. I had a fair bit of anxiety during the process as it was the first time we had sold a property, but Laura was there to sooth my anxieties and help me through every stage of the process. Jason, Laura and the entire team are not only pros, but just great and kind people. I cannot think of any feedback I would provide in a constructive manner as we were very happy, well informed throughout the whole process and ended up with a result we were very happy with. I would absolutely work with the Berns team again and recommend them whole heartedly. read more

We were so lucky to find Jason Berns and team to help us for our Arcadia property leasing. From the very beginning, they were responsive, professional and attentive to our questions and concerns. They helped us find the great tenants and made the process seamless - from listing the property to screening applicants and finalizing the lease. What really stood out was Jason's deep knowledge of the market, excellent communication, and genuine in making sure everything handled properly. It is rare to find someone who is both efficient and personable, and Jason delivered on every level. We highly recommend Jason and the team because they are trustworthy and get results. We will keep working with them with our other house matters In the future. read more

We were overwhelmed when we went to prepare our home for sale. The team came in and saved us. They helped plan, clean and stage our home. The transformation was awesome. We were able to sell quickly. I highly recommend them! read more

I wish I could give them 10 stars! Laura, Jason and their outstanding team were a Godsend for us and exceeded all our expectations. We had been trying to sell our duplex for 2 months, starting in August, with another agent, and it was not going well at all. The market was changing due to interest rates going up but there was still low inventory over all. Our listing was not well promoted, open houses were poorly attended, we had one deal fall out of escrow and another offer fizzle out. Then, by complete chance, I saw an old friend at a get together that had just used the Berns Team to sell their property and told me what an amazing experience she had. The very next day we called Laura and she was ready and willing to help us out. Laura and Jason met with us the next week, explained their selling strategy and how they prepare the property for sale. They had a proven track record and we were very excited to work with them. It was a tight turn around once we moved out, but they did it! They recommend some cosmetic improvements and staged our property beautifully. They worked with our tenant to make sure the process went as smoothly as possible. With their proven strategy, and in a challenging real estate market, they got us multiple offers and worked well with the buyer's agent as the contingencies were satisfied during escrow. Save yourself the heartaches and aggravation of using anyone else BUT the Berns Team. They are not only professional, and experts in real estate, they are kind, sincere and compassionate. We are truly grateful for our experience with Laura, Jason and the entire Berns Team! read more

I was really lucky when my next-door neighbor referred the Berns Team to me because Jason and his team had just sold his unit a few months earlier. After the first meeting I had with Jason Berns to list my property I knew this was going to be special. He explained what should be done for a fast sale and I let him run with it. He also convinced me that staging is everything and boy was he right. He had a buyer in escrow a week after the first open house. Fantastic! I've bought and sold real state my whole life, but I've never had a realtor like Jason and his team. Even attention to small details, like the promotional brochures and sales contract being bound with gold hardware and even a gold paper clip. Surprising that little things like that can be very impressive and memorable. Thank you, Jason, Laura, and the team! read more

You know can be terrible? Buying and selling a house. You know what makes it easier? Working with incredible realtors. Lily Chin was essential during our process and treated us like friends. Jason, Laura, and Alma were involved every step of the way. The Berns Team Blitz really is a Blitz . . .thanks to their guidance we sold our home of 15 years in 6 days for above our asking price! Wow! We are so grateful for their care and advice. Thank you Berns Team for everything! read more

We utilized the services of Jason, Laura and the rest of The Berns Team to sell a home in La Canada that had been in our family for over 54 years. I cannot say enough on how professional they were to work with us during the marketing and sale process. They are extremely capable and have excellent resources to bring into a situation that may require help from outside a normal array of services a typical broker has to offer. I highly recommend them and appreciate all the assistance they provided us up until the last day of the closing. Thank you Jason and Laura and your entire team! read more

In a world with so many choices and decisions to make, this one is a slam dunk. Laura Berns and her team are what a professional real estate team should look like. If you are in Southern California and have a home to buy or sell, call The Berns Team, you will be glad you did. We don't know what we would've done without them. They truly handled every detail for us and never gave up or slowed down in the tough sellers market in which our property was located. From coordinating painting, carpet cleaning, staging, weekly open houses and all the rest of the long to do list an agent has, they were there for us. I only wish I could export them to the East Coast to handle some more real estate deals for me! Thank you from the bottom of our hearts Laura and The Berns Team. read more

"It's Better With Berns" and it is not just a catchy phrase. It DEFINITELY is better with Jason and Laura Berns!! My parent's house in San Marino sold during their 6 Day Blitz with no contingencies and over 18% asking price. So what is the Berns difference, you ask? Their professionalism stands out in so many ways. Jason and Laura freely gave advises as to how to best prepare the house for sale. By the way, their recommendations were spot on. They set up appointments with vendors to come and give quotes for painting and refinishing floors. Anything that I could use assistance in, they were willing to help before we even decided on having them represent us. I've had special requests in accommodating my aging parents and they went out of their way to do so. They are great listeners and they understand that there is an emotional attachment to a family home. Jason, Laura and their team led us step by step during the entire process taking much of the stress away from us. At the same time they welcomed all my inputs and I had many. Laura gave me updates during the open house and I really appreciated that. She even played soft music in the house during open house creating a warm and welcoming atmosphere. Every thing they did had a professional and a personal touch. Jason and Laura are great agents and they are genuinely good hearted people with integrity. From conversing with the vendors, inspectors and cleaners, I've learned that Laura and Jason are quick to lend a hand to the needy and they donate generously to good causes. It was such a blessing to have them represent us. read more

We are so thankful we found the Berns team to sell our home. Our conversations started several months before the home hit the market, when we were still deciding what to do. After our tenants moved out (thanks Laura for advising on that process!), we met with the Laura and Mike, who handled the entire "transformation" process to get the home ready for sale. Being down in Orange County, this was a lifesaver, as they were able to coordinate and manage the vendors. Mike was even kind enough to take out the trash for us when I texted him the very last minute on the week we were supposed to be doing the showings. And he even came back to put the bins back. Thanks again Mike! We worked with the rest of the amazing team--Jason R on marketing, Alma on the closing, Melissa on the offers and other important details. All the while, Laura and Jason worked to ensure a smooth sales. We were able to open escrow in 6 days and close 21 days after that! The "6 Day Blitz" generated much interest and we were able sell well above asking. Not only is the team great professionally, they are truly great people with a good heart. We have been blessed by their warmth and words of encouragement. They handled the sale so smoothly and with little involvement on our part, we were able to put our energy into other areas of our lives we needed to prioritized during the sale. Thanks again, Berns Team. I highly recommend them. read more

I wholeheartedly recommend the Berns Team to anyone looking to buy and/or sell a home. They are a knowledgeable, dedicated, detail-oriented, efficient, top-quality team that was simply a pleasure to work with. Buying and/or selling a home can be incredibly stressful and overwhelming, but with the Berns Team's help, we did both simultaneously and felt comfortable and taken care of throughout the entire process, and ultimately achieved results beyond what we even thought was possible. I am so grateful to the entire team and would work with them again in a heartbeat. read more

The Berns team did an amazing job in getting the property staged and ready to list (2 weeks). They held 4 open houses in 5 days and received 10 offers on the 6th day. Went into contract on the 8th day and closed 17 days later. The team kept things moving along swiftly without us having to lift a finger. Amazing job! Thanks Jason, Laura and the team! read more

I can't say enough good things about The Berns Team. Our house in Pasadena sold in 10 days for almost 10% more than asking!!! The team were flawless on execution with great advice and guidance through the whole process ... and then they helped us buy our new home in La Verne. All in the middle of a pandemic. Thanks Berns Team!!! read more

I was so impressed with the professionalism, skills and friendliness the Berns Team showed when they sold my home. It was my first time selling and I had no idea what to expect so was nervous. They put me at ease. Jason and Laura explained everything with details and metrics and their team took everything over from staging, pricing, negotiating with the buyers and helping me accept the best offer. I got to take a 6 day vacation to see my extended family while they work their magic to sell my home with 4 great offers in just 6 days! My home sold for $189K over asking price! I highly recommend the Berns Team as they are the best in the industry and I look forward to buying and selling with them in the future! read more

The Berns team was a great partner in selling my house. Their quick process and attention to detail helped me get maximum value for my home. They really have a team that helps you market, stage, and sell your home. All of the team was super responsive and kept me informed perfectly along the way. Even when we encountered an unexpected document need, they were able to leverage their industry relationships to help us close on time. I highly recommend partnering with the Berns Team! read more

The Berns Team exceeded all our expectations! We were impressed from the start, meeting with Jason Berns about the process, financial goals, and schedule. There were additional concerns about the management of selling our family home because we were located in different states. All the worries were eliminated as we realized that we were dealing with a top-notch competent, professional and highly-experienced team. From the initial meeting, with a custom comprehensive marketing presentation to the responsiveness and attentiveness of each request, we felt like we were in good hands and had made the right decision to partner with the Berns Team. It was very impressive to meet the team's contractors who helped us improve the property and get it ready for market. Their well-honed 10-day marketing blitz campaign delivered on promise - we received over a dozen offers and the final sale price exceeded our expectations. It was amazing to see how the improvements and staging maximized the return when the house was sold. The professional photography, videography, 3D online tour, website and marketing materials were supremely executed. They even included a personal touch of our family's legacy in the story of our family home. We very much appreciated having the Berns Team in our corner and we highly recommend them to anyone looking for a professional, responsible, and seasoned real estate team who will provide excellent service and winning results. The Berns came highly recommended to us from dear friends, also in the real estate business. Their passion about giving back to the community, locally and globally, speaks of their faith and heart to serve others. Thank you Jason and the Berns Team. We are thankful and grateful. May God bless you! read more

Five Stars Plus The Berns Team What a positive experience we had selling our house with the extraordinary Berns Team. Its realtors and staff's experience, marketing plans, and professionalism made it possible that our house sold quickly. The Berns Team's resources and contacts such as painters, movers, storage facilities, and stagers made it possible to prepare our house to go on the market smoothly. Our realtor, Laura Berns, is professional, has years of experience, guided us through the home selling process with facts, compassion, and humor and with the highest level of integrity. She and her staff made the selling of our house a positive experience and we highly recommend them. read more

Jason, Laura, and Lily are the consummate professionals. They understand the market, advocate for their clients, and provide true wrap-around services. Highly recommend them if you're looking for a team that works hard on your behalf! read more

Laura, and the rest of the Berns team, was our savior during a wild time in the real estate market buying our first home. From our first consultation through after we closed and moved into our new home, Laura guided us every step of the way. She was caring, thoughtful, and stood up for us when we were uncomfortable due to a very difficult seller. She was very perceptive, extremely professional, thorough, timely, and she let us be picky and fickle as we worked through figuring out what we really wanted. She guided, encouraged, and helped us through every step of the way. As an added bonus, Laura and Jason are parents, and for us, as young parents, having that in common, and the grace and patience related to parenthood during home buying, was so helpful and endearing. I cannot recommend the Berns Team enough!! There is no reason to look any further, give them a call now! We will absolutely be recommending to any friends in the area looking to buy. Thank you so so so much!!! read more

The Berns team was positive, kind, professional, honest, and always available. Laura's enthusiasm for our property and their good advice on staging, etc. kept things moving forward. Everyone on the team was great to work with, and responded RIGHT AWAY to any questions we had. Laura is not someone who signs a contract and then disappears to let her team do it all.... she was right there in the fray. Selling a home is stressful, and we felt well taken care of by the Berns team. Thank you! read more

My experience working with the Berns Team, Lily in particular, was exceptional. We already had a pretty clear vision for the type of property we wanted. They were very easy to work with during the search, providing very solid advice throughout the process. Lily was instrumental in getting our offer accepted by the sellers and keeping me sane during some bumps in the road during the escrow. In some ways the delays were a positive, as I ended up getting the keys to my first home on my birthday! I'd wholeheartedly recommend working with the Berns Team for any of your home buying/selling needs. Everyone involved is an incredibly warm and friendly person, and a treat to work with. read more

Shortly after moving into our home in Pasadena, we realized that if we ever sold it, we had to get Jason and Laura on our side. The Berns Team are simply the best selling agents in the area, bar none. Their open houses are such an event that I once inadvertently got stuck for 20 minutes in a traffic jam caused by people looking to park for one of them near Bungalow Heaven. If your selling agents need a park n' ride system for their listings they are probably doing something right! So when it came time to sell we asked them to help us out and they did a great job! Our property was a little bit challenging because it was a little bit outside the mainstream but Jason and Laura had the experience to figure out what the market would pay for such a thing. Other realtors might hem and haw and ask you to figure out a price based on their comps but The Berns Team brings data and they have enough volume to understand how the comps will actually fit with your property. They also are much more sophisticated with staging, listings and social media posts than most realtors are. They made a really cute YouTube video that my mother claims made our house look like the Taj Mahal, and they always do a fabulous job on their staging and Matterport walkthroughs. It is important to note that it is the Berns TEAM, so you won't only be dealing with Jason and Laura. This did come with some communication issues when handing off between different team members. Alma, Mike and Melissa were all wonderful, but there were a few rough spots because specific information about the property didn't get passed along, like how to access the attic when one of the inspectors came by. This is the tradeoff you make when you choose to work with a team that does this kind of volume, because they are dealing with multiple houses every day. If you have availability I'd recommend trying to meet every team member when they are at the house to walk through the property with you. The biggest problems we had were pandemic and crazy-housing-market availability issues with the painter. Laura's preferred painter was completely booked and I was not pleased with the job the backup painter did. Laura worked hard to get the issue fixed but ultimately we had to stick to the listing schedule and I had to let it go, but Laura did a good job managing me in that regard because I do tend to fixate on details that wound up not being as important to the buyer. She also was very helpful when it came time for negotiating repairs which I was getting incredibly stressed out about, and she got us a much better result than I was expecting. All in all though, it's hard to imagine that anyone could have done a better job selling our house and helping us navigate this wild real estate market! read more

Jason and Laura and their team were AMAZING!! We were feeling hesitant about buying a house in today's crazy market, but the Berns Team helped us feel comfortable and successful throughout the whole buying process. They helped us put together competitive offers on multiple home and were also incredibly personal in their communication with us. The Berns Team helped Jonathan and I find our dream home in the perfect location, just five minutes away from my husband's new job. We are so grateful!!! read more

It's true-- we chose them for their detailed and unique system and warm approachability, and are glad we did. Laura and Jason and the whole team took what was a bit of a tricky scenario-- a home we'd had for many years and were anxious to sell but under not-ideal circumstances ( a change of many months on our end on our sell date, a changing market, offers that did not pan out as hoped, etc.) and made the potential chaos more than just manageable, but simple. We sold the home with the best possible outcome (though they made it look so phenomenal, that we maybe second-guessed for a minute there.. :) and we are so grateful. read more

We were anxious to relocate to join our family in another state. The Berns Team went above and beyond to make this happen for us. The team is a well-oiled machine, with a step-by-step method toward getting homes sold as quickly as possible for the best possible price. They have people to handle every possible situation, ensuring a smooth sale. I highly recommend them. read more

Working with the Berns Team has been a pleasure. We have sold two properties and acquired one in the last 4 years. They make all the hard work that goes along with selling and buying a home look seamless. Their vast real estate knowledge and experience makes you feel well taken care off. I highly respect their work ethic and attention to all details in a transaction. While acquiring our recent home I was really far along my pregnancy and even though it was a complication transaction it never felt stressful. They highly value the relationship they will build with you. They made our current home possible in such a competitive market and helped us sell two properties above listing price, we are forever grateful for them! read more

My family had a wonderful experience buying our first home with Laura. Laura listened well, never pressured us, gave ready answers on the costs of inspections or repair estimates, and had a remarkably accurate "gut feel" on the price homes would end up selling for. She also has great relationships with reliable lenders and contractors. At the time we were searching, desirable homes were getting 15+ offers and going under contract in under a week. In the midst of this, Laura did an incredible job making personal connections with the selling agents and putting us in the best place we could be. After we went under contract for our home, she helped us so much by arranging all the inspections. We are thrilled with the home she helped us purchase, and would highly recommend her to everyone. And coronavirus side note- Laura always wore masks, opened doors for us during house visits, and was very covid precautious read more

I sold my mother's house in Loma Linda with expert help from the Berns team. They went over and above all my expectations. They had a Halloween open house and almost 200 people saw it that day. The resulting numerous bids were handled efficiently and fairly. At the end of the day, I felt that all transactions were conducted with my best interest at heart and I was very happy with the communication and assistance I received along the way. I will continue to use the Berns Team. read more

Love the Berns Team!!! We had no intention of buying a house, but then the perfect listing popped up. Mike from the Berns Team was excellent at walking us through the process, being honest and realistic about expectations, and putting in the hard work to make sure our offer glowed. Miraculously our offer was chosen from the bottom of the pile and I can say without a doubt that so much of the credit goes to the Berns Team. And then it turned out that our house was the 100th sold this year by their team so all profits went to charity! Blew me away. Not to mention they let us use their company moving truck for FREE! They sound too good to be true because they are. Highly recommend these amazing folks! read more

Working with Jason, Laura, and their team selling our investment property in Pasadena was a great experience for my partner and me as investors. We are quite demanding, and expect quite a bit from the listing agent in coming up with the best recommendations in finishing the property, staging it, the price point to market the property, and the open houses. After interviewing a few top companies in Pasadena, Jason's team was the best choice, and we were very happy with the entire selling process. read more

We had a great experience with the Berns Team. They made the process of buying our first home in the Valley as seamless as it could possibly be. We worked most with Lily, who was enthusiastic and communicative and definitely helped ease the anxiety of the process. Knowing there was an entire team behind the operation was certainly a relief, and we'd be happy to work with them again! read more

I had a great experience with Jason and Laura and their team. They did a fantastic job in helping me sell my Walnut home, very honest and efficient. My home sold within 10 days after being launched. I will definitely refer them to friends and family. read more

I cannot even begin to express how amazing of a team the Berns team truly is! They made our first home buying experience unlike anything I have ever experienced! I've had more difficulty buying a car!!! From the open houses all the way to closing escrow the Berns team has been exceptional! Chris and Melissa were the NICEST people I have ever worked with! Melissa was always sending a weekly notice throughout escrow and Chris was the most attentive person I have ever worked with! It didn't matter what day or time it was if I had a question or concern Chris was literally answering me within a minute! They all helped us achieve our dream of buying a beautiful home! Thank you to the Berns team and especially Chris! read more

The Berns Team - Keller Williams Realty - The sweetest thing ever! This basket made me so happy!!!!! Chris gave this to is with the keys to our new home! - Real Estate Services Near Me - Pasadena, California

Where do you begin in a review of such importance? Buying/selling a house is the largest transaction most of us will make in our lifetimes, so you definitely want the right people by your side to walk you through this incredibly stressful process. Let me just say, then, that, without equivocation, the Berns Team (Jason and Laura, Denise, Melissa, Mike, Alma, et al) are the absolute pinnacle of what you want in a Real Estate team. No ifs, ands, or buts about it! From the very beginning, when we first reached out to Jason over a year ago because of the creative and effective marketing they use to advertise their business, we knew we were in the right hands. Jason came over to our home and talked to me and my wife for close to an hour about our place and about the marketing and sales strategy he and his team would use to sell our home. It was a no-brainer from that point on. He left us with an elaborate portfolio that was truly impressive. A year later, when it was time to sell our home, we made a call to Jason and he immediately got back to us and, from that point on, consistently impressed us with his buttoned-up approach to just about everything. His willingness to listen to our suggestions and concerns, his knowledge of the real estate landscape, his sage advice, the absolute professionalism of his entire team -- all of it was honestly more than we could have ever reasonably expected from any other realtor. But I could say all of this and it could mean nothing if it doesn't translate into solid returns. So let me trot out a few highlights as a way to close this review, and keep in mind, this all happened in the middle of the worst global pandemic in more than a century: 1. Home went on the market on Mar. 20 with an incredible virtual tour, gorgeous photographs, a 3D tour, and a personalized video tour on YouTube, along with a wonderful write-up of our home. All of this was necessary during this time of quarantine and social distancing, but the Berns Team has been doing this sort of thing for years. 2. A modified open house, by appt. only and with gloves, masks, and booties, was held on Mar. 22 that saw close to 100 people come through. It was done with the utmost care taken for my family's health and with the assurance that only a limited number of people came through at any given time. Didn't receive a single complaint from visitors or neighbors. 2. We received multiple (as in 14!) offers in less than 48 hours, all over asking price. Counters were sent out on the 24th and our house was in escrow by the 27th. All I can say is, if you're selling or buying a home and you live in the L.A. area, there's only one realtor you should consider. Yes, our house is cute, but without the Berns Team, we wouldn't have the response that we had. No question. The Berns Team is the best. Simple as that. And in a transaction of this magnitude, the best is the only acceptable option. And they donate some of their proceeds to wonderful causes. How cool is that?!? read more

We were more than pleased with their excellent service and professionalism. Alyssa Vargas and the Berns Team were a great support as we navigated purchasing a home during the Covid lockdown. It was certainly a unique situation to navigate the home purchasing process; but the Berns Team made it easy. Alyssa who is one of the top lieutenants, she stood in our place when we were unable to visit properties because of restrictions. The Berns Team went the extra mile as our real estate representative. read more

searching for the 'perfect' home for yourself and family is certainly no easy task. then when you think you've found it, there's the whole part of figuring out and doing whatever you can to get it. that's why you have The Berns Team! they're professional, knowledgeable, and personable throughout this often-stressful journey - and ours was without a doubt a long roller coaster ride :D. but Laura, Colin and Jason stood by, consistently there to answer whatever question (big or small), share recommendations or exclusive updates that may have been of interest to us, and respectfully advise us on all our decision making. in the end, we got exactly what we wanted...with The Berns Team adding a sweet, personal touch that nicely wrapped up the entire experience like a sweet cherry on top. thank you! read more

It certainly in better with the Berns Team! It was a pleasure, yet again, to have the team help me with my recent purchase. In particular, Lily who navigated beautifully through all the hurdles in this current market. She kept me informed, gave great advice and was persistent with the buyer's agents to get my offers noticed. Berns Team has helped me through two purchases and one sale over the years... and you can bet they'll be handling my next real estate transaction. read more

I interviewed four real estate agents to sell my home before hiring The Berns Team. I hired them because they are organized, methodical, and have a lot of resources on their team. Jason told me what was likely to happen through the entire selling process, and the sale of the house went exactly as he said it would. They got me multiple offers and $500,000 over my list price. Most agents are one-person operations that are a little scattered. They have a large team of people that do certain roles, they are very organized, and have a proven method of selling houses. I cannot recommend them enough. Do yourself a favor and consider using The Berns Team. read more

After anguishing over the decision, my family and I finally decided to sell our family home after over 60 years. The Berns Team was very compassionate, understanding, patient and thorough. They were available to me if I had any questions no matter how simple or hard. The sale went off without any major hitches. I would use the Berns Team again and I recommend them highly. Thank you Berns Team. read more