I recommend Joan without reservation. Joan made our home purchase experience seamless from start to finish. She is clear, knowledgeable, a warm and comprehensive communicator, and excellent at understanding and exceeding customer needs. We really enjoyed working with her and recommend her to everyone we know. read more

We recently used Joan and her Compass team to sell my father's house in Pasadena, and it was a wonderful seamless experience. Joan came highly recommended by a friend who has used her several times to sell some of his properties in the San Gabriel Valley. When we first met Joan, we were instantly impressed by how much homework she did on our particular area, and how to best market the house. The house sold very quickly, and for a price well above our best expectations. Joan was also instrumental in connecting us with qualified contractors to help with moving, clearing out, cleaning, and repairs to get the property ready. All were great and reasonably priced. Using Joan and her team just made everything so easy. Joan is always personally available to handle all the many steps that happen in selling a house. And when she is away, Lilian and Dave are her team members who are right there to take calls and provide anything needed. We felt very well taken care of by Joan and her team at Compass during every step in this process. I highly recommend Joan Bang from Compass. Thanks Joan, Lilian, and Dave! Job well done! read more

Joan and Dave are amazing in every way. They found us a fabulous condo, worked with us every step of the way , covered every detail and more, and made sure we were always treated with respect and care. And they did this even while we were often thousands of miles away. But beyond the professionalism, Joan and her team are simply wonderful people. My husband and I felt comfortable with them from the start. We are the third family members who have bought or sold properties though Joan, and now we know why. If you are making a home purchase, you shouldn't do it without Joan Bang. read more

Never returned my call and I'm trying to buy/lease an office building but I guess she is too busy? Good for her

We had the best experience buying and selling our home with Joan. We worked with another agent for a prior home purchase and the process was so stressful. Our experience with Joan was so much better and the whole process went smoothly. From the very beginning we knew we were in good hands because Joan really had our best interest at heart. She is not the type of agent that tries to make a quick sale and move on to the next client. When you are her client, Joan treats you like family. She really lives up to her slogan that she's your real estate agent for life. Joan is organized, meticulous, efficient and a skilled negotiator. The house we were interested in had multiple offers, but we were able to secure the home because of Joan. After buying the home, Joan was able to help us sell our house for over asking. She kept us up to date throughout the process by sending us weekly updates. If we had any questions she responded promptly. Joan made the whole process as stress free as possible. If you choose Joan as your agent, you'll be in great hands. You cannot find a better ally in the real estate business. We highly recommend Joan Bang as your partner for buying or selling your home. read more

The best home buying experience you'll ever find, HANDS DOWN. As first time home buyers, we had a lot of anxiety with the overall process. Joan gave a great introduction and guidelines in the very beginning so we knew what to expect. She was thoughtful and made sure she understood what our needs and wants were for our dream home. And when those needs changed, she adjusted quickly in her search for potential homes. Once we got an accepted offer, she had a list of trusted contractors ready to go and was present for all the inspections. Any questions we had, big or small, regarding everything from plumbing, loan, escrow, etc Joan had an answer for us or got answers for us in a timely manner. She made sure we felt comfortable every step of the way. If you're looking for a professional who really knows the market, and genuinely cares about you and your needs, Joan and her team are simply the best for the job. read more

My husband and I recently had the pleasure of working with Joan for the purchase of our new home, and we cannot recommend her highly enough. First time purchasing home is not easy but Joan makes every steps easy for us from the very first meeting. Joan's keen eye for detail and ability to anticipate potential issues made the entire process smoother and more efficient. One of the things we appreciated most about Joan was her excellent communication. She kept us informed every step of the way, answering our questions and providing updates. Her responsiveness and transparency helped us relieve the anxieties we had during the home-buying process. Joan's negotiation skills were top-notch. She helped us get the best possible deal. Joan is very friendly. She genuinely cared about our needs and was always willing to go the extra mile to make sure we was happy with our purchase. My husband and I can't thanks her enough for all the works she had done for us! HIGHLY RECOMMENDED!!!! read more

Joan has been there with us for the entire journey where she helped us sell both our homes and then finalizing it with finding our dream home. Throughout the process she always made me aware in advance what is needing to be done/expectations where I did not feel lost or unsure what the next steps would be as she outlined it clear from the onset once we started escrow. She made a somewhat trivial, anxiety producing experience simple and was always there to take my calls/text. I always felt I was in good hands as she is genuine, positive, straight forward and with what is realistic versus my perceived reality which explained why things did go so smooth. So basically I listened to her... If by chance you are fortunate enough her teammate Dave will accompany you with your journey. This guys is knowledgeable, patient, chill and just beyond amazing. You'll understand what I mean if you ever have the pleasure of meeting him. Love you big guy! But make no mistake if there is something that is off track/the other party not playing well in the sand box during closing Joan will take care of business. Make no mistake on how capable she is!!! Lastly you'll have no regret with having Joan by your side. She'll represent you beyond expectations and is professional throughout. Thank you so much again and again. read more

If you are looking for white glove full service for your home buying or selling needs, then look no further. Joan will go above and beyond to ensure that your needs are met and then some. I have heard stories from friends and family regarding their home buying and selling experience that always varies between just ok to borderline bad. Our experience with her started out with her gathering our requirements and giving us a high level overview of what to expect during the home buying experience, very helpful for first time home buyers so that we do not feel lost in the process. She was always available to answer any questions day or night and it just made us feel well informed and not always wondering about the process or feeling like we are not doing our full due diligence. When we were ready to make our offer, she would always help us gather as much information as possible during the offer and counter offer stage so that we are fully prepared and know what we are getting into. Once our offer was accepted, she always made herself available during inspections to the point where if we were unavailable she was our proxy and made sure everything was done timely and perfect. Words cannot describe how well Joan helped and treated us during our home buying experience and would fully recommend her to anyone who is looking for top notch service and care. read more

I've known Joan for almost six years and always knew she did great work through her clients' reviews. It was a no-brainer to go to her when it was time to start searching for our first home. Being a first-time home buyer, my partner and I were very nervous to enter the unknown. However with Joan's help and guidance, she made the journey much easier. She was very informative and took us through a step-by-step process without overwhelming us. We felt safe since she genuinely cared for our interest. She was responsive, knowledgeable, and patient. After working with her, I now understand why her clients love her so much. I absolutely recommend her for your home buying/selling needs. Her teammate, Dave, was also awesome! He was always early and was very attentive to everything - from what we like to dislike in a home. They are both super thoughtful, sweet, and caring. 10/10! read more

I began the process of selling my family home feeling very unprepared. I tried to read up on the questions to ask a realtor before choosing and also what to look for in one. Joan was the third and final realtor I met with and she stood out for many reasons. There was no sales pitch as to why I should go with Joan. She offered nothing but support as to what I had envisioned for selling our home. She gave me the right (hindsight) advice when I was unconfident or did not know how to approach a problem. Most of all she was genuine. We sold our house after it was on the market for only a week. Joan had all the numbers to call, all of the connections with the city, and all the right contractors at her disposal. We utilized Compass Real Estate offer to pay the cost of painting, landscaping and staging upfront and it really paid off. It was high quality and everyone from Joan to the contractors were responsive. I ended up making the right (again hindsight) choice in a realtor and also gained a friend in the process. Joan is good at what she does and has a fun time doing it. At a personal level, she is kind, empathetic, listens to your desires, and is very supportive. Peace of mind is highly valued when stressing about selling a beloved home. She offered that and then some. Thank you, ​Joan! read more

I am honored to write a review for our Super Star real estate agent Joan Bang! We had Joan as our real estate agent in three separate real estate transactions and both as a buyer and seller working closely with her for the better half 2022. Joan is the consummate professional and when you work with her, you are in great hands. She educates and thoroughly plans with her clients and does not miss a beat to get your dream home or the best deal as her client. Our transactions have been smooth sailing because of Joan and her team. Joan works real estate deals like a ninja. She is talented, smart and when Joan gives her client news, she would already know her client would be happy with the result. Joan assures that her clients are comfortable with their decision-making and she provides them with the tools to make the most informed decisions. She gently guides her clients on the right path to where they need to go and helps them make those important decisions along the way. Just know she will celebrate with you along the way like the foodie and generous person that she is. Never hesitate to use Joan Bang for any of your real estate needs because you know she always has your best interest in mind and works to get her client the best deal possible. It's been an amazing experience to have Joan part of our real estate trilogy journey. She is truly the BEST! read more

Joan is amazing ! From start to finish and even beyond, we couldn't have asked for a better realtor. We met joan through family and friends and have heard nothing but great feedback about her.  We knew we had to have her as our realtor and she did not disappoint.  My husband and I were in the middle of planning our wedding when we started our home buying process with her.  With the stress of planning a wedding, Joan made the home buying process a breeze. We were in no hurry to purchasing a home but within 26 days we had a home! Wow!. My husband and I knew nothing about purchasing a home. From day 1 Joan was able to lay everything out and made it easy for us to understand. She walked us through every step of the way on how to get started, what we needed to do and how  to do it. When it came to open houses, Joan even went above and beyond to take videos of the homes and the surrounding areas when we were both busy with work. When we found the home we liked, Joan helped us negotiate with the seller to offer a price lower than asking price and was even able to get the seller to fix a few things that was not working. Joan as been amazing beyond words. Even after we closed escrow and moved into our new home, Joan continues to stay involved to make sure we settled in nicely. Within the first few weeks of living in our new home, a few issues arised and Joan took it into her hands to help us get it fixed right away. There is no other way to describe Joan but AMAZING. read more

Joan, Lillian and Dave are a great team! They helped my family sold our house seamlessly and then guided us along the way with buying our next house after selling. They are patient, clear in explaining all the details and very meticulous in executing the process. You are an A+ team! Thank you so much for making our selling and buying process so simple and smooth. May your team continue to thrive in every transaction! read more

Joan Bang just helped us close on selling our home! Communication is top notch, she replies promptly to any questions that we had. She used her connections to get us a great deal on staging and it completely transformed how the place looked and felt. I am sure it was a major factor of our home selling so quickly and we would have not thought of it unless she had mentioned it. Best real estate agent that you could ever ask for. I would definitely suggest reaching out to her if you are in need of any real estate needs! Thank you for everything Joan! read more

Like some others here, I found Joan Bang through Yelp. I had originally started working with another agent, but was quickly disappointed when this agent failed to respond to me within 72 hours of my inquiry (this market moves fast, so I value promptness!). With Joan, I was never disappointed. It's been a long eight month journey and I can't imagine having anyone else guide me along the way other than Joan. I remember my first time meeting her was after working hours at the brink of dusk. I was fifteen minutes early because it was getting dark. To my surprise, she was already there! Furthermore, since it was getting dark, I was impressed when Joan pulled a flashlight out of her bag. Joan was prepared and I liked that. And that trend carried on. Whenever we met to view a home, she was always early and on time to her appointments. She also had a printout of the listings, and sometimes a printout of directions to the next house, if we were visiting multiple homes. Always prepared, so I was always impressed. When we were visiting homes, she would take notes of what I liked and disliked. I'm sure sometimes I gave conflicting remarks, but she jotted them down anyway. I never felt any pressure to put an offer on a home, or at a certain price. She would give me guidance on whether or not my offer would be too high or too low, but ultimately it was up to me. I'll have to say that the comparative market analysis she performs to give me a market price for a home is pretty accurate. Admittedly, early on I decided to look the other way and use my own judgement, only to be outbid by another buyer and see later on that the home sold at a price just slightly under what Joan had suggested. This happened on multiple occassions. There are times when Joan needs to be out of town, but she always finds a substitute agent to show us a home. Although those substitute agents may have been good, we always found ourselves wishing it was Joan showing us the home instead. I've also encountered a number of other agents who have worked with members of my family. I've found one to be too pushy with a home. Another would basically be a yes-man and agree to everything. Another was nice as an agent, but lacked the personality to have a more personal relationship. Joan does not have any of the negative characteristics of any of these other agents. She is knowledgeable, punctual, trustworthy, honest, reliable, and personable. When the market really started heating up with homes getting double digit offers, she kept me sane. When it came time that an offer got accepted, that's when she really shined. She updated me every day on the status of escrow while constantly checking in with the escrow agency and lender on my behalf. She would schedule all my inspections for the home, foundation, chimney, etc; and she would be there on time waiting for the inspectors. So many things to manage and she took care of them all. Even though we were confined to a shorter inspection contingency period, we made it through, thanks to Joan. It was multitasking at its finest. As a first time homebuyer, this was really crucial as it can all easily become very overwhelming. Even though we just closed escrow, a part of me is looking forward to move on to the next house just so that we can work with Joan again. She takes the extra steps to show that she cares, and to make the home purchase completely about you and what you want. Of the other agents I mentioned earlier, NO ONE does what she does. I think I spent nearly an hour writing this five star review (hey, slow typer here!), but she absolutely deserves it. Thanks Joan! read more

It's always great to get recommendations from friends and I was steered towards Joan by my mentor/friend and a co-worker, so I had an idea of exactly what I was getting from Joan as a Realtor. I began looking for my house in Jan. 2009 The moment I set up an appointment with Joan, we sat down and discussed what I was looking for and the ideas I had. As a first time home buyer, I had A LOT of misconceptions about home buying and what I would find with the amount of money I had to buy my first home. She recommended me to a loan company and I got my confirmation soon after of how much I had to spend based on my income. We went house hunting within a week of getting my home loan approval. Joan practically read my mind on what I was looking for. She started by giving me exactly what I thought I wanted. We always discussed the pros and cons of every home after each visit and she slowly began cataloging all the things I want and all the things I don't want. She refined her house selections to better fit my preference each time we went out to look at more homes. Joan kept me informed throughout each week and every week she found houses to view. Week by week, I couldn't find a home I liked enough and within my price range. I thought I was frustrating and annoying Joan every week talking to me and taking time to go look at home with me and for me to turn down so many. She worked with my parents request for fend shui where my home needed face a particular direction, located at specific locations within the neighborhood Joan never stopped helping me and never stopped looking. She worked with me until finally in May 2009, we found one that was at the high end of my price range, but it was the one. Joan has so much experience and so many relationships with people, she knew the home owners and sold me as an individual to them and put in my offer. Without Joan, there is no way my offer would have been accepted. There were multiple offers and mine was a middle low offer versus others that were at the asking price, but yet, miraculously I purchased my first home in May 2009. I am wondrously satisfied with my home and everything Joan has done for me. When I was done buying my house, I gave my sister her phone number and Joan helped her get her 1st home too! We still maintain communication with each other today and I have already recommended her to anyone else listening. I will be calling Joan for my next home purchase! read more

A WISE man told me, you should always keep a doctor, lawyer, banker, and tax accountant that you can TRUST close to your heart. Now I can add Real Estate Agent to my list. =) The lengthy process of buying a home can be stressful and exhausting. Do not attempt to make any decisions alone, ALWAYS consult with your Agent. I started looking for a property a few years ago with JOAN, but I was not able to buy yet. But Joan did not shun me like other agents. Joan continued to HELP me prepare and set myself up for my GOAL. Joan has helped me from beginning to end. The COMMITMENT that I have experience with Joan is unparalleled to any other services I have had with others. Needless to say, I have finally found my home. I am super happy with the whole process. Highly recommended if you want a PERSONABLE Realtor. read more

So much to say about this young lady. She has a passion for what she does and she takes care of you as if she were your family member. I vividly remember meeting Joan for the first time and absolutely loved her warmth and desire to want to get to know my husband and I. We sat down for over an hour reviewing our goals in life and our reasons for wanting to purchase a home. Then and there we knew we wanted Joan as our Real Estate agent. She made clear that we were purchasing a home for all the right reasons. It wasn't just an emotion, it was 'cause we were properly prepared and we were financially ready as well. We had interviewed many other real estate agents before we made our decision and once we met Joan, we knew she was the one. And to imagine, my husband found her on YELP!!! She walked through every step with us. She even videotaped potential listing for us and sent the video clipping to us before we decided to take a look at the house...just to ensure that we wouldn't waste our time. Time was one thing we lacked because my husband and i are both full time nurses. But whatever time we did have, Joan made the most of it. Every house she brought us to, she took down notes of what we liked and didn't like and brought us closer to the ONE. For every question we had, Joan was always available to reply in a promptly fashion. We felt very confident with her because she explained each process thoroughly....not leaving anything detail out. We never felt pressured and felt she always had our best interest in mind. She really cared not only about the house we were gonna purchase, but about our lives as well. She is one of the most thoughtful ladies I know. You will not be disappointed working with Joan. She manages to continue to maintain a good relationship with us, to this day. We thank her so much for making the process of being a "first time home buyer" so smooth. We are absolutely satisfied with the services she provided and just overwhelmed with joy with the home that we are living in now. She managed to get us a home in the neighborhood we've always dreamed of....the neighborhood my husband and i were both raised in. Use her!! You won't regret it!!! But you will regret not using her! read more

Joan was incredible. Our mother passed away and we decided to sell her home. Through great recommendations, we chose Joan Bang. Joan guided us from preparing the house, to the proper pricing and all of the things necessary for a great sell process. Even during the slowest time of the year (Christmas) we had 2 qualified offers in the 1st week and made it completely through the sell process in 30 days. Joan was personable, efficient, negotiated well and we were very pleased with the outcome. She always followed through, did everything that she said that she would and went above in beyond in making the process perfect. We highly recommend her for her integrity and professionalism. read more

We just bought a home in South Pasadena with Joan's assistance, and I can honestly say, we could not have done it without her expert, friendly, knowledgeable, helpful, and kind representation! As out-of-state buyers relocating for work, with only one short trip to the area for house hunting, we were quite nervous about how to go about the process. Even though we've bought and sold on the East Coast several times, we have heard about how competitive and challenging the real estate market can be in the South Pasadena area. Not to worry! From our initial Skype meetings and e-mails with Joan, it was clear that she was going to guide us through the process, keep us informed, and work to understand our interests, preferences, and desires so that we would end up with a wonderful new home, within our tight timeline. Joan delivered results--with such warmth and care--at every step of the way. The first day of our house hunting trip, she showed us literally every property for sale that met our requirements and noted our comments and preferences carefully. We never thought we'd actually find something during that trip; rather, we were prepared to get to know Joan and have her know our wishes through the example properties that happened to be on the market at that time, and then work with her remotely to find a right fit. She does video walk-throughs for remote clients, which is a fantastic service. To our surprise, we found a delightful townhouse in a wonderful neighborhood on that first day! When we were ready to make an offer, she guided us through the steps with super speed and clarity. We had it all signed and accepted by that night and she helped us schedule an inspection for the following day (!) so we could be present for the inspection as well. When we tell people we found a home in South Pasadena in a single house hunting trip and were able to close escrow in time to move in directly upon our arrival in the area, they are stunned. Joan was key to that success. We found her through Yelp reviews and I'm so glad to be able to contribute to her growing set of comments here now that we are on the other side of the home search experience! read more

I've been through several agents in the past so I feel I have enough experience to know when I have a good agent and when I have a bad one. Joan has been the best agent that I have worked with. Not only she is knowledgeable about the real estate market, but her experience and her recommendations based on her experience has been incredibly helpful. She is kind and truly cares that they buyer gets what he/she wants out of a home. She doesn't give you any pressure to buy and everything is at the client's pace. She takes the time to get to know you and what your likes and dislikes are on a property and takes it into consideration for future tours. I'd highly recommend Joan to anyone who wants to buy a home. She is sincere in trying to find you a good home within your budget and would work hard when it comes to negotiating with the seller. read more

Joan is one of the most professional and nicest agents out there! She was communicative and easy to work with throughout the entire transaction even though she was the listing agent and we were the buyers. I would recommend her to everyone! Thank you Joan! read more

After 6+ months of looking on our own, my wife and I decided to get some professional help. Joan filled this role perfectly for us, she listened closely to what it is that we were looking for and never tried to shove a property in our face that we would not care about. Joan would actually look at the houses in real life for us, taking videos and pictures of the interiors and exteriors, we could view online without having to drive around all over the place, this made the house hunt so efficient! Joan's embrace of modern technology made a huge difference in the house hunt for my wife and I, we both thought it was so cool and helpful that she would send us video instead of us having to go off of realty listing pictures and google earth or eating the gas up to drive out and check each property ourselves. She found a beautiful house that perfectly fit our needs, had many of our wants, and the price was very fair, she even fought for us and was able to get the price down a bit from the asking price. Joan was very patient with us, she was reassuring during the closing process when we were getting a bit nervous whether we'd land the house or not, her confidence and drive to help us made all the difference in the world. Joan was not all about dollar signs in her eyes as she gazed at us, she was about getting us into a home that would be perfect for our needs and wants, she really went the extra mile for us; Joan would be the first person I would recommend if any of my friends or family were looking to buy a home. read more

I couldn't ask for a better real estate professional! Joan supported us through 3 challenging escrows (first/estate home purchase, first home sale and forever/dream home purchase) with extraordinary customer service, attention to detail and compassion. Not only did she answer my texts, calls and emails at any time during the process, she also sent weekly updates and checked up status of pending items or anticipated my needs and answered questions before I even had to ask! We were able to close on our first house, a foreclosure, within 30and days (almost unheard of for an REO property) despite many stringent conditions by the selling bank. And she helped us beat out 21 other offers! For the sale of this same house, she was able to coordinate our timeline with 2 escrows (buying and selling) to ensure that we did not have to find temporary house and move twice. And there were also a few curve balls thrown during these 2 escrows because the first buyer on our house sale backed out, and we had to find another seller within 1 week because the house we were purchasing had a backup offer to go to if we stretched the timeline past the 2 week extension she got us. Everything worked out, and we have Joan, and her partner, Lilian, to thank for our wonderful homes. I would highly recommend Joan to any family or friend. We are her customers for life, but realistically, how many times can we buy and sell homes. Well, maybe some rental properties in the future :P read more

A family member recommended Joan to us after we've been searching for a home on and off for about a year. My girlfriend and I are fairly young and wanted as much information about purchasing a home as possible. This was our first home purchase and Joan made the process very smooth. Joan was very understanding of everything we wanted in a home and helped us turn our dreams into reality! She walked us through the entire home buying process and is extremely knowledgeable. She helped us to understand what we truly wanted in a home and made that the focus of our home search. With my busy work schedule, I didn't always have time to see the homes listed. Joan went above and beyond and would send us video recordings of the home and connecting streets...wow! She is truly a "bull dog" when it comes to getting the best deal during closing. The seller received multiple offers that were higher and even a cash buyer, but Joan was able to persuade the seller to accept our offer! She even helped us to get discounts from the seller's escrow company and our home inspection! Every little thing adds up when you are purchasing a home, so these discounts helped tremendously. Joan took the time to walk us through all the paperwork we had to sign to make sure that we understood everything. She gave us weekly escrow updates and kept us informed through each step. The best part about Joan is how she is still involved even after we closed escrow. She was in constant contact with us to make sure we settled in nicely. When our garage door and electrical outlets were not functioning properly, she took it upon herself to contact the seller to make sure it was resolved immediately. In addition, she came the night before to pick up a copy of our keys to let the Electrician in our home, because we were both at work. She even helps us sort through and understand the new bills and mails that we receive now. I feel bad for always texting/calling her for issues but she is ALWAYS happy to help! Joan is one of the most genuine people I know. She really wants to help you find the best home possible and has so much passion for what she does. From our initial consultation, she told us that her "purpose is to make us outrageously happy" with our home purchase and she has definitely fulfilled her promise! I'm thankful that I've found a new home and a new friend along the way. I highly recommend her to everyone! :) read more

Joan is the gold standard of what a real estate agent should be. When we decided to sell our home, we interviewed several agents but after a few minutes of speaking to Joan, we knew she was the one. She described in detail the entire process, outlined expectations and unlike other agents, had a actual marketing strategy. Working with Joan was amazing, for us the key to why this was such a winning relationship was communication! Her weekly updates always kept us in the loop as to what we should expect. From the coming soon listing to being on the MLS, we were always aware of what's going to happen next. Most importantly when we received offers, we felt like we were in control of every situation because Joan's expertise. Joan made the home selling experience seemless and stress less. Her professionalism and knowledge in the game is why she will be our agent for any real estate matter from this moment forward and we will recommend her to everyone we know. Thank you so much Joan! It was truly an honor for us to work with you and thank you for making this first time selling experience one that we will never forget! read more

Joan is amazing. My husband and I actually worked with several real estate agents before finding Joan so we already knew what to expect or so we thought. Joan was definitely different. She makes you feel like you are her only client. Joan is very personable, responsive, and she makes you feel comfortable the instant you meet her. From the beginning, she took the time to understand our likes and dislikes. More than that, Joan showed a genuine interest in getting to know US. My husband and I got married a couple of years ago and were looking to start a family and this played a huge role into what we were looking for in a home. Joan constantly sent us listings that fit our needs and was very good about pointing out the pros and cons of each house. In addition, my husband and I work a lot so it wasn't easy to look at houses during the weekday. Joan would take the time to visit the house beforehand and send us a video of the inside. That helped a lot, especially since some homes go quick and we didn't want to miss out. If you are looking to work with an honest, knowledgeable, caring, and genuine agent, go to Joan. Home-buying can be a difficult and stressful process so you want to work with someone who will help make this as painless as possible. read more

As a first time home buyer, I knew NOTHING about the process of buying a house. Luckily, I had Joan to guide me through each step of the process. I met Joan as a referral from my aunt and uncle (who have purchased 2 homes with Joan's help). They LOVED working with Joan and couldn't say enough good things about her. She was highly recommended, to say the least. My experience started with a simple phone call to Joan to say I was in the market for a new home. She asked me a few questions about what I was looking for and within a few minutes, I had a list of eligible houses sitting in my email waiting for me to review. We started our search that very weekend. Because of my work schedule, I was only available to look at houses late at night on weekdays or on weekends but Joan was more than happy to accommodate. I tried my best not to bother Joan on her days off (Wednesdays) but as luck would have it, she had to work almost every Wednesday for the last couple of months because of me. Sorry Joan! One of my (many) favorite parts of working with Joan is that she makes a point to be super accessible. I can reach her by phone, text, email, telegraph, carrier pigeon or basically any other possible form of communication. She was always available to put any worries I have at ease. Once it came time for inspections and other appointments, Joan was there through it all. My job made it hard for me to be available during business hours but Joan took care of everything for me. She even made appointments with contractors and electricians to get estimates for work I wanted to do after closing. I heard from other people that escrow is the most nerve racking part of the whole process but Joan made it such a pleasant experience. Working with Joan has been such a great experience. She played such an integral part in making this milestone in my life a reality. I would happily recommend Joan over and over to anyone in search of a home. read more

Joan is a wonderful realtor and has become our trusted real estate advisor and friend. She is knowledgeable, prompt and responsive no matter what question you may have. Joan helped us sell our starter home and purchase our next home. We found her through a listing she sold in our Neighborhood that sold very quick. We decided to call her to give us an assessment of our home and glad we did. Our house sold in less than 1 week and the process was smooth. When it came to purchasing our next home, Joan was just as effective and had our best interest when negotiating on our behalf. We could not be happier to have found Joan and look forward to working with her in the future. read more

We had the pleasure of working with the duo of Lilian and Joan from Dilbeck Realty when we decided to look for a home in the north Alhambra area that provided a better public school system in addition to a larger home with a big back yard for our growing family. The inventory was low in the area and in price range we were looking for. Both Lilian and Joan were patient in keeping us updated when a new property became available. They were genuine in trying to find us the best home. They guided us through the process and kept us updated on a weekly basis and responded to our many questions very quickly. Once we found our home., we also picked them to help us sell our home. They did an amazing job from providing us with advice on how to make the house show better, marketing, and ultimately selling our home in less than a week with multiple offers above asking price. Whether buying or selling, this duo is fantastic. If you are totally clueless with the whole process like me and looking for someone you can trust who has your best interest in mind, these two highly professional, sweet, caring, and knowledgeable realtors are for you. read more

Joan Bang was recommended to me by a friend who also utilized her professional help. Joan is professional, resourceful, and knowledgeable. She made my first-time home buyer experience less stressful and easier than I expected. Here are the key qualities I like about Joan: 1) Joan is NOT opinionated unless I ask for her input 2) Provides weekly update and to-do list during the escrow process to keep me on track and meet deadlines 3) has great network of vendors and professionals from lender to contractor 4) Is always there with me every step of the process to answer my questions and educate me on the technicality read more

Joan was our agent for both our condo sale and subsequent home purchase. My wife and I can't speak highly enough of Joan, Lilian, and the team they have behind them. From start to finish, the work and professionalism that they put in was evident with regular status updates at all hours of the day, consistent follow up both with us and other vendors (home staging, lender, escrow), and good attention to detail. We really appreciate the drive and the willingness to have the hard conversations as well on our behalf with other agents and always had our best interests in mind. Extremely smooth process throughout and attentive to their clients! Highly recommended! read more

Joan Bang has proven to be an outstanding realtor!! She is currently working on the sale of my home and we are in the last phase of escrow. "What can I say!" Joan is amazing!! She is extremely professional and organized. She returns my calls, texts, and emails promptly. One of her most endearing qualities is her very calm demeanor. I'm a stressor and she always kept me calm and positive! She was pretty much right on every aspect of the sale, from the advertising to the open house to the offers handled. She's the best!!! Joan would call and ask me how the packing was going etc. She is also very personable and sweet. I strongly recommend her services for either selling or buying a home!!! read more

Joan is very professional and knowledgeable in the field. When we needed questions to be answered, she was always on top of it. She works very diligently to make sure the process is going either as scheduled or ahead of plans. We were very blessed to have Joan as our agent and we would highly recommend Joan to everyone that is in the market of buying and selling a home or realestate properties. When it is time to make the same decision for us in the future, Joan will be #1 on list. She is someone we can trust in guiding us with our future investment purchases. Thuat read more

We found Joan Bang by checking reviews of real estate agents in the South Pasadena area. All of the reviews are true. Joan is the consummate professional. She did a fantastic job helping us find a home, guiding us through the process, and getting our offer accepted. We used her services a second time to sell. The process was smooth and she kept us updated throughout every step. We highly recommend choosing her as your agent. read more

If you're looking for someone that will make the ever-complicated process of buying or selling a home into one of the simplest and most rewarding experiences of your life, then Joan is the answer! Joan not only encompasses all the greatest attributes that you can look for in a quality real estate agent, but she goes above and beyond to ensure that the process goes smoothly while always having your needs in mind. As first-time homebuyers in one of the hottest sellers market, Joan fought for us every single step of the way to make sure we found the perfect home for the right price. Any time we were concerned or stressed about something, Joan was only a call away to alleviate our concerns and keep us on the right path. When we finally found the home we wanted, we were intimidated by the paperwork and process of the whole ordeal. Joan made sure to walk us through each step of the way. More amazingly, she helped us negotiate the price DOWN even when the seller had all the leverage in the negotiation! We were honestly blown away with her capabilities to maintain a high level of professionality while being encapsulated by her truly caring, thoughtful, and loving personality. All the reviews before mine are spot-on and I can only imagine future reviews will only continue to rave about the wonders of their experience with Joan and her team. You won't find anyone else in any service profession that will treat you better! read more

She did it again! We choose Joan to sell our property due to her fantastic reviews we kept finding on her. Well, we found out they are all true. Joan was a pleasure to work with. Professional, always available for questions, and very grounded throughout the whole process. Our investment property and situation was very unique and I knew we would need someone experienced enough to handle the sale. After contacting Joan and hearing what she could do for us I thought "too good to be true" however Joan has demonstrated that there ARE exceptions to that rule. Everything she told us she could do, she proved to be true. Working with Joan really made the whole process of selling our property exciting and smooth. She is very talented in what she does. Thank you for everything Joan! I am so glad we picked you. read more

I hired Joan to sell my dad's condo after he passed away. I live out of state and was very anxious about handling the sale from so far away. Joan made the whole transaction seamless. From the moment I met Joan, I felt confident in her abilities. She was professional, well prepared, communicative, caring, and not at all pushy. She wanted to make sure that she carried out my family's wishes. She recommended some improvements to the condo, which she then oversaw. She obtained bids from multiple contractors who she and her firm had worked with many times in the past and I was able to use the Compass concierge service to pay for that work and then settle up at closing. The quality of the work was excellent and the contractor finished ahead of schedule and on budget. Joan also arranged the staging of the condo, which definitely helped it to show very well. Joan's marketing strategy was excellent. We had numerous offers within one week of listing and sold the condo at almost 12% above the listing price. The sale beat the comps and set the new high price for the same sized units in the condo complex. Joan also ensured that the escrow process went smoothly. She and the escrow agent were in constant communication and provided guidance so that the process went as quickly as possible. We closed within two days of the estimated closing date. I would highly recommend using Joan as your agent. She provided one of the best customer service experiences I have ever had. read more

Is it wrong to express delight in cliches? To wax poetic like a washed up adman? But what if it's true -- that there's No Better Bang for Your Buck! Or, Selling Your House? Go Out with a Bang! What about, She'll do a Bang Up Job! I'm sure she's heard them all. I'm here to say that she's even better than you have a right to expect. Most of the reviews here relate how good Joan is at helping people to find and buy a home. Well, we can tell you from experience that she's cracker jack at selling one too. We had what was at one time a charming starter home with built-ins and a good location. Following a bad tenant who overstayed his welcome and apparently had a special gift for destruction, the home was in shambles. I nearly cried when we finally got him out of there and saw how he had left the place. And then...the clouds parted, seraphim strummed their harps, and Joan entered. She was completely unfazed by the wreckage and, with a smile, walked through the house to give her assessment. Mind you, she had already done her homework and had a strategy in mind. She was also nonplussed by the affable but confused marijuana-smoking locksmith we had hired using Yelp, and we immediately made a mental note to go with whatever work people she recommended. We signed with her that very visit, since she exuded utter competence and had such a friendly and communicative demeanor. This was exceedingly important to us, since we live out of state and knew much of the actual oversight would have to be done by our realtor. Because she is so quick with her correspondence, so attentive to details, and so good with every little and big thing it takes to get a house ready to sell (finding people at excellent prices to clear out the rubble, fix all that was broken, and beautify the walls and floors), it was like we were there. Except, we didn't have to deal with anything at all. So, indeed, it was better than being there. We were much happier being far away. All hail, Joan Bang. Her marketing and negotiating strategies also worked to our advantage, including the secret spell she must have cast on the assessor. We got well over asking price and had nary a sleepless night worrying what direction to go. Joan cheerfully steered the ship throughout the entire process, making it about as painless as such a large transaction can be, and we got the sense that she kept the buyers (through their realtor) as happy as we were. We've worked with a few realtors over the years, and she really raised the bar. Joan Bang is the bomb. Yes, that's right. Bang is the Bomb. read more