Originally, my wife and I was working with another realtor to purchase our first house together. Unfortunately, we weren't having any luck with our previous realtor and decided it was time for a change. Like many others, we found Joan through Yelp. From the first time we met her in our consultation, we noticed a HUGE difference between an average realtor and Joan. Joan walked us through the ENTIRE home buying process and is extremely knowledgeable. She took the time to get to know us and what we wanted in our first house. Soon afterward, our search with her began. Like many others, we have an extremely busy work schedule. Since all of the good listings were being immediately snatched up, Joan would always go above and beyond to work with our schedule to view every new listing that interested us. If we weren't available, Joan would personally visit the listings for us and send us several videos of the house, inside and out, that same night. Moving forward, our search came to an end when we found the perfect house. It's one of those things you can't explain. You just know, the moment you walk in, this is the one! With the guidance of Joan's expertise, the sellers accepted our loan offer over other cash offers. And if you've been looking, you know how extremely frustrating those cash offers can be. The only snag in this whole process came about when the sellers were unable to find a replacement home after accepting our offer (no fault of joan's). Maybe they (sellers) should have worked with Joan as well. In any case, Joan gave us weekly updates on their progress and she guided us every step of the way with detailed instructions on what to do next. Now that we are the proud owners of our dream home, Joan still keeps in contact with us to see if we need any assistance with settling in or anything else we may have a question about. Simply amazing! Lastly, one of the most important aspects of Joan's professionalism is her punctuality. In this game, if you snooze, you lose. And since everyone's lives are extremely busy, Joan has ALWAYS been exceptionally punctual!! read more

I found Joan on Yelp due to the high ratings and review and I was NOT disappointed. We live in Chicago, IL and needed to sell our condo in CA. She made the process smooth. We listed in the end of July and sold in early September! She made things STRESS- FREE for us and she worked hard. Communication was fantastic because she gave us weekiy updates and was available to reach when we needed to speak to her! Her experience and recommendations definitely was a factor in selling our condo so quick! I cannot say enough positive things about Joan! I recommended her to my family and friends. If you are looking for a realtor you won't be disappointed working with Joan. read more

Joan Bang is very professional and personable. Considering that I was a first time home buyer with very little knowledge of the home buying process and terminology, she was very patient and accessible every time I had questions. Even when I was frustrated and impatient, she was comforting. I could not have asked for a better agent to help me throughout the home buying process. I recommend her to anyone looking to buy a house and would definitely have her in all my future home buying adventures. read more

My parents have been looking for houses for about a year now and Joan has been extremely patient/proactive/persistent. She is the type that gets to know you personally and your criterias in a house. I appreciate all the help that she has given me and family. I can not wait to refer her to our friends and family. read more

Seven years ago we bought our first home with Joan and our family grew so we needed a bigger home. Immediately came to mind was Joan. Joan helped us sell our home with above market price and guided us every step of the way when we looked for a new home. She is truly an amazing person, as a realtor and as a friend! She fought for our benefits in both the selling and buying process. We felt like we were her only clients since she would return texts, emails and phone calls right away. Always available when we needed to chat even in the late hours! She is always calm, detailed and collected. She kept us updated by sending weekly reports on process in escrow. She has been a gem to us and we will always trust her with our real estate needs. read more

Love! Love! Love! Honestly, I hate agents, think they're all scum until I met Lilian. My pregnant fiancé and I were looking for a house and stumbled upon Joan Bang. Because of a conflict of interest, we had to work with Joan's partner, Lilian Phan. We couldn't have been happier. Over a 3 month span, she did everything possible to help us find a home, but without being pushy. Fine line between being helpful and annoying ... Lilian toed that line perfectly. When we finally found the house, it was a less than simple escrow....Lilian and Joan got us through it. I've never wanted to post a review on yelp before this, but my fiancé and I were so overwhelmed by Lilian and Joan, I felt I had to. read more

Joan helped me through a land sale that had encountered some title problems. It was such an obstacle that I think most agents would have given up. But Joan was smart and persistent and helped clear the land sale quickly and cleanly. Everyone was very happy at the end, especially me. She is first and foremost dedicated to the needs of her client, and that drives her every decision and makes working with her a great experience. read more

In 2013 Joan helped us find a house in Altadena. In July 2019 she helped us sell it for 2.3x the amount we paid. Underneath her pleasant, helpful demeanor is someone who is VERY good at the nuts and bolts of real estate. After buying with her we never considered using anyone else. read more

We were introduced to Joan at my good friend's baby shower. She found them a beautiful home in Pasadena and came highly recommended. Upon meeting, we felt we clicked and started the home search soon after. This being our first home, we were not familiar with the process. We were looking for a realtor to trust and to guide us step by step. Joan went far and beyond our expectations. We have heard through friends how stressful the home buying process can be, but we can truthfully say that for us, it was smooth sailing. We remain grateful to Joan for her professionalism, attention to detail, her caring and sweet demeanor, and above all her knowledge in navigating people through their first time home buying experience. read more

I found Joan after I did an extensive search on the CRMLS database and selected a few realtors to interview. Since I have a broker license and have purchased three properties representing myself previously so I have an idea of the qualities and caliber in an agent whom I'm looking for to list my property. From the beginning, her intelligence, competence, experience and analytical research ability just left 99% of the agents whom I have encountered in the past in the dust. Because she was very meticulous, methodical and organized, she made the whole selling process so smooth. Our property was on the market for 2 1/2 days and there was already a solid offer on the table. Escrow was close in 30 days and everything was made smoothly by her skillful handling of the process. One of her most valuable qualities is that she is very personable, pleasant and calm, and yet she would not hesitate to disagree with you with facts and figures to support her position. It has been a wonderful experience to have her on my side to represent me. I respect and like her so much that I am having her to represent me as a buyer agent now. It is rare to find someone in that caliber who excels in every way to work on behalf of you!! read more

Once again, YELP has been a lifesaver. I yelp-ed Realtor from home one day and the very first hit that I got was Joan Bang. Then, I read review after review of clients that only had the most amazing things to say. I immediately knew that she'd be the one. Joan made home buying fun, exciting and really REALLY easy. She is sincerely the BEST! She sends thoughtful letters of encouragement in the mail, accompanies us to meetings even when she didn't need to be there, bought both me and my husband birthday cakes, and even kept us in the loop on her vacation. She has provided quite possibly the best service anyone can ask for. If you want a realtor who will not only make sure you get the best deal, have your best interests in mind at all times, and treat you like a a part of her family, Joan is the best choice in Southern California. read more

We have worked with a handful of realtors over the course of 10 years. As an attorney, I set a very high bar for anyone who we engage to represent us in significant transactions. Professionally, I go above and beyond the call of duty for my own clients -- so I expect and demand the same when I am the client engaging someone to be my agent/advocate/representative. I expect, and demand, someone who will give 200% in client service. Despite extensive research and interviewing numerous realtors to sell my first home (one which holds a LOT of sentimental value), many fell short of my expectations. I generally doubt anyone who gets 5 star reviews on yelp as "too good to be true" ... until I met JOAN. She is the REAL DEAL. She deserves every single one of the stars that she gets on yelp and all the top accolades that she has received in her profession. She is extremely professional, knowledgeable, friendly, sincere, always accessible, organized/efficient, and GETS THINGS DONE. She has this calming confidence in what she recommends (backed up by data) and has the uncanny ability to guide her client to make difficult decisions (often tinged with emotion) without being pushy. She makes you feel as if you are her only client. On top of her amazing personal and professional characteristics, she DELIVERED above and beyond our expectations. She represented us in selling our townhome during an extremely stressful time period where we were out of town due to work commitments, family health emergencies, and inclement weather. We pretty much needed someone to just handle it - and to get us the BEST sale price given market conditions. Joan SUCCESSFULLY got our townhome sold in 26 days from LIST to CLOSE OF ESCROW. We got multiple offers after only 1 weekend of open houses and went into escrow (with a solid backup offer) in LESS THAN A WEEK after putting our home on the market. What's more -- we sold our home for well over the price that MANY realtors (including Joan herself) initially assessed as the market value/appraisal value to be. She managed to also add numerous personal touches (such as dropping a birthday gift for our son while we were celebrating his birthday at Disneyland) throughout the transaction that made us feel like she truly cared in building a long-term relationship - beyond just the immediate transaction. Her weekly follow-through emails and texts make you feel like she is one step ahead of what is going on (something that I have never had with any other realtor we have used). She also took care of everything that needed to be done as part of escrow (arranging for inspections, termite report, etc.) that we didn't have to worry about anything. Joan has earned our respect and admiration to be our realtor for life -- and someone we genuinely like as a friend. I cannot recommend her HIGHLY enough. She's someone that you want to be on your side either when selling or buying real estate. read more

When I first started looking at purchasing real estate, I went to the usual website: Redfin, Zillow, etc... I filled out one of the "Interested in Learning More" fields and I was directed to Joan Bang upon contact with Dilbeck's Customer Support. Joan was and still is amazing! Since this was my first purchase, she was very patient in answering my questions (even if I asked the same one 10X!), very thorough (walked me through the entire home purchase process) and responsive (responded to my texts messages at all hours of the day & night)! I was determined to purchase a home in 2012, so I would review my Dilbeck portal daily - like homework. I would see something I would like and notify her. She always made time to help me view the properties. In the event I wasn't able to see a property, she would record videos' on her cell phone. She was also very attentive to my superstitions about what I was looking for and didn't want in a home. She probably visited at least 100 properties with me... and needless to say, we found a home in 45 days! Joan is the best! If you are looking for a Rock Star Realtor, she is it! And the other folks on her team are also awesome! read more

Joan is the real deal-- dedicated and very professional. If you get a chance to work with her, jump at it! She and Lilian Phan are the "dream team" when it comes to realtors. She is quick with communication and she kept us updated every step of the way. She made the home selling and buying process as stress-free as possible. I could not have imagined working with better agents. read more

My wife and I met Joan seven years ago at one of our favorite places, Costco! She was just starting out and handing out business cards. Joan seemed very personable and knowledgeable. At the time we were on our fourth property and not too impressed with the agents we dealt with in the past. We decided to "take a chance on Joan" with our next real estate transaction. Fast forward to present, we just closed our third deal with Joan. Whether she is a listing agent or buying agent, Joan delivers a 5-star performance. This review is a long time coming and should be worth 15 stars. Our latest real estate transaction was pain-free and smooth, closing escrow 36 days after the property was listed, and sold over the asking price. As usual Joan was there every step of the way, promptly answering email/texts and keeping us informed of any updates in the process. My wife and I both work full time so Joan met the inspector and contractor at the property to take care of issues that arose. And her team support is also commendable, stepping up at the last minute to resolve an issue that required a notary. We have recommended Joan to family members and they are equally pleased with her performance. Take a chance on Joan...we did and haven't looked back. read more

The experience I had with Joan was A-M-A-Z-I-N-G. I didn't feel like a client. She personalised herself with me. I used Joan to sell my house. I listed my house for sale and we were starting escrow in a week! She made the selling of my house stress free. There was perfect communication, she was efficient, explained everything in detail, straightforward. She exceeded my expectations. I can't even begin to say how appreciative I was of her and everything she has done. I highly recommend Joan for your real estate needs. read more

Had a wonderful first-time home buying experience with Joan. She and Prime Lending were extremely helpful and competitive. The thing that separates Joan from other real estate agents is that she genuinely cares about your purchase and your experience - as if she were buying the home herself. Joan is very easy to get along with. Would definitely recommend. you will be very well informed every step of the way, and even make a new friend in the process. read more

I'm so glad I found Joan on Yelp... I can't say enough good things - she really impressed me with her exceptional professionalism, communication, and attention to detail. I felt like I was her only client! I've worked with several Realtors over the years, and Joan was hands down the best experience I've had. She was my sales agent, and she took care of everything. Above and beyond my expectations. From helping me prep for an open house, to finding the best offer (even after some house-related hiccups!), to the final close. I will be recommending her to anyone and everyone. read more

As a first time, very young, home buyer, I had no idea what the process was going to be like. I relied on Joan for her guidance, and she held my hand closely through the whole process. She made the process effortless. She always held my best interest at heart. She was attentive, caring, understanding, and very smart. I truly cannot imagine a better agent. I have referred other buyers to Joan since then, and everyone LOVES her. It's impossible not to. She is the best. read more

Joan was referred by my brother. She is not your typical realtor. She's more like your realtor consultant. Joan is very pleasant to work with. She sets up a consultation to understand our wants and needs in purchasing a house. She then sets up a portal for us with our criteria. We would view the houses posts daily to see which ones we want to see and she'll set up the appointments. She'll get to know enough to recommend houses she thinks we'll like as well. Joan provided us all the information carefully and has the patience to show us the houses until we are satisfied and completed our purchase. We finally closed escrow and moved in to our wonderful new house where we will grow our new family. read more

Buying a home with Joan Bang was a smooth and effortless experience. Joan made it seem easy because she was super organized and did everything in a phase by phase approach -- she didn't bog us down in details until we got to that point, and at the same time, prepped us on what to expect during each week of escrow. We handled things one at a time, until before we knew it, we were homeowners. Joan was always available for help or questions, always makes her clients feel like they're her only one, and spoils her clients with kindness. We highly recommend Joan Bang! read more

Joan is a superb real estate agent! Her professionalism and dedication to her work is truly admirable and highly appreciated! Joan worked diligently to guide me through all aspects of the home-buying process. She truly listened to what my needs and interests were and worked hard to see that those were met. Joan is simply the best in the business, and I highly recommend her! read more

Words come short when describing how remarkably smooth and easy Joan helped to make a process which is usually incredibly stressful and fraught with potential "minefields" along the way. Joan was the selling agent on our home, and we repeatedly discussed how lucky and happy we felt to be in her extremely capable hands. Her advice on listing and staging our home was spot-on and she never failed to keep us well-informed throughout the process. She frequently went above and beyond our expectations and was readily available whenever advice, information, or a little "hand-holding"was needed. We would not hesitate to highly recommend Joan as a realtor. Do yourself a great favor and consider listing or selling with Joan. read more

My experience with my Realtor Joan Bang was excellent. I couldn't imagine going through the process of buying my first home without Joan's assistance. I truly appreciate all the hard work she put into help me locate, research and purchase my property. She was willing to guide me through the confusing home buying process, and explained to me the pros and cons for each property. Her advice was absolutely essential and was extremely helpful. She was always available for questions and always responded quickly to my calls, emails and text messages. read more

We met Joan at a time when my husband and I were giving up on finding a home to buy. We worked with about three different Realtors and none of them showed that they were really interested in helping us, perhaps because our budget wouldn't really give them a hefty commission. They didn't seem to listen to what we needed, we were being forced to bid on houses that were way over what we could afford. It was so frustrating. Joan, I can honestly say is a God sent. She was very patient, no matter how many times we changed our minds (town homes, condo, single family, etc.) She was always there to support us. She's so easy to work with and very professional, she explained everything to us and really educated us on buying a house, but don't let her sweet smile fool you, she is fierce when it comes to closing deals. She's very knowledgeable and honest. In the end we got our dream home in a price that we can totally live with. We had the best experience having Joan as our Real Estate Consultant and now we are so happy to have her in our life as one of our very good friends. read more

My wife and I cannot say enough good things about Joan. She safely guided us through our first home selling and buying process. Upon our first meeting with Joan, we were immediately impressed by her professionalism. Her knowledge and experience of the market was very evident and we felt confident that with her we would be in good hands. All this proved to be true. She navigated us through a very tight window of selling and buying the place we wanted. She gave us crucial suggestions in listing our place and placing offers for the new place. We of course listened, and ended up getting 15 offers for our place within a week and getting our offer accepted for the place we wanted! Her work speaks for itself and you can be confident that she will be on top of everything. What separates Joan in our experience, is her thoughtfulness. For example, at our first meeting she brought our newborn baby a gift. This was even before we decided to work with her. This personal touch was interwoven throughout the whole process. Joan genuinely cares for her clients. We highly recommend her! read more