This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

I went to the Richmond location and got my hair cut and styled by Nana. Nana was extremely…read moreaccommodating and sweet, and she was lovely to talk to while she cut my hair. Not only was she very friendly and put me at ease, I was so pleased with how my hair looked and felt at the end of the session. She asked me all about how I wanted my hair to be and fulfilled everything. Then, after the appointment, Nana reached out to me and let me know that I had left behind my jacket. She went out of her way to make arrangements with me so I could get my jacket back on a day the salon was closed. Overall, Nana was so wonderful and I can't recommend her enough!

This place use to be good when Sho was here but now this place isn't as good anymore.read more

The service was excellent. My hair stylist was very nice and sweet. I enjoyed my time there at the…read moresalon. My only complaint was the communication. I went and got a cold perm, this is my first perm, and after the perm I wasn't given specific instructions on the aftercare of the perm. The only instructions that I got was how to style it by wetting my hair because the curls will only show up in a cold perm if the hair is wet. I wasn't aware nor was I told that I'm not supposed to wet my hair 48-72 hours after my perm. I washed my hair the next day getting it done and now half of the curls are gone. I wish my stylist would have given me more insight on taking care of my perm so I could've avoided this from happening. Again the only problem I had was the lack of communication with perm maintenance, she still did an amazing job with the service and cutting my hair.

It's my first time getting a haircut at Salon Trefle and I've already decided that I'm going to…read morecome back again in the future. Airi was super sweet where she listened to my concerns and preferences, then gave me exactly what I wanted and better. She was patient as I asked her to teach me how to blowdry and style my bangs. She checks with me periodically and updates me on her thought process with the cut. At the salon, they help each other out. It was my first time with two people blowing drying my hair. Whoever is free will sweep the floor to keep a clean environment. They have lockers where they store their customers'belongings and provide a key to ensure the safety of their items. Also, very reasonable pricing for shampoo, haircut, and blowdry. I would definitely love to come back for my next haircut with Airi.

Located on the southside of the bus loop by Brighouse Station. They have their own private parking…read morespots through the building's parkade, entrance via Cook Road, free for two hours. Booked a haircut for my son with Wanda through Fresha.com. Checked in, and got him seated a bit earlier than the scheduled appointment. I figure I'd stay to make sure everything went ok since it's our first time with Initial. While waiting, I asked if they take walk-ins. Unfortunately, they only take appointments, but they're able to squeeze me in since another client was willing to move her appointment a bit later (thank you to that young girl). Hiro took care of my cut, and it turned out amazing. Both my son and I are loving our new fresh cuts--thanks Wanda and Hiro, you guys are amazing! IG: @wanda.hairstylist.vancouver @hiro_masa.hair Haircuts come with shampoo+wash for $55+tax. Please note, payment by CC incur a 2% fee, so pay by cash or debit to avoid this.

Stylist: Wanda This is my first ever review as I'm not the…read moretype to file complaints like this. I would strongly caution anyone considering this stylist. Poor technical skills, damaging results, terrible aftercare advice, and highly unprofessional behavior. Save yourself the stress, money, and hair damage. I asked for an olive brown color with the least possible damage, but instead returned home with hair that was green, severely dried out, full of breakage, frizz, and flyaways. The damage was not immediately noticeable because of the special salon lighting used for photos, but in normal lighting it was obvious how bad the result was. It was honestly the worst salon experience I've ever had. My hair looked unhealthy and the color was nothing close to what I requested. When I contacted her and sent photos showing how badly it turned out, she apologized but advised me to use purple conditioner--which only made the green tint worse. Even basic color theory would suggest using red or orange tones to counteract green, so this advice was shocking coming from a professional. I only asked for a refund of the gratuity, not even the service itself. She agreed, but then canceled the transfer immediately after sending it and acted as if payment had gone through. When asked for proof, she only provided evidence of initiating the transaction on her end, not confirmation that it was actually received. Instead of resolving the matter professionally, she began making accusations toward us and the bank, and threatened lawyers and police before disappearing entirely. At that point, it was no longer about the refund--it was about honesty and accountability. Mistakes can happen, but how a business handles them matters. Instead of properly correcting the situation, she chose dishonesty, intimidation, and blame-shifting.

Thank you so much Elee for your skills and friendliness I…read morewill be coming back here to get more haircuts from you, overall the atmosphere is relaxed.

We had a group of 5 come in and they accommodated us. They took time so the work and checked and…read morerechecked with us as the work proceeded. We are very pleased. Great experience.

My hairstylist was Goldie. She brought me to the back to wash my hair but the seat was dirty. So…read moreshe led me to the seat next to it which was wet. Then she wiped the seat for me. Why didn't she simply bring me to the adjacent clean seat? Then she told me she needed to wash my hair twice without telling me why. Usually, the hairstylist would wash my hair once. Sitting there for a prolonged period was uncomfortable. When she wiped my ears with the towel, she harshly wiped off the foundation on my face as well. When she dried my hair with the towel, she pulled down the back of my shirt at great length and I felt my shirt label had flipped over. Moreover, she pulled one strand of hair from one side of my head across my forehead to the other side unnecessarily. This made me uncomfortable indeed. This never happened at any hair salon. I was shocked that she was so crass. Usually, the hairstylist would be gentle to customers. Furthermore, her scissors touched my lips when she was cutting my hair. It was dangerous and unhygienic. So I asked her to give me a facial tissue so I could clean my lips and I told her that her scissors touched my lips. She looked surprised and apologized. Her carelessness was unacceptable. When she held the mirror to show my hair at the back after she finished cutting, she did not show me the full view. Then she said sarcastically, "You can't see? Do you want me to take a photo for you?" Her attitude was atrocious. It was suspicious because she did not show me the length of my hair after she finished cutting. Also, she kept curling my hair using the brush with great effort, and she twisted my hair to form a bun on top of my head. I did not ask for curly or wavy hair (no hairstylist did that to me in the past). Later, I realized that the length of one side of my hair was a little longer than the other side. That was why she did not show me the full view of my hair and she just went straight to blowdrying my hair. That also explained why she curled and twisted my hair because she did not want to cut my hair (she did not want to do her job). I told her to trim a bit more because that was not the style that I wanted (I already showed her the photo of the hairstyle). When I looked at my hair carefully, she made fun of me and said, "Do you want to comb your hair?" and she gave me a comb. Who would treat customers that way? After she trimmed my hair, the hairstyle was still not right. I asked her to give me some layers. I realized that she did not want to give me layers by saying, "You did not really have layers, do you?" when I sat down at the beginning. Instead of saying that, she should ask me if I wanted layers. She said that to discourage me from getting layers. Moreover, she kept telling me to move back and forth when I was seated for both washing my hair and cutting my hair. If she is skillful, she should not need the customer to move constantly. She took a long time to blowdry my hair. I saw that the length was not right. Then she said, "The style is like that because of the blowdrying. Do you want me to blowdry it more?" I asked her to cut a little more and then she said, "I can't really cut it." That just means she was using blowdrying as an excuse for not cutting my hair and to disguise the wrong length; she was deceitful. In addition, she left a lot of hair on my shoes. She only blew them away when my sister noticed that. This could have been avoided if the hairstylist was attentive. Overall, the price just reflects the hair products that they use and the interior design but not the quality of service nor the skill of the hairstylist. She was not professional at all. Their regular customers must be their friends or relatives. P.S. They did not ask us to put our purse into their cabinet which had a key attached. They usually store customer's purse there and let customer keep the key.

Sorry for the late review. I did a perm and hair care treatment here. It's been a year and the…read morewaves get bigger and more natural with time and gravity. Great job! Longevity:for my straight asian hair the perm has lasted a year now (exactly actually haha) and still good Quality: not too damaged (some oil at the ends will do) and very low maintenance. A brush and blow dryer slowly combed through damp or dry hair will give you a glorious blow out in no time. Makes me not want to wash my hair haha. Ask them to show you how! Price: worth it typical salon price (they spent 3 -4 hours for treatment and hair perm for my medium length hair) Service: super chill and unpretentious. Did NOT try to sell me products when I did not ask for it. Cleanliness/ decor = They are a pretty chain salon from Taiwan. Interior is chic and atmosphere is relaxing. Tip: I got a tone of layers to keep my hair from looking too puffy (Love volume but not too much) and I found this kept curls lasting longer cause the shorter hair weigh less.

I had my hair dyed here and received many compliments and questions. I feel like it's time for a…read moreyelp review. Prepare yourself, because it's going to be a long one. A little about my hair: dark brown hair, thick, box dyed a few times. Few tidbits of Jenny's Hair Studio: - Her salon is out of an attachment to residential house. - Cash Only - Very Reasonable prices I've been researching for months on where to dye my hair. I wanted a change and caught onto the ombre/bayalage trend. I've had my hair dyed without bleach (at May's Hair Salon), but I knew an ombre/bayalage job would be more complicated. So I needed to find the right place. A lot of salons I've researched were priced between $170-$250, which was quite expensive for me if it didn't turn out the way I wanted it. I stumbled upon Jenny's instagram (http://www.instagram.com/jennys_hairstudio) and fell in love with the pictures. Many of them were gorgeous and exactly how I wanted my hair to be done. I was a bit weary that there was no website for the salon. But I was convinced by the pictures so I gave her a call and inquired about a dye job. I spoke with Nicole and was quoted $130 for the dye job. Happy with the price, I booked an appointment. Service #1 - The Ombre/Bayalage dye job: Nicole fit me in on a weekday evening. I got to the house salon around 530 and didn't leave until almost 9pm. It definitely took a long time, but I'm not surprised. The outcome was GORGEOUS. I could not be more happy with Nicole's dye job. The colours were totally blended. I received lots of compliments and inquiries on which salon I had it done at. Price: $130 + $10 extra bleach = $140 The job: bayalage/ombre on my previous box dyed hair. I had red undertones (which I hated and wanted to get rid of) and Nicole covered up some of it with a few highlights. She said my second dye job will be less red. I'm not surprised cause it takes time to get the tone right without kiling the hair. While having my hair done, I chatted with Nicole to find out a bit more information about the salon. Jenny is the owner and while she does everything, she specializes in hair cutting, where Nicole does a lot of the hair dying. She said Jenny came in top 4 for a hair cutting competition. So, about a month later I booked a hair cut with Jenny. Service #2 - The haircut: I booked a hair appointment with Jenny for Saturday afternoon. When I arrived, Jenny thought my appointment was with Nicole, but I specifically asked for Jenny. The problem was that Jenny had someone (who was getting her hair toned) in her chair already. It ended up being a double booking. I wasn't in a rush so I didn't mind waiting a bit. Jenny applied the toner to the girls hair and let that sit, while she started on my hair cut. It started with a wash/shampoo which included a mini hair massage. Then she cut my hair while it was wet. If you've read my previous salon reviews, you know I struggled with finding a good hair stylist. I've been to expensive places only to be disappointed. My go-to hair stylist is May's Hair Salon on Victoria Drive (May's is a basic cut, no wash/shampoo/style, 15 minutes, kind of place), but sometimes a girl likes to be pampered you know? Hearing that Jenny came top 4 in a hair cutting competition, I was expecting great results. But I did feel that the cut needed a bit of guidance. There wasn't as much body as I wanted. And we had to work on my bangs twice until I got it close to where I wanted it. She finished up and started drying and comb curling my hair. I wasn't completely satisfied, but felt that she needed to get back to the girl who still had toner in her hair, so I told her I'd wait. I said I wanted more body in the top, more umph! Jenny put rollers in my hair instead of cutting it. And I just left it at that. I went home and waited a few days to see how I would like the haircut. It wasn't bad, but I expected more. I don't really feel like my hair was cut. I will probably go to Hive Hair Spa or May's in the next few weeks to get another cut. Price: $40 Few end notes: Considering this is a house salon, there are a few pros and cons that go with it. - When you are having a long service done, you get to relax and watch movies on the tv. More exciting than reading magazines in a salon. - I hate to write anything negative, but I would say it's less professional than if you were to go to a salon. Both times I went there, it seemed like the clients were friends/family and sometimes whoever was doing my hair would get distracted from the appointment with me. With that being said, it's something I can look past because the results are spectacular. Overall: I won't go back for a haircut, but I'll definitely go back to get my hair dyed by Nicole/Jenny. She is amazing and I would definitely recommend her to anyone.

Had the best experience with Aida. I am visiting from Seattle after we had a long power outage due…read moreto the storm and Aida pampered me and made me beautiful again. Thank you, I will be back again

It's a long story, but not only did my hair turn out lovely, but I had locked my keys in my rental…read morecar running. I was on a business trip The owner drove me to the airport to try to get a spate key. Car rental place did not have one, so she drove me back to the salon. I found I had the keys in my pocket the entire time. Fortunately, they all had a good sense of humor.

Kaiis gives us many explanations and attentive care for our hair. The transformation was…read morephenomenal. It's totally worth the 7hr hour long wait for the out coming. Totally recommend!

I went to Kaiis Hair + Makeup for a hair updo for an important evening event I was attending…read moreyesterday and I'm so happy I did. My hair looked amazing, I got so many compliments! A friend of mine recommended this new boutique salon after she did Japanese hair straightening there. Her normally frizzy hair looks smooth and silky now and no damage at all. This place is a hidden gem, right at the corner of Aberdeen Square mall. Nice feel, pretty spacious with only 5 seats, the whole experience felt like VIP. The owners really do a good job. I can highly recommend to book Kai for your special events or regular hair service.

I was in need for a hair cut and my sister recommended Miyuki at this location. After seeing some…read moreof her work on Instagram, I decided to book with her. A good decision. Online booking was convenient to see what days and times she had available and planned ahead. I did not receive any type of confirmation but on the day of my appointment I was confirmed and was seated in a salon chair within 10 mins. The salon had an eclectic variety of music playing in the background. Before washing my hair, Miyuki adhered a paper shield to my forehead to prevent water spray on my face. A caring gesture. She asked what I was looking to have done and then went to scissor town. She cut, blow dried then dry cut detailing to refine the shape. After 60 mins, I left with a refreshed cut. Tip: In front, parking is available but scarce. Luckily for me, I read previous Yelp reviews and learned there are two reserved spots in the back. A life saver!

This review is long overdue, but Makoto saved my hair in early 2021. I had gone to another salon…read moreand left with my hair ruined. Since then, I've gone to see Makoto twice to fix my hair, and after a year, my hair has grown back to its normal style and length. She was so kind and understanding after my traumatic experience and I'd highly recommend her.