Stylist: Wanda
This is my first ever review as I'm not the type to file complaints like this.
I would strongly caution anyone considering this stylist. Poor technical skills, damaging results, terrible aftercare advice, and highly unprofessional behavior. Save yourself the stress, money, and hair damage.
I asked for an olive brown color with the least possible damage, but instead returned home with hair that was green, severely dried out, full of breakage, frizz, and flyaways. The damage was not immediately noticeable because of the special salon lighting used for photos, but in normal lighting it was obvious how bad the result was. It was honestly the worst salon experience I've ever had. My hair looked unhealthy and the color was nothing close to what I requested.
When I contacted her and sent photos showing how badly it turned out, she apologized but advised me to use purple conditioner--which only made the green tint worse. Even basic color theory would suggest using red or orange tones to counteract green, so this advice was shocking coming from a professional.
I only asked for a refund of the gratuity, not even the service itself. She agreed, but then canceled the transfer immediately after sending it and acted as if payment had gone through. When asked for proof, she only provided evidence of initiating the transaction on her end, not confirmation that it was actually received. Instead of resolving the matter professionally, she began making accusations toward us and the bank, and threatened lawyers and police before disappearing entirely.
At that point, it was no longer about the refund--it was about honesty and accountability. Mistakes can happen, but how a business handles them matters. Instead of properly correcting the situation, she chose dishonesty, intimidation, and blame-shifting. read more