This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

I went to the Richmond location and got my hair cut and styled by Nana. Nana was extremely…read moreaccommodating and sweet, and she was lovely to talk to while she cut my hair. Not only was she very friendly and put me at ease, I was so pleased with how my hair looked and felt at the end of the session. She asked me all about how I wanted my hair to be and fulfilled everything. Then, after the appointment, Nana reached out to me and let me know that I had left behind my jacket. She went out of her way to make arrangements with me so I could get my jacket back on a day the salon was closed. Overall, Nana was so wonderful and I can't recommend her enough!

This place use to be good when Sho was here but now this place isn't as good anymore.read more

Kaiis gives us many explanations and attentive care for our hair. The transformation was…read morephenomenal. It's totally worth the 7hr hour long wait for the out coming. Totally recommend!

I went to Kaiis Hair + Makeup for a hair updo for an important evening event I was attending…read moreyesterday and I'm so happy I did. My hair looked amazing, I got so many compliments! A friend of mine recommended this new boutique salon after she did Japanese hair straightening there. Her normally frizzy hair looks smooth and silky now and no damage at all. This place is a hidden gem, right at the corner of Aberdeen Square mall. Nice feel, pretty spacious with only 5 seats, the whole experience felt like VIP. The owners really do a good job. I can highly recommend to book Kai for your special events or regular hair service.

My hairstylist was Goldie. She brought me to the back to wash my hair but the seat was dirty. So…read moreshe led me to the seat next to it which was wet. Then she wiped the seat for me. Why didn't she simply bring me to the adjacent clean seat? Then she told me she needed to wash my hair twice without telling me why. Usually, the hairstylist would wash my hair once. Sitting there for a prolonged period was uncomfortable. When she wiped my ears with the towel, she harshly wiped off the foundation on my face as well. When she dried my hair with the towel, she pulled down the back of my shirt at great length and I felt my shirt label had flipped over. Moreover, she pulled one strand of hair from one side of my head across my forehead to the other side unnecessarily. This made me uncomfortable indeed. This never happened at any hair salon. I was shocked that she was so crass. Usually, the hairstylist would be gentle to customers. Furthermore, her scissors touched my lips when she was cutting my hair. It was dangerous and unhygienic. So I asked her to give me a facial tissue so I could clean my lips and I told her that her scissors touched my lips. She looked surprised and apologized. Her carelessness was unacceptable. When she held the mirror to show my hair at the back after she finished cutting, she did not show me the full view. Then she said sarcastically, "You can't see? Do you want me to take a photo for you?" Her attitude was atrocious. It was suspicious because she did not show me the length of my hair after she finished cutting. Also, she kept curling my hair using the brush with great effort, and she twisted my hair to form a bun on top of my head. I did not ask for curly or wavy hair (no hairstylist did that to me in the past). Later, I realized that the length of one side of my hair was a little longer than the other side. That was why she did not show me the full view of my hair and she just went straight to blowdrying my hair. That also explained why she curled and twisted my hair because she did not want to cut my hair (she did not want to do her job). I told her to trim a bit more because that was not the style that I wanted (I already showed her the photo of the hairstyle). When I looked at my hair carefully, she made fun of me and said, "Do you want to comb your hair?" and she gave me a comb. Who would treat customers that way? After she trimmed my hair, the hairstyle was still not right. I asked her to give me some layers. I realized that she did not want to give me layers by saying, "You did not really have layers, do you?" when I sat down at the beginning. Instead of saying that, she should ask me if I wanted layers. She said that to discourage me from getting layers. Moreover, she kept telling me to move back and forth when I was seated for both washing my hair and cutting my hair. If she is skillful, she should not need the customer to move constantly. She took a long time to blowdry my hair. I saw that the length was not right. Then she said, "The style is like that because of the blowdrying. Do you want me to blowdry it more?" I asked her to cut a little more and then she said, "I can't really cut it." That just means she was using blowdrying as an excuse for not cutting my hair and to disguise the wrong length; she was deceitful. In addition, she left a lot of hair on my shoes. She only blew them away when my sister noticed that. This could have been avoided if the hairstylist was attentive. Overall, the price just reflects the hair products that they use and the interior design but not the quality of service nor the skill of the hairstylist. She was not professional at all. Their regular customers must be their friends or relatives. P.S. They did not ask us to put our purse into their cabinet which had a key attached. They usually store customer's purse there and let customer keep the key.

Sorry for the late review. I did a perm and hair care treatment here. It's been a year and the…read morewaves get bigger and more natural with time and gravity. Great job! Longevity:for my straight asian hair the perm has lasted a year now (exactly actually haha) and still good Quality: not too damaged (some oil at the ends will do) and very low maintenance. A brush and blow dryer slowly combed through damp or dry hair will give you a glorious blow out in no time. Makes me not want to wash my hair haha. Ask them to show you how! Price: worth it typical salon price (they spent 3 -4 hours for treatment and hair perm for my medium length hair) Service: super chill and unpretentious. Did NOT try to sell me products when I did not ask for it. Cleanliness/ decor = They are a pretty chain salon from Taiwan. Interior is chic and atmosphere is relaxing. Tip: I got a tone of layers to keep my hair from looking too puffy (Love volume but not too much) and I found this kept curls lasting longer cause the shorter hair weigh less.

She is delightful and very knowledgeable hairstylist she knows what's she's doing and listen for…read morewhat the clients request and execute it's very well! I had IRE as my hair dresser she THE BEST!

I went a lot of place to do my hair before but only this place made me feel happy. For sure I'm…read morequite picky about the color but Ire helped me a lot to find out what color good on me. She is very professional and nice. Good service and good care. I very love my hair style and color. Thank you Ire so much.

I always have a great experience at Hive. I generally give them an idea of what I'm looking for,…read moreand then allow them to use their knowledge and expertise to refine the vision. And they always deliver; I've gotten my best cuts from here. Went to the Broadway location a few months ago and got a cut with Asami, who did amazingly with a textured cut. Today I went to the Oak location for the first time since it was closer and got a haircut with Jun. Although I didn't know exactly what I was envisioning, Jun got it right away and after a quick discussion, gave me the best short cut I've ever gotten. The customer service was very friendly and kind as well. I love how knowledgeable the staff is in giving tips on how to take care of your hair or how to style the cut they've given you. I've been coming here for the past few years and I've referred a lot of people who have always enjoyed their cuts here as well. I will continue to come again!

I usually don't leave reviews on Yelp, but this has to be done…read more I went to Hive Hair Spa to get my hair bleached and fixed (it was a peachy colour that I wanted to get rid of.) But the end result was completely different than what I had asked for. I specifically wanted my hair to be dyed a blonde balayage, so that I could colour on top of it. But my hair stylist, Sayuri, thought I was joking when I wanted to dye it pink again. The first time my hair was bleached and toned, it turned out to be a dark blue/brown colour after the toner. I wasn't too worried about the blue, since I have toned my hair before with Wella T14 and I knew it would fade. She mentioned that after washing it with purple shampoo for two weeks, my hair would fade to an ash blonde. But after a MONTH of washing my hair WITH non-sulfate free shampoo to strip the colour, my hair was still a light brown, and the blue had faded to a silver. This was definitely not the colour I had asked for. So I called the salon and spoke with the manager, and he was kind enough to offer me a hair fix as a refund. I went back and asked for the exact same thing, thinking that this would fix the issue. But my hair was once again, NOT the colour I had asked for. My hair turned out to be a shade of brown again, and she mentioned that she had added extra toner so that the colour would last longer. But that was not what I had asked for whatsoever. I had agreed to pay for toner since the bleach was on them. But when I was handed the bill, the toner was $90 for long hair. She had not communicated to me the price at all, and I was shocked that she would charge me service on top of the price of the toner, when she had made the mistake on my hair in the first place! Needless to say that after TWO salon visits, my hair was still not the colour that I had asked for despite two bleach sessions. And she mentioned that, "It will lighten to ash blonde, trust me." Btw, that photo was taken a month after my second appointment. What I've learned is that language barrier goes a long way. Her native language is Japanese, and it was hard communicating with her in English, and some of the miscommunication must have happened there. But I am also pretty blown away that she was able to screw up my hair not once, but twice. And still charge me for the toning service she actively did not speak of. Avoid this salon location for hair bleaching at all costs!! And make sure you take into account the language barrier before you carefully select the hair stylist you work with. Learn from my mistakes please :)

Finally, after 5 months, I finally have the confidence to write this review…read more I went into KANA with the highest expectations after seeing their Instagram. I asked for milk tea hair, showed inspiration photos, and was so excited for the result. Instead, after 5 hours of bleaching and toning, I walked out with yellow hair and pink roots. I was heartbroken. I explained that this was not at all what I had asked for or what my inspiration photo looked like. Instead of taking responsibility, I was told it was "my hair." But my inspiration was a soft milk tea brown, not yellow hair with pink roots. She then put brown dye over it and still expected me to pay $375. This experience completely destroyed my confidence in getting my hair done. My hair was left damaged, I didn't get anything close to what I asked for, and I'm honestly terrified to trust another stylist with my hair. Five months later, I'm still upset about how everything was handled. I would never recommend this salon based on my experience. Please think twice before booking here.

I got an appointment for a wash and blow dry which came with the styling afterwards. I also asked…read moreif the service came with a massage so they said yes. After the wash, I was asking again if it comes with a massage because I was confused when the massage happens and he just said a simple "yes" or almost annoyed that asked and english isn't his main language so I kind of understand. (When they said massage, I was expecting the full neck + head massage with steam that they do in almost every salon I've been to in China.) That's when I realized the gentle ass hair washing was supposed to be the "massage"! The guy washing my hair seemed really shy and like a complete beginner when I paid for the $45 hairdresser. After washing, I asked for a curly style so the hair stylist came in. The technique was using is not bad, but this was not curly. It was large waves, and this type of wave falls straight 5 minutes after I walk out the salon. So, I communicated that this was not what I wanted since it's WAVY and not curly. He had to audacity to say this looks better or something and I told him to get a smaller curling wand and so he listened. When he was done he had the audacity to ask "how is that?" when it only became 2% better (almost no difference and I know he knows that too) and I clearly showed I was not satisfied and said "it's ok, it's whatever" and I gave up since clearly he's too stubborn to genuinely make curls in my hair. Then he accepted that and didn't improve his work. Thanks for the tea though I guess?

You get what you pay for obviously. I understand what i was getting myself into but also short on…read moretime and it was just convenient located inside T&T. If you make small talk to them, they will talk to you. Not rude but just can't be bothered. No hair wash just a spray of water to neaten the hair. $16 CAD with mandatory $2 CAD tip. I suspect some unevenness and met a mom bring her children from San Diego.

M2 Hair studio is conveniently located within the T&T Supermarket in Lansdowne Mall. The place is…read morethemed a Japanese Express Hair Cut experience where you will see a ticket dispensing machine the moment you enter the premises, no appointments needed. Simply insert your bills $5, $10, or $20 until you've reached the price per cut of $15 and a ticket with a number, date, and time will be dispensed to you. *Pro tip* the machine does not accept new $10 bills and if you insert a $20 bill it will only give you back $2 x 2 = $4 in change, your hairstylist will give you a $1 loonie to make up for the shortage. Once I got my ticket I sat down and only had to wait 5 minutes as one person was ahead of me. Usually there are two stylists on shift so during off peak hours (10:00 am - 2:00 pm) on weekdays the wait is 5 to 10 minutes, but expect to wait 30 minutes up to even an hour during peak hours (2:00 pm - 6:00 pm) 7 days a week. This is the 6th time I've gotten my haircut here with my stylist Ken, and definitely there is a learning curve on how to give you a cut the way you want it, but I think he finally has it down. $15 + $2 tip = $17 all in is probably the cheapest haircut in town so don't expect too much with no fancy hair products, a wash basin to rinse out your hair, but they do use a vacuum attached to a hose to suck up all the little leftover hair particles after your cut which is nice. So if you are looking for a fast, cheap and no nonsense haircut, this place is for you! Free parking is plentiful in the Lansdowne Mall parking lot.

I've been coming to Vivian for over a decade and she's been incredibly kind, and caring towards me…read more Her haircuts and perms are fantastic hence why I (as well as most of her clients) are repeat customers. I've never been really satisfied with a salon until I came to her!

This is the absolute worse hair salon I have ever been to! I had to give it one star in order to…read morewrite my review, but I actually rate it 0 stars and warn people not to go! I had received a coupon in the mail and decided to give it a try. There was a Monday special for a child haircut advertised for $12 and my daughter needed a trim. I called to make an appointment for my daughter on Monday. The lady asked how old my daughter was and I said she was 11, and confirmed the price of the haircut with the coupon. She said my daughter would be charged the child price ($12) and to just bring the coupon in. Upon arriving at the appointment, I told the lady my daughter needed to cut a few inches off. The lady then proceeded to cut my daughter's hair with a razor!!! A razor! Did I mention my daughter has very thick hair? The lady never even used a pair of scissors the entire time! I have never been to a hair salon where they don't use scissors at all to cut long, thick hair. As you can imagine, my daughter's hair ended up being crooked at the back. What was even worse was when you put some of her hair at the front on each side, it was completely lopsided on one side since she has a side part. The lady said it had to be that way since the back was "straight". My daughter has had tons of haircuts with a side part and has never had an issue with it being lopsided at the front. That's probably because the people who cut her hair before all used scissors! I wasn't happy but I didn't bother to tell the lady to fix it as her hair couldn't be fixed using a razor. If she tried to fix it, it would just keep getting shorter and more crooked. So I went to pay and presented my coupon. She asked me how old my daughter was, and when I said 11, said she couldn't use the coupon. I explained when I called I had confirmed the price and her age. The lady didn't budge and charged me $16. I wouldn't have minded not having the coupon honoured if the hair had been cut well, but it wasn't. So I paid, left, and will never ever go to this hair salon again. I'm writing this review to warn others not to go as well...unless you are fine paying for your hair to be cut crooked with a razor. I couldn't leave my daughter's hair looking like that so I went to Great Clips in the same complex and asked them to fix her hair and to make it straight and not lopsided. Guess what? They used scissors and fixed it! So I had to pay for 2 haircuts today, but in the end, thank goodness Great Clips was able to fix my daughter's hair. Lesson learned: NEVER again will I go to Blundell Hair Salon!

It's my first time getting a haircut at Salon Trefle and I've already decided that I'm going to…read morecome back again in the future. Airi was super sweet where she listened to my concerns and preferences, then gave me exactly what I wanted and better. She was patient as I asked her to teach me how to blowdry and style my bangs. She checks with me periodically and updates me on her thought process with the cut. At the salon, they help each other out. It was my first time with two people blowing drying my hair. Whoever is free will sweep the floor to keep a clean environment. They have lockers where they store their customers'belongings and provide a key to ensure the safety of their items. Also, very reasonable pricing for shampoo, haircut, and blowdry. I would definitely love to come back for my next haircut with Airi.

The service was excellent. My hair stylist was very nice and sweet. I enjoyed my time there at the…read moresalon. My only complaint was the communication. I went and got a cold perm, this is my first perm, and after the perm I wasn't given specific instructions on the aftercare of the perm. The only instructions that I got was how to style it by wetting my hair because the curls will only show up in a cold perm if the hair is wet. I wasn't aware nor was I told that I'm not supposed to wet my hair 48-72 hours after my perm. I washed my hair the next day getting it done and now half of the curls are gone. I wish my stylist would have given me more insight on taking care of my perm so I could've avoided this from happening. Again the only problem I had was the lack of communication with perm maintenance, she still did an amazing job with the service and cutting my hair.