Since it opened I've been here at least half a dozen times! I'm also one of those annoying customers who likes to know everything about everything so I hope you find this helpful. I'm also responding to the previous reviewer who made a couple of incorrect comments, which I'd actually discussed with staff during my first visit. As a side note, any questions you have, ask the staff, they are great! I'm not usually (ever) a reviewer but felt this place 100% warranted one.
Staff are really knowledgeable on gelato flavours and allow you to taste as many as you like, which was really nice and allows you to enjoy the experience. They also specifically avoid making flavours with high preservatives e.g. M&Ms which really appealed to me. Each gelato flavour has a rich flavour which is exactly what Gelato is, not the watered down types that you seem to find in many places. They have a wide range of flavours (more than Baskin Robins apparently!) to appeal to a wide range of pallets. I'm slightly boring and go for the Malteasers which is actually the best I've tasted. They also have a variety of sorbet's for those that are lactose intolerant like my partner. If you get the chance, have the oreo milkshake or the Strawberry crepes with oreo and chocolate sauce, it's to die for! There are various other gelato/dessert places but the quality of the gelato and desserts, staff enthusiasm, seating and general atmosphere is definitely a win. They're also open till late for those who get the late-night munchies like me. Others have developed an esteemed reputation, particularly in Camden but for me personally, don't live up to it now, which is a shame.
Downstairs they have an indoor electric/vape shisha lounge which I'm now a convert to. I'd never done it before and staff were really friendly, explaining what electric shisha was and the different types of flavours. It's basically like regular shisha with more flavour but no tobacco and nicotine (if you choose).. So many flavours to choose from and the ambiance is great (go there, you'll see what I mean). There aren't many 'chill' places in Camden if you don't want a bar/club night but chilled evening with friends.
To the reviewer below, they make their gelato off-site, just a quick FYI :) read more