Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

I would give negative stars if at all possible. These guys are absolutely clueless and do a…read moreterrible job. I went in for a simple cut/polish, but had to return as they made a complete mess of my car's finish AND damaged my headlight. When I tried to reach out to them, they denied any responsibility. Now I had to have the headlights polished AND have the entire car redone. What a complete waste of time and money. These clowns will treat you like absolute trash, so save your time, energy and hard earned money and look elsewhere, you'll thank me later.

Very friendly staff, quick wash and great results!…read more I have been to so many different car washes in richmond, and I am always upset with my results. I am glad I came across this place, great location. I was very happy with my overall experience. The staff were very friendly; the process was quick and easy and I was very happy with my results!

Highly recommend Chris at Precision Dent Repair to fix paintless car dents. Excellent repair and…read moreoutstanding pricing. Very personable, easy to deal with.

Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

The service & quality is excellent! Staff is pleasantly efficient at what they do. The price like…read moreeverything else going on in the economy has gone up since I first visited years ago. So the prices reflect that, their price menu has various levels but for the most part it's very versatile I didn't make any specific requests.

They was your car with dirty cloths , including the inside windows leaving an oily residue on the…read morewindshield. Staff are very unpleasant

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

They dented and scratched my car. When I pointed it out, I asked why they didn't tell me. Without…read morelooking at my car, they denied it. I asked for accountability, not for a refund or additional services, just acknowledgment that they made a mistake and that they should have told me. They told me they'd review the security cameras and get back to me. They never did. No one picked up when I called and texted. I came here because of the high reviews, so thought to warn others of my experience with my car wash.

=== 1. VERDICT/VALUE I may have been expecting too much, but…read morefor a hand car wash, a surprising amount was missed on the outside of my car...and the $5 super/quick shine is not evident or worth it. But if you want to avoid machines and are looking for someone to hand wash your car, this would be the place to go, given the limited options in Richmond! === 2. PRODUCT Full-sized Car Wash ($36) includes: - Pressure washer rinse. - Hand scrub of your wheel rims. - Hand wash and rinse of your car. [Exit the car] - Vacuum of the car's interior. - Hand dry of the car's exterior and door jambs. [Return to the car] It was good, but they did seem to miss a number of spots on the back (around the car logos and license plate) as well as on the rims, despite the hand-oriented wash method. I also paid $5 for the super quick shine - supposedly a spray on shine, but either they didn't put it on or I could not tell it was on when they finished drying my black car. === 3. SERVICE Service was pleasant and polite in English and Japanese. Speed was quite reasonable given the process and a small wait with other cars in front - about 25 minutes total. === 4. ENVIRONMENT Getting and getting through the drive-thru nature of the business can seem cramped, likely for those with larger SUVs. A small but pleasant waiting room is available during the vacuum and hand dry portions of the car wash process. Those in a wheelchair or with a baby would likely have a challenge with the latter half of the wash process.

Scratched the living hell out of my brand new 2021 C43. This place is TERRIBLE. Whoever was washing…read moremy car left huge scratches on the back bumper that looked like someone had taken sand paper to it. There were multiple small scratches around the rest of the car as well as well as swirl marks. I could have gotten a better wash at a gas station! If you value your car DO NOT go here. I didn't notice until I got home since they hurried me out of the establishment after my car had been done as they work in an assembly-line fashion. I spoke to the owner about it and he denied all responsibility and said it was literally IMPOSSIBLE that his staff could've done any of this and treated me like a joke. I showed him over 10 other reviews of people saying they had their vehicles damaged and he said this exactly "Why are you showing me this? Should I care?" Absolute joke of a human being. People work very hard for their vehicles and property and when you damage it, you should at least be apologetic let alone responsible.

The good. Interior detailing was decent, but the car is new. The bad? Look at the photos, and this…read morewas after pointing out several missed spots on the rear bumper and side panel. The terrible? This was not a $20 car wash. It was $60!!! At $60 this should be very close to a full detailing look. Avoid. Do not give this company your business.

=== 1. VERDICT/VALUE It's definitely not perfect, but if…read moreyou're looking for a chance to get a half-decent car wash in Richmond while avoiding brushes/rollers on your car, the ineffective touchless washes, and full-on detailing, then this could be the place for you! === 2. THE CLEAN You have your choice of "exterior wash" or a "full wash". Here's the process: - Spray of wheels and lower sections of your car with some sort of liquid that presumably loosens dirt. - Rinse with a handheld power washer. - Rubdown with a soaped-up janitor's floor mop and a handheld sponge(?). - Rinse again with the handheld power washer. If you opt for the "full wash", you add: - Power-spraying of your floor mats. - Vacuum of the interior. - Wipe-down of surfaces and windows. It's not perfect - there are a few dirty spots (including side mirrors) that are done too quickly so the dirt streaks remained. But overall, it was fast a decent, particularly in cold weather. === 3. SERVICE It's relatively quick, polite/professional enough and in English. The staff speak Mandarin with each other so I presume those who prefer that language would be well-served also. See the attached pic for the prices; you are asked if you would like to tip 12%, 15%, etc. upon debit/credit card payment. === 4. ENVIRONMENT It's an older-looking facility, but you essentially drive through a brightly-lit garage for the exterior wash. There are a couple of waiting areas: one in the office and one in the garage on a couch. The interior cleaning portion occurs under a white tent at the end of the garage. You may find yourself waiting outside (next to another business next door, a car service garage), but overall, unless it's raining or windy outside, it's relatively comfortable.

Did an amazing job tinting the back and side windows of my car. It was done over 2 years ago and…read morestill looks great! Highly recommended!

Price was right, he came to our house and was very professional and knowledgeable. He took his time…read moreand our car looks great. We would definitely recommend him again. Thanks, Peter.

I had been looking for over one month to find a reasonable cost repair for my detached trunk lid…read morespoiler. Various auto body collision shops, car mechanics, and even the car dealer all proved either unwilling to try, or wanted to charge a great deal of $. I feel really fortunate that David from Elements replied to my message. He and his colleagues repaired yesterday my car, and reattached securely the spoiler in less than one hour. David was very patient, explaining in detail to me the work that had been done. He also drove to pick me up once the repair was completed- a surprise bonus service that I hadn't expected. He was also very friendly and honest. I would strongly recommend this business and David's services for your car. You can trust him!

Two words, "Burning Passion". David and his team aren't just your typical detailers that just fix…read moreyour car 9am-5pm a day during wkdays, They go above and beyond staying OT just to get the job done!! I've been having problem on which auto detailer to go that has fair price, since my dealership screw me over with the car that I have, telling me that my warranty should cover those scratches before i signed my contract. When i submitted a claim from global warranty, they said that its not claimable since the scratches are too deep. Thank goodness that I meet this dude from our subaru group. Not only that he fixed my whip, he even gave me tips on how to maintain my car's paint. I am really satisfied and would recommend this guy and his team. They are absolutely amazing!! I'm going back to see him before summer, to get my whip that absolute gloss when summer hits. Thank you Element Auto Spa!! More power!!!!