=== 1. VERDICT/VALUE I may have been expecting too much, but…read morefor a hand car wash, a surprising amount was missed on the outside of my car...and the $5 super/quick shine is not evident or worth it. But if you want to avoid machines and are looking for someone to hand wash your car, this would be the place to go, given the limited options in Richmond! === 2. PRODUCT Full-sized Car Wash ($36) includes: - Pressure washer rinse. - Hand scrub of your wheel rims. - Hand wash and rinse of your car. [Exit the car] - Vacuum of the car's interior. - Hand dry of the car's exterior and door jambs. [Return to the car] It was good, but they did seem to miss a number of spots on the back (around the car logos and license plate) as well as on the rims, despite the hand-oriented wash method. I also paid $5 for the super quick shine - supposedly a spray on shine, but either they didn't put it on or I could not tell it was on when they finished drying my black car. === 3. SERVICE Service was pleasant and polite in English and Japanese. Speed was quite reasonable given the process and a small wait with other cars in front - about 25 minutes total. === 4. ENVIRONMENT Getting and getting through the drive-thru nature of the business can seem cramped, likely for those with larger SUVs. A small but pleasant waiting room is available during the vacuum and hand dry portions of the car wash process. Those in a wheelchair or with a baby would likely have a challenge with the latter half of the wash process.

Scratched the living hell out of my brand new 2021 C43. This place is TERRIBLE. Whoever was washing…read moremy car left huge scratches on the back bumper that looked like someone had taken sand paper to it. There were multiple small scratches around the rest of the car as well as well as swirl marks. I could have gotten a better wash at a gas station! If you value your car DO NOT go here. I didn't notice until I got home since they hurried me out of the establishment after my car had been done as they work in an assembly-line fashion. I spoke to the owner about it and he denied all responsibility and said it was literally IMPOSSIBLE that his staff could've done any of this and treated me like a joke. I showed him over 10 other reviews of people saying they had their vehicles damaged and he said this exactly "Why are you showing me this? Should I care?" Absolute joke of a human being. People work very hard for their vehicles and property and when you damage it, you should at least be apologetic let alone responsible.

Speedy and friendly service! I was in and out in 5 minutes. And I was given a coupon for my next…read morevisit! Lots of cleaning options, including detailing packages. Coin-operated vacuums are coming soon! This car wash will be a great stop once it is fully open!

Long line to get in. Only place where you can do it yourself guaranties a good job. Plenty water…read morepressure.

The equipment provided allows you to do a great job.Convenient credit card payment option.Lots of…read morebays. RV friendly bays on edges of rows.

I don't normally review a gas station, but this one is memorable for the gas prices!…read more On the positive side, for myself, I find that this place has the cheapest gas prices compared to other places. The prices get cheaper in the evening and when it does, there are a line up of cars. Be patient as the gas price is worth the wait. Gas attendants are helpful, but they do get busy so I tend to pump the gas myself. On the so so side, attendants within the convenience store aren't that friendly or knowledgeable. I'll still come back for the cheap gas though.

I went here to buy a lottery product, and an employee who was wearing a white shirt there asked me…read moreif I had points card with me. I said no. He then scanned with his own points card while checking out.

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

I came here for the comprehensive car wash. Exterior wash and interior clean, $50+tax…read more The wash is good. Hard to complain about the end result. Didnt find any damage to my car either. The interior clean was also good. They basically wiped down all the surfaces, and vacuumed with a shop vac (i saw them do it). Its not a detailing job, so dont expect a showroom type clean. Its more like a good car wash and interior vacuum at home. For the price, its fine. Better than a drive through wash and self-vacuum for sure, and not a lot more cost. Takes about half hour. The guy I dealt with was friendly and got the job done. If I had to criticize something, its the actual facility and Im taking a star off for that. The car wash lane/tunnel is basically a covered driveway. They wash your car there, then drag a shop vac around to vacuum it. It doesnt have the modern professional car wash appearance with built-in vacuums, neon lights and nice decor. Their waiting room/front office is like a run-down trailer park home of a hoarder. Lots of clutter, messy, dilapidated. They also sell used cars from that office, so there were used car customers there too. Its a really weird juxtaposition with luxury vehicles (for sale) parked in front of this run down building situated in a lot that reminds you of a scrap yard.

The service & quality is excellent! Staff is pleasantly efficient at what they do. The price like…read moreeverything else going on in the economy has gone up since I first visited years ago. So the prices reflect that, their price menu has various levels but for the most part it's very versatile I didn't make any specific requests.

Its getting too expensive! I rather go to a drive thru car wash and vacuum myself! I will only go…read moreback if I am lazy to clean my car!!!!!

Said it has touchless but it doesn't. The dry part doesn't even work and the car is still wet.read more

=== 1. VERDICT/VALUE Tough one to call: it's conveniently…read moreopen 24/7 and could do a light wash handily; however, the wait times can be long and it's not exactly cheap for the quality you get. 2.5 to 3 stars! === 2. SERVICE The good: - If you have a lightly-dirty car, it may take care of most of the dirt...but not much (see pic). So if you're desperate, it'll do in a pinch. - Blue "soft cloths" are used, without much in the way of the traditional rollers found in automated car washes are used - perhaps explaining the light cleaning abilities. No evidence of scratching my car. - It's credit card operated, open 24/7. The not-so-good: - Each wash can last from 6-10 minutes, which means if there are even 2 to 3 cars in front of you, it may be up to a 30 minute wait in a line you can't get out of... - Even with light dirt on my car (after a few days in rainy weather - nothing serious or caked on), there was a fair amount of light dirt still present on the car. - There are many other options to choose from, often with better results or for a lower price. === 3. ENVIRONMENT It's relatively new and so modern, clean, and brightly lit. There are two lanes available, but perhaps only one is open during COVID or the weekends. It seems a little small/compact in the curved lanes and so larger vehicles may need to maneuver carefully.

The good. Interior detailing was decent, but the car is new. The bad? Look at the photos, and this…read morewas after pointing out several missed spots on the rear bumper and side panel. The terrible? This was not a $20 car wash. It was $60!!! At $60 this should be very close to a full detailing look. Avoid. Do not give this company your business.

=== 1. VERDICT/VALUE It's definitely not perfect, but if…read moreyou're looking for a chance to get a half-decent car wash in Richmond while avoiding brushes/rollers on your car, the ineffective touchless washes, and full-on detailing, then this could be the place for you! === 2. THE CLEAN You have your choice of "exterior wash" or a "full wash". Here's the process: - Spray of wheels and lower sections of your car with some sort of liquid that presumably loosens dirt. - Rinse with a handheld power washer. - Rubdown with a soaped-up janitor's floor mop and a handheld sponge(?). - Rinse again with the handheld power washer. If you opt for the "full wash", you add: - Power-spraying of your floor mats. - Vacuum of the interior. - Wipe-down of surfaces and windows. It's not perfect - there are a few dirty spots (including side mirrors) that are done too quickly so the dirt streaks remained. But overall, it was fast a decent, particularly in cold weather. === 3. SERVICE It's relatively quick, polite/professional enough and in English. The staff speak Mandarin with each other so I presume those who prefer that language would be well-served also. See the attached pic for the prices; you are asked if you would like to tip 12%, 15%, etc. upon debit/credit card payment. === 4. ENVIRONMENT It's an older-looking facility, but you essentially drive through a brightly-lit garage for the exterior wash. There are a couple of waiting areas: one in the office and one in the garage on a couch. The interior cleaning portion occurs under a white tent at the end of the garage. You may find yourself waiting outside (next to another business next door, a car service garage), but overall, unless it's raining or windy outside, it's relatively comfortable.

Excellent service and usually not too long a wait. Louis is a pleasure to do business with.read more

Excellent quick service. Staff are friendly and my car looks great. Be careful if they ask if…read moreyou'd like the carpets steam cleaned it's an expensive add on.

This is a fantastic car wash with a great location Friendly…read morestaff always willing to help Peter is a great man who needs to be promoted to general manager

This is not a self serve car wash…read more I love that before you enter the wash bay, they pressure rinse the tires and wheel wells first. Service is friendly and efficient