=== 1. VERDICT/VALUE I may have been expecting too much, but…read morefor a hand car wash, a surprising amount was missed on the outside of my car...and the $5 super/quick shine is not evident or worth it. But if you want to avoid machines and are looking for someone to hand wash your car, this would be the place to go, given the limited options in Richmond! === 2. PRODUCT Full-sized Car Wash ($36) includes: - Pressure washer rinse. - Hand scrub of your wheel rims. - Hand wash and rinse of your car. [Exit the car] - Vacuum of the car's interior. - Hand dry of the car's exterior and door jambs. [Return to the car] It was good, but they did seem to miss a number of spots on the back (around the car logos and license plate) as well as on the rims, despite the hand-oriented wash method. I also paid $5 for the super quick shine - supposedly a spray on shine, but either they didn't put it on or I could not tell it was on when they finished drying my black car. === 3. SERVICE Service was pleasant and polite in English and Japanese. Speed was quite reasonable given the process and a small wait with other cars in front - about 25 minutes total. === 4. ENVIRONMENT Getting and getting through the drive-thru nature of the business can seem cramped, likely for those with larger SUVs. A small but pleasant waiting room is available during the vacuum and hand dry portions of the car wash process. Those in a wheelchair or with a baby would likely have a challenge with the latter half of the wash process.

Scratched the living hell out of my brand new 2021 C43. This place is TERRIBLE. Whoever was washing…read moremy car left huge scratches on the back bumper that looked like someone had taken sand paper to it. There were multiple small scratches around the rest of the car as well as well as swirl marks. I could have gotten a better wash at a gas station! If you value your car DO NOT go here. I didn't notice until I got home since they hurried me out of the establishment after my car had been done as they work in an assembly-line fashion. I spoke to the owner about it and he denied all responsibility and said it was literally IMPOSSIBLE that his staff could've done any of this and treated me like a joke. I showed him over 10 other reviews of people saying they had their vehicles damaged and he said this exactly "Why are you showing me this? Should I care?" Absolute joke of a human being. People work very hard for their vehicles and property and when you damage it, you should at least be apologetic let alone responsible.

Speedy and friendly service! I was in and out in 5 minutes. And I was given a coupon for my next…read morevisit! Lots of cleaning options, including detailing packages. Coin-operated vacuums are coming soon! This car wash will be a great stop once it is fully open!

Long line to get in. Only place where you can do it yourself guaranties a good job. Plenty water…read morepressure.

This is a nice DIY car wash. There's lots of bays so it's easy to find one to wash your car. There…read moreare not a lot of DIY car washes in Vancouver so I had to drive all the way to Burnaby for this. My car needed a thorough cleaning. There's plenty of place to park your car afterwards to dry it. They have vacuums as well. They accept cash and credit card. You can just tap and wash away!

I don't normally review a gas station, but this one is memorable for the gas prices!…read more On the positive side, for myself, I find that this place has the cheapest gas prices compared to other places. The prices get cheaper in the evening and when it does, there are a line up of cars. Be patient as the gas price is worth the wait. Gas attendants are helpful, but they do get busy so I tend to pump the gas myself. On the so so side, attendants within the convenience store aren't that friendly or knowledgeable. I'll still come back for the cheap gas though.

I went here to buy a lottery product, and an employee who was wearing a white shirt there asked me…read moreif I had points card with me. I said no. He then scanned with his own points card while checking out.

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

They dented and scratched my car. When I pointed it out, I asked why they didn't tell me. Without…read morelooking at my car, they denied it. I asked for accountability, not for a refund or additional services, just acknowledgment that they made a mistake and that they should have told me. They told me they'd review the security cameras and get back to me. They never did. No one picked up when I called and texted. I came here because of the high reviews, so thought to warn others of my experience with my car wash.

The service & quality is excellent! Staff is pleasantly efficient at what they do. The price like…read moreeverything else going on in the economy has gone up since I first visited years ago. So the prices reflect that, their price menu has various levels but for the most part it's very versatile I didn't make any specific requests.

They was your car with dirty cloths , including the inside windows leaving an oily residue on the…read morewindshield. Staff are very unpleasant

=== 1. VERDICT/VALUE Tough one to call: it's conveniently…read moreopen 24/7 and could do a light wash handily; however, the wait times can be long and it's not exactly cheap for the quality you get. 2.5 to 3 stars! === 2. SERVICE The good: - If you have a lightly-dirty car, it may take care of most of the dirt...but not much (see pic). So if you're desperate, it'll do in a pinch. - Blue "soft cloths" are used, without much in the way of the traditional rollers found in automated car washes are used - perhaps explaining the light cleaning abilities. No evidence of scratching my car. - It's credit card operated, open 24/7. The not-so-good: - Each wash can last from 6-10 minutes, which means if there are even 2 to 3 cars in front of you, it may be up to a 30 minute wait in a line you can't get out of... - Even with light dirt on my car (after a few days in rainy weather - nothing serious or caked on), there was a fair amount of light dirt still present on the car. - There are many other options to choose from, often with better results or for a lower price. === 3. ENVIRONMENT It's relatively new and so modern, clean, and brightly lit. There are two lanes available, but perhaps only one is open during COVID or the weekends. It seems a little small/compact in the curved lanes and so larger vehicles may need to maneuver carefully.

Said it has touchless but it doesn't. The dry part doesn't even work and the car is still wet.read more

I have the unlimited wash pass but not worth it unless I go at least 2 to 3 times per month. They…read moredo an okay job with the wash but each time the whole process takes an hour from line up to dry. Please hire more staff.

Excellent service and usually not too long a wait. Louis is a pleasure to do business with.read more

This is a fantastic car wash with a great location Friendly…read morestaff always willing to help Peter is a great man who needs to be promoted to general manager

This is not a self serve car wash…read more I love that before you enter the wash bay, they pressure rinse the tires and wheel wells first. Service is friendly and efficient