The work was perfect!! The customer service is very…read morehelpful!! I extremely recommend Kirmac Collision & Autoglass

Colin made a big effort to get my vehicle in quickly while I was only in town for a short period of…read moretime. Got me a ride back home after dropping off my vehicle and double checked my insurance to make sure things were covered. Excellent service.

Expert, ethical, and professional. Cannot recommend highly enough. The world would be a better…read moreplace if more businesses performed with such integrity.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

My sister and I have attended Rich City 3 times over the past five years with our own cars to have…read moredamage repaired, everytime the techs here have done a phenomenal job.. Cam and his staff are experts at their craft and the customer/staff interactions have been superior. Having worked in the industry for 40+ years I can tell you, there are not better out there, I have also referred others who thanked me afterwards for the service they received.

At the recommendation by Infiniti of Richmond, I took my car to Rich City, I dealt with Craig and…read moreSteven. Absolutely top notch service. They do stand behind their work as there was an tiny issue with a job they did for me (I didn't know it was them, it was a warranty claim through the dealer) 2 years later, Craig stood behind their work and re-wet sanded my trunk lid to clean up some orange peeling. Great job guys, next time I need body work, you'll be the first I call!

To date, I have had four of my vehicles either ceramic-coated or protected with PPF (plastic…read moreprotection film), and RDI is the ONLY company I would ever entrust to do the work. Roman, the owner of this wonderful company, is a true craftsman and a perfectionist, who takes the time to complete the work with impeccable attention to detail. His regular photo updates to me, as the work progresses, is just another example of one more thing that distinguishes him from everyone else out there, who just talk the talk. In closing, if you're in search for this kind of expertise, look no further than RDI! Sincerely, Mark Mitchell Vancouver Island

Roman is an absolute beast! Took my Lexus to get some scratches buffed out and Roman did a…read morefantastic job. Took his time and his work convinced me that you can't go wrong entrusting your car in his hands. On top of that he also took time to explain a few things that us, mere mortals usually miss when caring for our cars. And on top of all of that, his pricing is better than fair. I've had quotes for twice the amount hand 1/3 the work. From now on, I'll be taking my car to RDI whenever I need to and I suggest you do as well. Thanks again Roman! Very happy with how the car came out.

Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

My Porsche Turbo was hit in a parking lot and received a couple good sized dents plus needed some…read moretouch up. Chris from Precision in Richmond was recommended by a a company I was dealing with on an unrelated issue. I will say I have seen perfectionists but Chris is beyond meticulous and a solid guy as well. On top of that his work was reasonably priced. Unbelievable work thank you Chris. Hopefully I don't need his help again but if it happens his work is amazing. Shawn.

Brian's Autoshop recommended these guys for me when I got into an accident and needed my front…read morebumper replaced Could not be any happier with their service and customer support. I was on a really tight budget and Miguel was there every step of the way to help source the parts at an affordable price. Not even once did I ever feel like I was being upsold. Super honest folks. Please please support businesses like this!

Stellar! Amazing work! Please go for Autobody work!! I…read morebruised my Subaru Imprezza... I backed into a tree, exploded my hatchback right into my neighbours garden. I went to Ladner Auto Body....thank goodness I made that recommended choice. I was treated so well, I was given a very nice Toyota as a loaner car....within a short time my "baby" was ready. The work was beautiful, In fact they went above and beyond expectations. I didn't know my front headlight was burnt out...not anymore!!! What a great business. I did the happy dance. We all know the internet trolls....they are everywhere, they shouldn't be here. Even if you want detailing or a new front windshield, call them...they have the best contacts. The very imprezzed...Karen B.

Someone scraped by our car and pulled the side of the front bumper out about an inch. We couldn't…read morepush it back in so we took it to Craftsman Collision Richmond and a technician (unfortunately I didn't get his name, but it was on Monday, September 16 at 2pm) fixed it in less than 5 minutes, got rid of the blue paint the other car had left on ours, and wouldn't accept any payment! He was so very nice and competent, and I definitely know where I'll go if I need a body shop in the future. Very highly recommended.

Been accident/collision free for over 20 years, but one Monday morning, I discovered my neighbour…read morehit my parked car sometime over the weekend and ripped the frontside bumper (they did leave a note). Had to drive to Richmond for work with front hanging slightly. Went to Craftsman and Raymond C. and his staff provided excellent service. Highly recommended, despite how busy they were, I felt prioritized and they had great communication throughout the repair time. Will be my go to place for any future repairs.

=== 1. VERDICT/VALUE Tough one to call: it's conveniently…read moreopen 24/7 and could do a light wash handily; however, the wait times can be long and it's not exactly cheap for the quality you get. 2.5 to 3 stars! === 2. SERVICE The good: - If you have a lightly-dirty car, it may take care of most of the dirt...but not much (see pic). So if you're desperate, it'll do in a pinch. - Blue "soft cloths" are used, without much in the way of the traditional rollers found in automated car washes are used - perhaps explaining the light cleaning abilities. No evidence of scratching my car. - It's credit card operated, open 24/7. The not-so-good: - Each wash can last from 6-10 minutes, which means if there are even 2 to 3 cars in front of you, it may be up to a 30 minute wait in a line you can't get out of... - Even with light dirt on my car (after a few days in rainy weather - nothing serious or caked on), there was a fair amount of light dirt still present on the car. - There are many other options to choose from, often with better results or for a lower price. === 3. ENVIRONMENT It's relatively new and so modern, clean, and brightly lit. There are two lanes available, but perhaps only one is open during COVID or the weekends. It seems a little small/compact in the curved lanes and so larger vehicles may need to maneuver carefully.

Said it has touchless but it doesn't. The dry part doesn't even work and the car is still wet.read more