I had been looking for over one month to find a reasonable cost repair for my detached trunk lid…read morespoiler. Various auto body collision shops, car mechanics, and even the car dealer all proved either unwilling to try, or wanted to charge a great deal of $. I feel really fortunate that David from Elements replied to my message. He and his colleagues repaired yesterday my car, and reattached securely the spoiler in less than one hour. David was very patient, explaining in detail to me the work that had been done. He also drove to pick me up once the repair was completed- a surprise bonus service that I hadn't expected. He was also very friendly and honest. I would strongly recommend this business and David's services for your car. You can trust him!

Two words, "Burning Passion". David and his team aren't just your typical detailers that just fix…read moreyour car 9am-5pm a day during wkdays, They go above and beyond staying OT just to get the job done!! I've been having problem on which auto detailer to go that has fair price, since my dealership screw me over with the car that I have, telling me that my warranty should cover those scratches before i signed my contract. When i submitted a claim from global warranty, they said that its not claimable since the scratches are too deep. Thank goodness that I meet this dude from our subaru group. Not only that he fixed my whip, he even gave me tips on how to maintain my car's paint. I am really satisfied and would recommend this guy and his team. They are absolutely amazing!! I'm going back to see him before summer, to get my whip that absolute gloss when summer hits. Thank you Element Auto Spa!! More power!!!!

had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

These guys are my heroes. I'm not even kidding, they totally saved me and then went above and…read morebeyond after that. Long story short, someone keyed my car and damaged my door lock a couple of years ago. I made the claim right away but then procrastinated on following through with the repairs (for which there is a 2-year time limit if you want it covered by your insurance). I figured I'd have all the time in the world to get it done but then suffered a health condition that took me out for the months leading up to my 2-year deadline. So there's me, trying to find an auto body shop that would take my car in for repair on less than a week's notice. I initially didn't realize how ridiculous of a request that was until I spoke to my insurance provider and then called a large number of other auto body shops. Turns out they all have a 6-week waiting list right now. I literally got laughed at when I called some auto body shops to ask if they could take me right away. But Boyd Autobody Richmond was sympathetic to my situation and agreed to take my car right away, despite how busy they are. I was already on cloud 9 and so incredibly grateful when I went in to pick up my car. But little did I know, they still had one surprise left for me. After paying my deductible and getting my keys, I walked out to my car to examine their work. It was perfect. I then jumped in my car, prepared to drive off, when I looked around and saw that my car was immaculately clean. I was shocked. To put this into perspective, my car has not been that clean in years. I have two huskies, both of which shed like you wouldn't believe and love to run through mud, as well as the sand at the beach after getting wet. And then they get in my car. I literally gave up on trying to keep my car clean years ago. And I'm pretty sure there was close to an inch of husky hair than had accumulated on the floor of my back seats, which I tended to ignore because I have a little 2-door BMW so it was hard to get to that area and I never really had to see it anyway. So let's just say, I was convinced my car would never be clean again unless I paid at least $500 for a professional to detail it. I in no way expected Boyd Autobody to clean the inside of my car like that...and BMW certainly doesn't do it whenever I've taken my car in for servicing (not that I can blame them, lol). But Boyd Autobody Richmond went above and beyond on that front. I don't even want to know how many hours it took the poor guy assigned that task to complete it. I was so impressed and grateful that I ran back inside and asked if I could give the guy who cleaned my car a tip. But they, with a smile, said no, it's all good, and they would pass along my thanks. I am never taking my car to another auto body shop again.

Did an amazing job tinting the back and side windows of my car. It was done over 2 years ago and…read morestill looks great! Highly recommended!

Price was right, he came to our house and was very professional and knowledgeable. He took his time…read moreand our car looks great. We would definitely recommend him again. Thanks, Peter.

These guys are great! They had my Tesla repaired and painted in two and a half days…read more Not only did the job look great, but they cleaned the car, inside and out!! I grew up in a body shop with my father, and I know what it takes to deliver quality to your clients. Kyle Chester Kymar Gutters Inc.

I appreciate how prompt and responsive they were, and the repairs completed were excellent - all in…read moreall, a very smooth process

I have had the pleasure of owning and driving Volvo cars for over 30 years and it is inevitable…read morethat accidents will occur with the amount of cars on the road nowadays. Ninteen years ago our shiny green 850 Turbo Wagon parked beside our house was hit and run one snowy night causing major damage to 80% of the drivers side. Amazingly it was drive-able so I took it to Docsteader Motors for suggestions. Without going into detail they gave me a business card for MG Collision on Bridgeport Rd, Richmond and the rest is history. I have since taken numerous ICBC claims and one non out of pocket refinishing job to MG. Mike senior and now his son Mike junior have always been respectful, dependable, and thorough and outstanding in all transactions. I cannot think of any negative comments in the many years of using their services with our Volvos. Thank you MG!

I had an ICBC damage claim with my Volvo XC90. The Volvo dealership recommended a couple shops and…read moreI called them both but decided to go with MG collision. Mike was so helpful and accommodating. He got me a courtesy car that would fit my 3 car seats and rushed my cAr so I would have it back in time for a road trip. My car looks brand new, was returned sparkling clean (it was not dropped off that way ), and everyone that I dealt with at the shop was so helpful and kind. You can definitely tell that this is a family run company who takes very good care of their employees- it shows. II will definitely be returning in here for any repairs in the futurE. I highly recommend MG!

When it comes to supporting local small business, count me in!…read more Found these guys by accident; was trying to avoid the snail traffic @ Marine Drive so turned into side street Laurel, located on left side. These guys specialize in protecting your paint, and their high quality means more coats than usual. Wished I had known about them a few yrs back as previous collision place didn't match the tailgate to rest of body, but I digress as usual. Oh forgot another review to write lol... and here's the bonus star: they have a courtesy car! talk about convenience... Ask for Thomas or Kevin, straight-up folks, easy repeat.

Looked through Yelp for auto detailers and came across this place. The location was quite…read moreconvenient and the receptionist was very polite and informative. They offered me a rental car so I was able to run some errands while I waited. When I picked up the car I was quite surprised. My car looked 3 years younger inside and out. Will be going back to get some waxing done!

On May 15, 2015, I brought my vehicle to Performance One for an oil change. The oil change was done…read moreincorrectly, which required the car to be towed to the dealership to correct. The dealership diagnosed the vehicle and determined that the issue was caused by over filling engine oil. They also found engine oil on the engine air filter housing, MAF sensor, throttle body, cylinder heads and exhaust. The dealership did not find any pre-existing damage to the vehicle, I paid for the dealership diagnostic examination, repair service and clean up out of my pocket. Performance One denied any wrongdoing, and refused to reimburse me for the monies paid to correct their damage. I had to file a complaint to BC Small Claims Court, wherein the court ruled against Performance One, awarding me with the repair invoice amount, search fees and court fees. The judge also noted that AWG Performance One has wasted my time, their time, and the court time. Making a mistake is one thing, but when a mistake is made by a business, one would expect they would own up to it and not need customers to take them to Court. Wanting to bring your beloved vehicle to Performance One? Think again!

So, here's the story. I know a little but not a lot about cars. I do know when you hear a bad…read morenoise, something is wrong. Not withstanding the "comments" from various male friends, I knew the clutch on my 10 year old Nissan Sentra needed to be done. I've had my fair share of distrust over the years of mechanics and repair shops. Most of them seemed like rip off artists to me...speaking down to me as if they were trying to impart knowledge that was way over my head. It always felt like they really just wanted my money. Enter Performance One: I've been coming to Performance One for the last year and a bit for oil changes and such minor things. In that time, I've had some good conversations with the manager, service advisor and both mechanics. Even for a simple oil change, if I had questions, they gave me answers. That makes me feel good. So earlier this week when I went in for my regular oil change and the mechanic said "Your clutch has to be done right away. I'm not kidding. Don't put this off any longer or the transmission could be damaged and then you're really in trouble." It was a no-brainer to get them to do it. I'm not going to kid you, a clutch job is expensive. And I admit, out of curiosity, I called around anyway to get some other quotes...and friends shared their stories of how much they paid over the years for the same kind of work. I found the quote from Performance One to be very reasonable (the quote from my Nissan dealership was outrageous!) The service manager gave me some options to choose from and explained the pro and cons of those options. The mechanic popped his head in and gave his two cents as well. Again, giving me the information helped me feel that I am part of the process and I know what's going on. I took my car in first thing Friday morning and it was done late that afternoon...spending the day in their upstairs lounge as the work went on. AND HOLY CRAP. The clutch they put in is FRICKEN AWESOME. I am so happy! I'm not fighting to get it into 2nd or reverse anymore. I was actually good with paying this bill because I think driving will be a pleasure again. Thanks guys, you've got my business and I'll wholeheartedly recommend you guys any time.

I was looking for a Detailer that used the Gtechniq products. I found RDI and the Meticulous Roman…read morewho took my 2012 Porsche 911 Carrara S beat up paint and completely transformed it. Wash, clay bar, 2 stage paint correction and Gtechiq ceramic coating. It's not a cheap process but for those who have a four digit automobile, Roman is the guy.

To date, I have had four of my vehicles either ceramic-coated or protected with PPF (plastic…read moreprotection film), and RDI is the ONLY company I would ever entrust to do the work. Roman, the owner of this wonderful company, is a true craftsman and a perfectionist, who takes the time to complete the work with impeccable attention to detail. His regular photo updates to me, as the work progresses, is just another example of one more thing that distinguishes him from everyone else out there, who just talk the talk. In closing, if you're in search for this kind of expertise, look no further than RDI! Sincerely, Mark Mitchell Vancouver Island