My passenger window had a chip in it, they were very quick to get it repaired and did a great job,…read morethey also washed and vacuumed my car.

My passenger side door was hit by a trolley at the airport…read more When I took the car to Tsawwassen Collison, after Chris looked at the damage, instead of just billing ICBC for the damage repair and charging me $500 for the deductible, he offered to see if he could puff it out for me. When it was done, it looked like new, and he told me not to worry about paying anything for it. He did not have to help me the way he did. He could have charged me $500 and just puffed the scratches out. I would not have known -- but he didn't. He looked genuinely happy when he saw that the scratches were coming off. I feel that I was not just another customer but someone he actually tried to help. He is so honest, caring, passionate and obviously takes great pride in what he does. I am beyond grateful. Thank you very much.

Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

My Porsche Turbo was hit in a parking lot and received a couple good sized dents plus needed some…read moretouch up. Chris from Precision in Richmond was recommended by a a company I was dealing with on an unrelated issue. I will say I have seen perfectionists but Chris is beyond meticulous and a solid guy as well. On top of that his work was reasonably priced. Unbelievable work thank you Chris. Hopefully I don't need his help again but if it happens his work is amazing. Shawn.

Excellent workmanship and top notch repairs. 24 hr Collision stands above all other body shops I've…read moredelt with in the past. Keep up the great work.

This review is a little late but I can't say enough great things about the work done on my truck by…read more24 Hr Collision - Surrey. I was rear ended very shortly before a big move which was stressful in itself. I found this place through an online search and I am glad I did because they did a great job on the truck. The bumper looked perfect after they were done with it. All staff was extremely professional and friendly. The work required on my truck was expedited due to my upcoming move and I was kept informed throughout the process. Sachin especially was very helpful in answering all of my questions. If you find yourself in a not so great situation, I highly recommend this place for your repair needs.

Geeat service, friendly ataff, very efficient. Im giving them a 5 star. I highly recommend Toms…read morecustom Autobody!!

Stay well clear from Tom's and their manager Pat…read more... Took a car in for paint repair and it came out worse than when it went in. I took it back and still came back in shocking condition. Pat must have a PHD is BS and is a legend in his own mind.... I gave up and paid for the car to be done by a proper body shop. Would not even trust them to paint a dog kennel and it's amazing they are actually still in business. ICBC need to strike them off ....

Whenever I have a car accident, I don't hesitate to visit the 24-hour collision to have my car…read morerepaired. Today, l just needed a touch-up for a scratch on my rearview mirror. As always, Ali was professional and efficient, taking care of the job right away. I've never had any issues with this company, and I highly recommend them for any car repairs you may need.

I'm very happy with my experience at 24 hour Collision. They did a great job on the bodywork and…read morepaint. Very friendly and efficient staff. Nice clean late model courtesy car. I'd come back in the future.

Unfortunately, I have had the same experience as recent posters - contacted by email and text, and…read morereceived no reply.

Never respond. Sent an email and took forver, then called him, he said will call back and reply…read moreemail but never answer. Final attempt with a text message with pictures but again, get ignored. What a bad customer service !!!! Go elsewhere.