Customer service is a 10/10 and the work is incredible. Made very simple with the lockboxes if you…read moreneed to drop off or pick up outside of their working hours. And our car was in great hands. Will most definitely be back! Thank you so much, we are very happy.

Paul did an amazing job. Excellent service, convenient and professional. Highly recommended. Thanks…read moreagain.

This is my 2nd time going to them. I park outside, all year, so by the time spring/summer rolls…read morearound, my poor black coloured car looks terrible. I emailed to make an appointment, and let them know my pretty tight schedule, and even though I'm sure summer is so bonkers, they managed to get me in within the week. The girl on the phone was kind and professional, as well as the owner was great with responding to my emails quickly, to book me in a spot that would work with my schedule limitations. I get a mini detail, which is only $140 for my sized car. (Other places quoted me $240-$350 in the past.) They said about 2-3 hours, and it was literally done in just over 2 hours, and it looks great! Windows, door jams, carpets, seats.... Spotless! I'll never go anywhere else. Especially being a female, a lot of places have tried to tell me I needed extra stuff I don't need. These guys are honest, kind, good prices, and good service. Their location is also super convenient for me, less than a 10min walk to Gilmore Skytrain Station, so I can go get other errands done while I'm waiting for my car. I pulled up in my dirty Honda Fit, and left in what felt like a brand new car! Thanks so much! I'll see you next Spring! :)

These guys are awesome!! I was DD one night and one of my passengers had an... accident we'll call…read moreit that needed some detailing work done. I asked and received a quote within minutes the morning after, and was able to drop off my car at a time convenient to me. 3 hours later, it was all done, and they even cleaned my rubber car mats front and back, and the seats were spotless with no smell either. 5/5, would recommend! Reasonably priced as well. Thanks so much guys!!!

High quality service with honest communications and pricing. Would recommend to everyone. Thanks to…read moreeveryone there for an amazing experience.

Excellent service.. kurtis is a geniun guy explains things which has to be addressed... my…read moremotorcycle cycle was abused in sun and stone chips ... now looks 90 % great as it's an old bike so they have given their best ..

Great after-sale customer service and support. My thinkware dashcam stopped working a few weeks…read moreago. Even thought it was installed by them more than 5 years ago, Raymond responded to my text message right away and put me in touch with Wesley. I made an appointment for them to check. It took them pretty quickly to find the issue was a blown fuse. Fixed it for me without charging me. The customer service was fantastic. I will definitely go back to them if I need to buy anything for my car.

Great group of people. Always capable to help in getting your parts or products. Good source for…read moreother network of auto services.

At the recommendation by Infiniti of Richmond, I took my car to Rich City, I dealt with Craig and…read moreSteven. Absolutely top notch service. They do stand behind their work as there was an tiny issue with a job they did for me (I didn't know it was them, it was a warranty claim through the dealer) 2 years later, Craig stood behind their work and re-wet sanded my trunk lid to clean up some orange peeling. Great job guys, next time I need body work, you'll be the first I call!

My sister and I have attended Rich City 3 times over the past five years with our own cars to have…read moredamage repaired, everytime the techs here have done a phenomenal job.. Cam and his staff are experts at their craft and the customer/staff interactions have been superior. Having worked in the industry for 40+ years I can tell you, there are not better out there, I have also referred others who thanked me afterwards for the service they received.

2020 SUV, think dogs, kids and travel. This car was FILTHY. They even honoured an expired coupon…read morefrom 2017 (partially). I was able to drop my truck off the night before and got the call that it was ready the following day at 4. Polite and professional

Great guys! Did a good job on my car and when things start to bubble later they took care of it…read more Can't ask for more than that

Fraser Car Wash did a really good job. While my car (VW Golf) is 15.years old and I do (sort of)…read moretake care of it, it has been driven. Lots of country roads in the rain... I left it with them for four hours and it looks almost new. The interior is flawless. Not crazy pricey like some detailers though not something I'll do weekly. Good value. Good people. Well recommended!

The team here are absolutely superb at true deep cleans for extremely reasonable prices. I have a…read more25 year old car which I have been taking to Fraser several times a year for the last decade and each time they get it as clean as the day it rolled off of the manufacturing line (back in the 1990's!). Their attention to detail is outstanding and their ability to clean caked on gunk from Vancouver winters is nothing short of amazing. Huge thanks to the Fraser Car Wash team!