Had a hit and run that needed to be repaired. Sucks that you need to pay the deductible for…read moresomething that you didn't do, but that's another review. Picked AutoMind because of my friend's suggestion. My experience with body shops have not been good, so I was pretty surprised that the office was relatively clean and each rep had their own desk I could sit and chill as they process my paperwork. The guy hands me an iPad. "What. You want me to play games as I wait?" No. Instead, they had a cute little cartoon thing explaining what will be happening to my vehicle. Not only was I surprises that a body shop would even know what an iPad was (Most I've been to have been pretty low tech), it was a hoot that they went as far as creating cartoon videos to explain to customers what is going on. Got my car looked at and made an appointment to come back and drop it off for repair. When I dropped off my car, the AutoMind rep also showed me how I can use my iPhone to see the photos of my car and see what stage my car is at in their shop. Then they had someone from Enterprise pick me up to get my temporary car. Got a car I've wanted to try out for a few days. When I went back to pick up my car, more paperwork and another iPad cartoon telling me something about my warrantee. I checked over the work. Couldn't tell I got hit (Guess that means a good job). And they also vacuumed and cleaned the interior of my car (With 2 kids, it had gotten mighty dirty with pieces of stuck dried fruit in various locations). The work was pretty good, and those cartoons were pretty funny. What got me was the fact that they put in a lot of effort and tech stuff into the customer side, with the cartoons and the iPhone login thing to look at my car. All in all, it was a pretty smooth and funny experience. But it still sucks that you need to pay the deductible for something that you didn't do...

Took my car in for a simple driver side window replacement about a year ago. After the repairs and…read morewhenever the stereo was turned on I noticed a strange rattling noise. I took it back in to Automind, who then told me that it was just a loose screw and they had tightened it for me. I still noticed a rattling noise periodically, but never got around to bringing it back to Automind. Last week, for an unrelated incident, another body shop had to open up the same door for repairs. When they did, they discovered that Automind had broken the fastener for the speaker when they replaced the window, and had then used DOUBLE SIDED TAPE to "repair" it!!! If I could give them zero stars I would. Don't trust these guys with your car or your money. You are better off taking your car to George's Autobody where they are honest and will do everything they can to help you out - in my case they replaced my speaker and fixed the damage caused by Automind free of charge.

My sister and I have attended Rich City 3 times over the past five years with our own cars to have…read moredamage repaired, everytime the techs here have done a phenomenal job.. Cam and his staff are experts at their craft and the customer/staff interactions have been superior. Having worked in the industry for 40+ years I can tell you, there are not better out there, I have also referred others who thanked me afterwards for the service they received.

At the recommendation by Infiniti of Richmond, I took my car to Rich City, I dealt with Craig and…read moreSteven. Absolutely top notch service. They do stand behind their work as there was an tiny issue with a job they did for me (I didn't know it was them, it was a warranty claim through the dealer) 2 years later, Craig stood behind their work and re-wet sanded my trunk lid to clean up some orange peeling. Great job guys, next time I need body work, you'll be the first I call!

These guys are great! They had my Tesla repaired and painted in two and a half days…read more Not only did the job look great, but they cleaned the car, inside and out!! I grew up in a body shop with my father, and I know what it takes to deliver quality to your clients. Kyle Chester Kymar Gutters Inc.

I appreciate how prompt and responsive they were, and the repairs completed were excellent - all in…read moreall, a very smooth process

The team at Kirmac North Van is amazing, led by Ryan and his office staff. My entire experience was…read morepositive. Great communication, timely service, and such great quality work on my 2024 Rav 4 Prime. Im definitely a customer for life!!

Just got back from another Kirmac appointment and had to write another review. They're above and…read morebeyond. Period. Every time I've gone to them, it's been an actual pleasant experience. Jason's customer service is nothing short of stellar; he informs me every step of the way, giving updates, etc. They're quick and detailed, and I need no one else for my body work - ever! AAA+

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

They dented and scratched my car. When I pointed it out, I asked why they didn't tell me. Without…read morelooking at my car, they denied it. I asked for accountability, not for a refund or additional services, just acknowledgment that they made a mistake and that they should have told me. They told me they'd review the security cameras and get back to me. They never did. No one picked up when I called and texted. I came here because of the high reviews, so thought to warn others of my experience with my car wash.

Qi have been coming here for the drive through washes This…read moretime for the interior detailing After 2 1/2 years of lockdowns and personal injuries that limited my ability I booked the detailing package Picked up my vehicle an hour ago and the outside is sparkling with the interior looking show room new Not bad for a 19 year old auto So splashes thank you Finally the staff were professional courteous and pleasant Will return

I got the 45 dollar package and they did a fantastic job. Windows and carpets were cleaned and…read moreeverything was perfect.

had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

These guys are my heroes. I'm not even kidding, they totally saved me and then went above and…read morebeyond after that. Long story short, someone keyed my car and damaged my door lock a couple of years ago. I made the claim right away but then procrastinated on following through with the repairs (for which there is a 2-year time limit if you want it covered by your insurance). I figured I'd have all the time in the world to get it done but then suffered a health condition that took me out for the months leading up to my 2-year deadline. So there's me, trying to find an auto body shop that would take my car in for repair on less than a week's notice. I initially didn't realize how ridiculous of a request that was until I spoke to my insurance provider and then called a large number of other auto body shops. Turns out they all have a 6-week waiting list right now. I literally got laughed at when I called some auto body shops to ask if they could take me right away. But Boyd Autobody Richmond was sympathetic to my situation and agreed to take my car right away, despite how busy they are. I was already on cloud 9 and so incredibly grateful when I went in to pick up my car. But little did I know, they still had one surprise left for me. After paying my deductible and getting my keys, I walked out to my car to examine their work. It was perfect. I then jumped in my car, prepared to drive off, when I looked around and saw that my car was immaculately clean. I was shocked. To put this into perspective, my car has not been that clean in years. I have two huskies, both of which shed like you wouldn't believe and love to run through mud, as well as the sand at the beach after getting wet. And then they get in my car. I literally gave up on trying to keep my car clean years ago. And I'm pretty sure there was close to an inch of husky hair than had accumulated on the floor of my back seats, which I tended to ignore because I have a little 2-door BMW so it was hard to get to that area and I never really had to see it anyway. So let's just say, I was convinced my car would never be clean again unless I paid at least $500 for a professional to detail it. I in no way expected Boyd Autobody to clean the inside of my car like that...and BMW certainly doesn't do it whenever I've taken my car in for servicing (not that I can blame them, lol). But Boyd Autobody Richmond went above and beyond on that front. I don't even want to know how many hours it took the poor guy assigned that task to complete it. I was so impressed and grateful that I ran back inside and asked if I could give the guy who cleaned my car a tip. But they, with a smile, said no, it's all good, and they would pass along my thanks. I am never taking my car to another auto body shop again.

Great Job done. workmanship detailing was very well done and it was done very fast. Very pleased…read more highly recommended

I was having trouble, opening my gas tank lid! I took my car into the body shop and Johnny was so…read morehelpful! not only did he fix the problem, he explained what had happene! so helpful! thank you Johnny!!