I had been looking for over one month to find a reasonable cost repair for my detached trunk lid…read morespoiler. Various auto body collision shops, car mechanics, and even the car dealer all proved either unwilling to try, or wanted to charge a great deal of $. I feel really fortunate that David from Elements replied to my message. He and his colleagues repaired yesterday my car, and reattached securely the spoiler in less than one hour. David was very patient, explaining in detail to me the work that had been done. He also drove to pick me up once the repair was completed- a surprise bonus service that I hadn't expected. He was also very friendly and honest. I would strongly recommend this business and David's services for your car. You can trust him!

Two words, "Burning Passion". David and his team aren't just your typical detailers that just fix…read moreyour car 9am-5pm a day during wkdays, They go above and beyond staying OT just to get the job done!! I've been having problem on which auto detailer to go that has fair price, since my dealership screw me over with the car that I have, telling me that my warranty should cover those scratches before i signed my contract. When i submitted a claim from global warranty, they said that its not claimable since the scratches are too deep. Thank goodness that I meet this dude from our subaru group. Not only that he fixed my whip, he even gave me tips on how to maintain my car's paint. I am really satisfied and would recommend this guy and his team. They are absolutely amazing!! I'm going back to see him before summer, to get my whip that absolute gloss when summer hits. Thank you Element Auto Spa!! More power!!!!

Henry and the guys at HAV Extreme Protection are an amazing bunch! From start to finish, Henry was…read moreincredibly attentive and is clearly in the business of helping people. Since I was coming from the states, Henry scheduled extra help to ensure it would be a same day turnaround - without me asking! Henry followed up our appointment with details of how to properly care for the vehicle, too, which is just another display of going above and beyond. The attention to detail and care that the group provided while working on my car is very obvious. They work on your car as if it's one of their own. Henry even emailed me pictures during the process to keep me updated! If you're in the WA area, it's hands-down worth the time at the border to have Henry and his team work on your car! Henry and his team have earned a lifelong customer in me, and they will be my go-to PPF professionals going forward.

If you are thinking about protecting your new vehicle investment look no further! Here is my story…read morewith HAV Extreme Protection. Upon picking up my new model s from Tesla I drove it straight to HAV Extreme Protection for full application of paint protection film (PPF) and chrome delete. Prior to choosing HAV I had done my market research and visited a lot different shops for PPF. I chose HAV extreme protection based off Henry's welcoming, friendly and professional attitude. Throughout the entire process Henry provided me with updates and progress with my car. It really made me feel at ease and assured I was taking care of. Fast forward to when I picked up my car I was even more impressed. The application was flawless and nearly invisible. The attention to details is outstanding and I would highly recommend this shop for PPF, wrapping and chrome delete. I will also be doing ceramic coating later on and will definitely return to Henry and his team! Thank you again to Henry and HAV Extreme Protection Team!

This is my 2nd time going to them. I park outside, all year, so by the time spring/summer rolls…read morearound, my poor black coloured car looks terrible. I emailed to make an appointment, and let them know my pretty tight schedule, and even though I'm sure summer is so bonkers, they managed to get me in within the week. The girl on the phone was kind and professional, as well as the owner was great with responding to my emails quickly, to book me in a spot that would work with my schedule limitations. I get a mini detail, which is only $140 for my sized car. (Other places quoted me $240-$350 in the past.) They said about 2-3 hours, and it was literally done in just over 2 hours, and it looks great! Windows, door jams, carpets, seats.... Spotless! I'll never go anywhere else. Especially being a female, a lot of places have tried to tell me I needed extra stuff I don't need. These guys are honest, kind, good prices, and good service. Their location is also super convenient for me, less than a 10min walk to Gilmore Skytrain Station, so I can go get other errands done while I'm waiting for my car. I pulled up in my dirty Honda Fit, and left in what felt like a brand new car! Thanks so much! I'll see you next Spring! :)

These guys are awesome!! I was DD one night and one of my passengers had an... accident we'll call…read moreit that needed some detailing work done. I asked and received a quote within minutes the morning after, and was able to drop off my car at a time convenient to me. 3 hours later, it was all done, and they even cleaned my rubber car mats front and back, and the seats were spotless with no smell either. 5/5, would recommend! Reasonably priced as well. Thanks so much guys!!!

On May 15, 2015, I brought my vehicle to Performance One for an oil change. The oil change was done…read moreincorrectly, which required the car to be towed to the dealership to correct. The dealership diagnosed the vehicle and determined that the issue was caused by over filling engine oil. They also found engine oil on the engine air filter housing, MAF sensor, throttle body, cylinder heads and exhaust. The dealership did not find any pre-existing damage to the vehicle, I paid for the dealership diagnostic examination, repair service and clean up out of my pocket. Performance One denied any wrongdoing, and refused to reimburse me for the monies paid to correct their damage. I had to file a complaint to BC Small Claims Court, wherein the court ruled against Performance One, awarding me with the repair invoice amount, search fees and court fees. The judge also noted that AWG Performance One has wasted my time, their time, and the court time. Making a mistake is one thing, but when a mistake is made by a business, one would expect they would own up to it and not need customers to take them to Court. Wanting to bring your beloved vehicle to Performance One? Think again!

So, here's the story. I know a little but not a lot about cars. I do know when you hear a bad…read morenoise, something is wrong. Not withstanding the "comments" from various male friends, I knew the clutch on my 10 year old Nissan Sentra needed to be done. I've had my fair share of distrust over the years of mechanics and repair shops. Most of them seemed like rip off artists to me...speaking down to me as if they were trying to impart knowledge that was way over my head. It always felt like they really just wanted my money. Enter Performance One: I've been coming to Performance One for the last year and a bit for oil changes and such minor things. In that time, I've had some good conversations with the manager, service advisor and both mechanics. Even for a simple oil change, if I had questions, they gave me answers. That makes me feel good. So earlier this week when I went in for my regular oil change and the mechanic said "Your clutch has to be done right away. I'm not kidding. Don't put this off any longer or the transmission could be damaged and then you're really in trouble." It was a no-brainer to get them to do it. I'm not going to kid you, a clutch job is expensive. And I admit, out of curiosity, I called around anyway to get some other quotes...and friends shared their stories of how much they paid over the years for the same kind of work. I found the quote from Performance One to be very reasonable (the quote from my Nissan dealership was outrageous!) The service manager gave me some options to choose from and explained the pro and cons of those options. The mechanic popped his head in and gave his two cents as well. Again, giving me the information helped me feel that I am part of the process and I know what's going on. I took my car in first thing Friday morning and it was done late that afternoon...spending the day in their upstairs lounge as the work went on. AND HOLY CRAP. The clutch they put in is FRICKEN AWESOME. I am so happy! I'm not fighting to get it into 2nd or reverse anymore. I was actually good with paying this bill because I think driving will be a pleasure again. Thanks guys, you've got my business and I'll wholeheartedly recommend you guys any time.

When it comes to supporting local small business, count me in!…read more Found these guys by accident; was trying to avoid the snail traffic @ Marine Drive so turned into side street Laurel, located on left side. These guys specialize in protecting your paint, and their high quality means more coats than usual. Wished I had known about them a few yrs back as previous collision place didn't match the tailgate to rest of body, but I digress as usual. Oh forgot another review to write lol... and here's the bonus star: they have a courtesy car! talk about convenience... Ask for Thomas or Kevin, straight-up folks, easy repeat.

Looked through Yelp for auto detailers and came across this place. The location was quite…read moreconvenient and the receptionist was very polite and informative. They offered me a rental car so I was able to run some errands while I waited. When I picked up the car I was quite surprised. My car looked 3 years younger inside and out. Will be going back to get some waxing done!

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

They dented and scratched my car. When I pointed it out, I asked why they didn't tell me. Without…read morelooking at my car, they denied it. I asked for accountability, not for a refund or additional services, just acknowledgment that they made a mistake and that they should have told me. They told me they'd review the security cameras and get back to me. They never did. No one picked up when I called and texted. I came here because of the high reviews, so thought to warn others of my experience with my car wash.

I was looking for a Detailer that used the Gtechniq products. I found RDI and the Meticulous Roman…read morewho took my 2012 Porsche 911 Carrara S beat up paint and completely transformed it. Wash, clay bar, 2 stage paint correction and Gtechiq ceramic coating. It's not a cheap process but for those who have a four digit automobile, Roman is the guy.

To date, I have had four of my vehicles either ceramic-coated or protected with PPF (plastic…read moreprotection film), and RDI is the ONLY company I would ever entrust to do the work. Roman, the owner of this wonderful company, is a true craftsman and a perfectionist, who takes the time to complete the work with impeccable attention to detail. His regular photo updates to me, as the work progresses, is just another example of one more thing that distinguishes him from everyone else out there, who just talk the talk. In closing, if you're in search for this kind of expertise, look no further than RDI! Sincerely, Mark Mitchell Vancouver Island

John has transformed the job of "washing a car" to an artform and the results of his efforts speak…read morefor themselves. John takes the utmost care in detailing all parts of your vehicle, ensuring that every surface has been checked, cleaned, and is gleaming. John even brings his own water to do the job .... now that's a first for me! Thanks, John, and thanks RJ's Custom Detailing!