Great service with a quick and easy account setup. Pricing found to be competitive! Recommend.read more

Customer Service needs improvement as well as professionalism…read more The rental fees are outrageous and there are increases every 6 months. Specifically was told by the current manager that everywhere will increase their rates every 6 months but MANY local locations within the same city limits lock you in for a year. Luckily I was able to get MORE space to store my things at half the price than I was paying at MVMS. When I called and spoke to the manager about this increase in the beginning of May, she was very snarky with me and said, "well they will get you in at a good rate and maybe you get locked in for a year, but what happens after the year?" I can see where she would think this because that is how the new "company policy" works at Storage Pro. However, this is not common practice jut because Storage Pro chooses to do business this way. This also wasn't how the location was run before Storage Pro took over. I am POSITIVE that this is why so many units are empty. I have gone every weekend and some days during the week to work on moving out of my units and every time I am there, there's another customer with a uhaul emptying out their unit. I have had the opportunity to speak to a few of them and each person said they were getting out and moving to a new facility due to the increases. In addition to other customers, I had to rent Uhauls from 2 different locations in Turlock. BOTH locations told me when I picked up the trucks that I was NoT the first person to tell them they had to move locations due to the increases in rent at their current location. The management, nor office staff treat their customers the same way as we were treated from the previous management before "Big Business" took it over. I understand that changes will occur and that's expected, but these changes were so over the top. I am happy that I was able to secure spots in a much more friendly and workable environment from 2 different locations in Turlock and will no longer need to rent at Monta Vista Mini Storage. Unfortunately, these were not our only issues with this location. The District Manager also does not return phone calls. I had one message to them through the call center 4 weeks ago when the new issues began. I was told that they would return my call within 48 hours and they did not. 2 days later I had to go into the office to resolve an issue resulting from a mistake the manager made, and asked the manager to please send a message for the DM to call me and he did not again within 48 hours. I again mentioned it to the manager 3 days ago and still have not gotten a call from him. Today I called and was assured that he would call me within ONE HOUR and he has not returned my call. It is very apparent that no one in the management team cares about resolving my concerns. I guess it's time for me to go above the DM, or maybe the BBB? Do better Monta Vista. Your future customers are deserving, just as much as those of us who left. If I could give this review ZERO stars I would.

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

Casey Moving is an excellent family company with great rates, prompt service and clean facilities…read more The owner called me to discuss my storage needs and made me comfortable leaving my belongings with them.

We have used Master Storage now for 4 years and have been very happy with their service. Love that…read morethey have covered units for trailers that are easy to pull in and out of along with a dump station on site. Electricity is also available if needed . Security with electric fencing feels more secure than others facilities we have used in the past. We will definitely recommend to friends for their storage needs.

Great location great service staff is friendly and efficient. Gate closes at 7 it's a little too…read moreearly but the other places don't care

These are some of the nicest people, I have ever met. This facility is very clean and maintain…read more They provide you with a quality storage units that fits your needs and they have a variety of options that fits your budget. I would definitely recommend you to consider using this business for your storage needs. Thank you Central Valley storage for meeting my family's Storage needs.

I have been a customer for over 5 months now; they provide a very friendly environment and great…read moreservice! The place is nice and clean, I would definitely recommend!

This business is a mere half mile from my home. I walked in on a Saturday morning and was greeted…read moreby a very pleasant man in the office - who turned out to be the owner. His name is John. I told him I needed a storage unit for maybe 6 months while family stays with me during relocating to the valley. He was very helpful in suggesting an appropriate sized unit based on my needs and didn't try to sell me something I didn't need. The entire place, including the unit I ended up leasing, is squeaky clean! It's fairly new and is NOT corporate owned. They have 10' high walls all around, security cameras and after hours security sensors. He and his wife are independent owners, which means they CARE about whether or not their customers are satisfied because it directly effects their bottom line. Let me tell you, this guy is a straight shooter. Answered all my questions without hesitation and not once made me feel pressured. Super happy to find this place! Convenient AND affordable. *Bonus* right behind my favorite breakfast burrito place!!

This is not a safe place to store your things. They charged me three months rent within 30 days for…read moreno reason, then stole my storage and said it for auctioned. I'm in my way this week to file the police report and to try to get someone arrested for their actions. They went into my storage a few months before that after the payment was late by a few weeks claiming to be doing inventory. You have to be well over 3 months past due to be ready for auction. When they opened it up to show me after they went in, I noticed my TVs and compressor and tools missing. I was assured that things just got moved around. The lady even told me how nice my stuff was and that I had very nice things. 2 months later my storage no longer exists when I went to pay the bill that month. I have all of the receipts. After charging me for three months and then stealing my storage, they had the nerve to send me another bill for 3 more months of storage as of my storage was still there! They have had 3 owners in less than 12 months. Don't trust these people with your stuff. The high turnover of owners says a lot about the business. Do your research. I wish I would have.