This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

Great storage place! The office staff is friendly and helpful. I had a storage unit with them for a…read morecouple years and had 0 problems.

Our family has experienced two thefts from our storage units. Most recently we have discovered…read morethat our inherited antique drum table and my tri-fold screen room divider with hand painted birds that I purchased from Imperial Gardens in Modesto have been stolen. I'm not sure what else is missing at this time. The prior theft was my daughter's storage unit. She lost so many personal items that was just heartbreaking. Ramon offered no consolation and said that I should file a police report. Other than creating the record, this will not bring back our personal items. I asked him if there had been other thefts and he said, "No" ! I have no confidence in this facility and they will not add barbed wire across the top of the walls to prohibit invasion and theft from the property. They are concerned about liability should someone be harmed while climbing over! Well, shouldn't they be liable for our loss! When you go with your gut instinct it's usually right on and I believe as the other review and suspect that this is an inside job! Never consider their security cameras as an attribute to offer you security for this storage facility. Such a disappointment! Never a late payment! Your customers help to make your payroll! Ellis should hire employees who are a value to their company and not offer suspicion of theft! No proof but the gut says otherwise!

We've had our storage here for years and it's always been great. The staff has always been…read morecourteous and professional. The rates are great compared to others in the area.

Really friendly customer service. The receptionist there was so helpful. I would recommend this…read morestorage

This place in Atwater does not answer the phone. Also the website says it takes "message requests"…read morebut it doesn't even work and the chat option on there doesn't work either had many questions with no answers.

Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

I went into the office today to try and figure out why my code wasn't working to open the gate as I…read morewas up to date on my payments. After waiting in line for about 10 minutes, the office lady, Anna, asked "What do you want?" RUDE! As it turns out, it was THEIR SYSTEM GLITCH that wouldn't let me in. So not only am I upset about my first interaction with these people, I'm upset because I can't get into my unit. I wouldn't recommend this place to anyone I know because of the "system glitch" and how the office woman presented herself to me.

The owners at this uhaul were very helpful. I would recommend this location and use it again in the…read morefuture.