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    Santa Barbara All Around Shuttle

    5.0 (1 review)
    Open 5:00 am - 11:30 pm

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    11 months ago

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    Paradise Cab - Paradise Cab service

    Paradise Cab

    2.4(10 reviews)
    30.4 km

    NO. AVOID. My group didn't have a choice taking this taxi, but OH GOD, taxis like these are reasons…read morewhy Uber and Lyft exist. I've taken Uber and Lyft from DTSB before for many years, but this was by far the most UNCOMFORTABLE experience with a ride back from Downtown to UCSB that I've had. So basically, the driver said he'll drive us to Isla Vista around a fixed price, but he'll need to stop to get gas first, then he'll start the meter then. We had no choice, since basically Uber and Lyft had parties of 6 seaters unavailable at 2 am on Sunday. However, when he goes to stop for gas, he fails to mention that he already started the meter upon pickup, which he turns on the display and the meter already shows $6. We asked about it and of course he's an amnesiac about it, and it's not helping that he's ungrateful and unapologetic. Of course once the fixed price we agreed to when we got on I asked again, he doesn't remember the interaction, and then he asks how much money do I have. WOW. Talk about getting greedy when we verbally agreed not to go over a set price. That, along with that has stop in between that hiked up the prices, made me really uncomfortable about the whole ride in general. Also, a 1 star in cleanliness. The 6 available seats in the car had a dirty front so we had to sit 4 in a row in the back. These taxis are only in it for themselves. Prices are 2.5 time the rate of normal that Uber and Lyft charges. Absurd. AVOID and never take a taxi in SB if you have the choice. I rather wait for the estimated 30 minutes for Uber to arrive than deal with this.

    Left my phone in a cab this weekend and called over and over the following morning and after…read moreleaving a message and taking a break from calling tried again hours later. Talked with someone who said he would "check with his drivers" to see if anyone turned anything in, not asking for any details on my ride/time/location/driver/phone and told me to call back later when the drivers start their shift. .... not being able to wait I called to check in and was told I would get a call back in 30 min after he "talked to the drivers". 2 hours later called back & checked in again and was told "the drivers didn't turn anything in". no remorse or effort here in double checking the cabs for my phone or even putting me in contact with my actual driver :/ called again the next morning in hopes they looked harder or something turned up & the same man I spole with earlier just seemed annoyed of me.... I requested MY driver's number and again the man I spoke with didn't ask a single thing about my route or times and said he would "get the number & send it to me in a bit"... ummmm send it to me how? anyways, 24 hours later and still no call back or text with my driver's contact number. *all I asked was a little remorse or consideration for my lost $700 phone... couldn't even get my information to pass on or put in a little effort into looking under/through the car for it THIS IS WHY I ALWAYS TAKE UBER

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    Santa Barbara All Around Shuttle - airport_shuttles - Updated May 2026

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